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Universal Orlando Resort

(372 495)
Price
Free
Category
Travel
Last Update
Mar 29, 2024
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Store Performance Index

64%

Store Performance Index shows overall performance of your app on app stores. It is based on combined ASO & reviews metrics.

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Ratings & Reviews performance for Universal Orlando Resort

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,
total

372 495

Avg rating,
total

⭐4.8

Description

1717 chars

Whether you’re planning a future visit or already in the middle of your adventure, the Universal Orlando Resort App is the ultimate must-have. Tap in to purchase tickets, access planning tools, unlock exclusive experiences, book delicious dining reservations, and even order your favorite foods on the go! Get all of this and more in the palm of your hand with the Universal Orlando Resort App. Access Your Universal Orlando Wallet: Link your tickets and add a payment method to ensure an even more seamless visit! For a contactless experience, you can access your tickets on the go and even assign specific tickets to people within your Travel Party. Ordering Food is Deliciously Easy: With Mobile Food & Drink Ordering, you can order ahead at select locations. That means less time waiting in line and more time enjoying delicious delights! Dine On Your Time: Make dining reservations at select locations throughout Universal Orlando Resort. From classic culinary favorites to show-stopping desserts, you’ll find something for everyone to enjoy. Unlock Connected Gameplay: Are you ready to complete the challenge? Level up to Super-Villain stardom with connected gameplay at Illumination’s Villain-Con Minion Blast. Sync with your blaster to customize your experience, track your score, opt into special missions, and earn achievements! Navigate Our Universe: From attraction wait times to nearby dining options and everything in between, you can find it all on our dynamic digital park map. Plus, you can access additional features designed to ensure you have the smoothest visit possible. Virtual Assistant, Parking Reminders, Universal Pay, and more are available only in the Universal Orlando Resort App.

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 Why to reply to reviews?

User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

SwirlsALot
Jun 10, 2019

This was our first visit to Universal and Islands of Adventure in Florida and we had a blast! We didn’t want to leave and we can’t wait to visit again! The Express Pass is so worth it! We didn’t have to wait in line a long time and in some instances at all:)! The Wizarding World of Harry Potter is amazing even if you are not a fan! I will miss the butter beer so much, frozen and regular:). The two best rides in my seven year old daughter’s opinion and mine is The Forbidden Journey in Hogwarts Castle and The Jurassic River Adventure! So much fun!! I can’t count how many times we rode those two! I recommend staying at a resort on site as you get free shuttle services to and from the parks! We stayed at Cabana Bay in one of their tower rooms and it was great and not as expensive as some of the other on site hotels! We will be back!

unhappily advised guest
Jul 12, 2019

The first time I attempted to make the purchase my account was charged then the transaction was reversed. When I called to get assistance to find out why I was told that it is impossible to find out the decline reason on universals end(I had already contacted my bank to find out if it was on their end). I was told that it is impossible to find out the decline reason because the people who can do that research do not speak with customers and the employee manager(Mike) could not take my care number to provide them with to look the decline reason up. He also said that they(the department that can look up decline reasons that does not speak with customers) could not look up the profile attached to the card to look up the card number find out why my card declined. Their only solution was to a different way of purchasing the tickets or re-download the app. I am lucky that I was able to purchase the tickets after I re-downloaded since they could offer me no help if it hadn’t. I understand that the people who assist with the transactions themselves do not speak with customers but their must be a way for the customer service center to put in a research request.

momma bee17
Oct 24, 2019

My husband and I really used to like this park. I no longer do. I looked at the ride guide online and saw that many of the rides showed a wheelchair and did not picture a wheelchair going to walking. (Meaning you have to get out of the wheelchair) My son has Duchenne Muscular Dystrophy and fell and broke his leg in May. He did this by standing and attempting to go to the bathroom. That leg is 50% healed. Also after getting off the train to go to Islands of adventure when we got to the elevator the employee motioned for us to keep walking. We did only to come to a STAIR case. How was my son suppose to get DOWN? We go back to the elevator line to be told there are 2 people ahead of us. When we had just been there a couple of minutes ago. I told the lady you sent us down to the end. I was upset! She said I wish there were signs. Then a couple of minutes later she came up to us to say if you go to guest services you could tell them we need signs. REALLY. I was beyond angry. I couldn’t even talk to her because it would not have ended well. We will not be coming back and I would not recommend this app ark to anyone in a motorized wheelchair. The labeling on the rides is misleading.

A. Busy Mom
Apr 29, 2019

This app is easy to use and right on track with the wait times for the rides and attractions. It would have been great if the app actually utilized the Notifications as we lost out on one evening in the parks because they closed 3 hours early. I checked notifications several times and even hunted down what event caused the closure, EVEN Universal’s website didn’t have a date noted for the event that we discovered was the reason. It would also be SUPER helpful if app users to post notifications - like tonight would have been great to know that the Spider Man ride was down and they didn’t know when it would be up and running. We discovered that it was a faulty car which was stuck on the track near the end (we saw it as we left without going on the ride). Other than that the app was great to use.

Apeyhoehne
Dec 21, 2017

This app does not allow for proper day planning when you are in the park, or even before you go. It doesn’t show the showtimes for all of the shows, in fact, you have to go to a special page to pull up the showtimes for any of the holiday shows. It also should show the menus for the restaurants in the park, both quick and full service. The Disney World app has this feature and it is very helpful. When you get hungry and want to figure out where to go to eat, it’s much more helpful to be able to pull out the app and find a place suitable for you. It’s a pain when you find a place on the app, walk over and look at the menu and find out there’s nothing there that you want. Also, it could help the lines at the food stands if the guest can look at the app and view the menu to decide what they want before they get to the counter. The only helpful thing with this app is wait times, which don’t always appear to be accurate.

CSR Racing 2

About Universal Orlando Resort

Developed by NBCUniversal Media, LLC.

Universal Orlando Resort is ranking in   Travel

Last update was at Mar 29, 2024and the current version is 6.0.3.

To see all other keys and revenue click here 878217080

Universal Orlando Resort have a 372 495a user reviews.

Universal Orlando Resort was released in the App Store. It is developed by NBCUniversal Media, LLC, who have also released the following apps.

Universal Orlando Resort has 372 495 user reviews.​

Universal Orlando Resort has an average rating of 4.8. ​The latest version of Universal Orlando Resort 6.0.3​ ​​was ​released on Mar 29, 2024​.

You can download Universal Orlando Resort ​here

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