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I discovered Vivino during COVID-19 and it has been a fun distraction and activity. It provides an organized way to document your wine tasting notes. I love the discovery and ability to order new wines that I would probably not be able to find locally. One thing that bugs me is the 5 star scale is really a 3-5 star scale so it makes it a bit harder to differentiate between ratings. A 2.5* wine is pretty poor. I almost never see a wine below 2.5*. There are tons of wines in the 3.5-4.0* range. Don’t be afraid to try wines in the 3-3.5 range! Just because they aren’t rated as “exceptional” doesn’t mean you won’t enjoy it and you can always learn more about your wine palate with every new taste! My favorite parts of the app - Reading the tasting notes from more experienced wine tasters. It’s also very exciting to be at the store and scan well reviewed wines (4*+) in your price range and then seeing that those pricey bottles aren’t always worth your money!
The app itself is a great companion for wine lovers. The only issue I’ll work you about is purchasing through the application. I ordered six bottles of a 2015 Napa cab using the purchasing function in the application. You’re purchasing from a third party shop that uses the app as a method to simplify ordering, and glyph can use Apple Pay to check out. Seems convenient, right? Unfortunately what I received was another vintage of the same wine, the 2016. The profile was totally different. Contacting Vivino, they initially claimed that I selected that substitutions were permitted. Going back through the app (I invite you to do this) there is no such checkbox or option when using ApplePay. I sent them multiple screenshots of the checkout process to show there was no choice regarding “vintage substations allowed”. Vivino customer support said that the merchant had a copy of the receipt that showed substitutions were allowed and that they had to follow the merchants return policy which required i pay for shipping back and a 15% restocking fee. I mean, if your app screwed up and failed to give me the heads up about a material aspect of the purchasing process shouldn’t you have some accountability? Apparently not. So, be warned, if you buy wine, at least using Apple Pay, your vintage can be substituted without your approval and Vivino will not do anything to help you. DO NOT PURCHASE THROUGH THEM.
I find Vivino to be an excellent application for identifying and tracking wines. It’s wine label photo-identification technology is first rate as it quickly allows access to community ratings and tasting notes. The Ecommerce marketplace is also a great feature which allows access to many suppliers who have up to date inventories to select from. In my opinion the application has 4 weaknesses. 1/ The application doesn’t allow you to share access to your cellar, so if you live in the same house only one person can keep it up to date. This is a real issue if you use the cellar feature as you will quickly go out of date if other people in the house buy and consume your wine. 2/ There is no capability to visually track/organize your cellar. 3/ The app doesn’t make recommendations on what wine is best drinkable - and when it is likely to expire. 4/ The searching function for friends is really poorly engineered - most times it pulls up many erroneous names even when you have specifically used distinctive names. I would give the app 1 more star if they added any of the above features.
I’ve been a Vivino member for a while already. They offer good selections of wines and usually good prices and deals. However, it can get upsetting ordering through them. Vintage substitutions (yes, you order 2015 and they send you 2016 or 2021 because supposedly you marked a non existing box allowing that through the checkout process), mismatches and mistakes. The last one was already too much for me. They were advertising a wine por $30 I liked, usually more expensive, and ordered 3 bottles. When I picked up the package, what do I see? 3 bottles of a different wine. I reached out the customer service and their explanation was: “It was a mismatch. The wine you wanted is more expensive and since you paid $30 per bottle they sent you this other one”. Good job guys, terrific. You pay a shirt and you get some socks and still they make it sound as if it’d have been your mistake. It took weeks to solve this, I had to print labels, return the package, and wait for a refund. It was very disappointing and such a waste of time. Communication has worsened a lot and now it takes them a week or more to answer emails. So if you actually have an issue with them just prepare to wait.
A wine loving friend recommended Vivino to me, and I haven't been disappointed. It is very easy to use your phone's camera to snap a wine bottle label. Then "Viola'", it brings up your wine, reviews both professional and crowd-sourced, and pricing. Once or twice it couldn't find a bottle from the photo, but I could search using keywords as well. Also allows you to correct vintages and varietals for accuracy. I use the app to add bottles to my cellar inventory, and to remove them from inventory when drinking or gifting. I use my ratings only for myself, to help remember which wines I did and didn't like. My ratings are shared with others across the site, even though I do not consider myself knowledgeable enough to be a wine critic. It also helps categorize my wines (tasted and reviewed by me, or cellared) by region and by varietal. I find this helpful to round out my cellar. I would recommend this app highly to anyone interested in wine.
Developed by Vivino ApS.
Vivino: Buy the Right Wine is ranking in Food & Drink & Shopping
Last update was at Sep 17, 2021and the current version is 8.20.0.
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Vivino: Buy the Right Wine have a 78 233a user reviews.