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User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.
I am sad to have left VirtualShield due to more frequent connectivity issues when phones are locked & then unlocked, had to constantly reconnect the app, even after leaving my phone on constantly (low power mode & screen dimmed) to force the app not to disconnect and would still have to reconnect manually?! Had great customer service experience with Tom & Ashley working hard to keep us protected but, we have older phones even updated may have been part of the issues!
The connectivity of this service is wishy washy to say the least. The vpn seems to turn itself off every so often when I lock and then unlock my phone. Leading me to try a host of solutions from deleting and reinstalling the app, to selecting “Los Angeles” as the server location (as directed by a support specialist). These fixes sometimes work and in many cases such as today’s, they fail to. Leaving me to be unprotected until the service decides to function properly. It’s painful to know that I paid a decent penny to remain protected but I have this issue on a daily basis and it’s frankly becoming a bothersome and frustrating experience.
Virtual Shield is an awesome app and really helpful VPN, but there is a problem. Virtual Shield DOES speed up WiFi’s and helps be anonymous. The only problem is ever since I downloaded and used this app, my WiFi will randomly cut off. I will have to go to settings and turn it back on and off. It’s very annoying and it’s tempting me to delete the app. PLEASE FIX THIS! Thank you!
Wow, This company is nothing short of Amazing! Spectacular customer service team who truly cares and takes care of issues immediately. I had a minor glitch, and they had it rectified within a matter of minutes. Being in the customer service business myself I am all too aware of “The Whole World Revolves Around Me Mentality” therefore I don’t condone rude behavior that “those” with anything short of a ten star rating for this company. I am so satisfied with this company I am now going to plaster them all over my two national sites going up. Seriously, if you are in search of an “Easy to Use, Install With Spectacular Customer Support” go with Virtual Shield. I promise you will be happy that you did. Thank you Virtual Shield, you now have my Lifetime Subscription!
I would say worst customer service if they actually had customer service. You never speak to a human, they only communicate by email and send you links to information that is easily found on their website. DOES NOT WORK ON iPhone!!!!! An email “support” advises me to Reset my network setting which will wipe out years worth of passwords that I need to do my job! When I tell them to stop my membership, they tell me I have a free 30 day trial and can continue to use the service for 28 more days...I can use a service that I cannot connect to for 28 days. Yes, they are that incompetent!!!!!
Developed by VirtualShield, LLC.
VirtualShield VPN is ranking in
Last update was at Apr 01, 2021and the current version is 1.1.0.
To see all other keys and revenue click here 1246447880
VirtualShield VPN have a 86a user reviews.
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