Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
Using txt.me, you ensure instant availability of service to your website visitors, quick query resolution, and proactive assistance. What you get as a result is: • No more failed sales because of slow responses! • Fewer abandoned carts • Lower churn rate and greater customer loyalty • Greater customer satisfaction and bigger revenues. Improve user experience. Your visitors are intuitively guided by the widget and either get an instant response or leave their contacts so you can get back to them. Your live chat service is available 24/7. No matter if you are online, the visitors get assisted and feel your care. Enjoy simplicity. With all its features and possibilities, txt.me is so intuitive that you already know how to use it. What’s more important, your visitors know it too;) Take advantage of features: - Welcome messages in the widget - Pre-chat form for the visitor - Multiple chats on one screen - Unlimited chat history - Multiple websites supported by one account - Any number of operators for every widget The iOS app allows to: • Chat with your website visitors • Archive chats and search messages • Get push notifications about new visitors and chat requests.
