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After breaking all the other apps with my rent price, I posted my frustration to FB when I was immediately recommended this app. 10 minutes after the set up I realized that some sneaky subscriptions were charging my account small amounts. It usually flies under my radar but this app made it extremely obvious that this looked weird. There was some foul play going on that I immediately cleared up. Then it asked if I wanted it to negotiate some lower bills. I said heck. Sure. And it actually did. When no one tells you how to set bills up you just do it to the best of your abilities. But there are things you can do and say to get them lowered. It was really cool seeing all my stats. I realized that eating out is actually cheaper for me than eating in. So I was spending so much extra money trying to save money. Crazy. It also calculated out a budget FOR me. Based on my spending habits. None of this “$500 to charity” when you only have $300 to work with. It noticed where I buy most of my food so my budget for those places are higher than the normal persons. It was very nice to see. It kinda lets you know you’re screwed but gives you hope and makes it a game to try to get unscrewed. While all the other apps just broke.
This app is clear and easy to use. I might say it’s perfect, so long as you don’t have the expectation that the developers know your personal life in and out. All functions are fairly clear and simple. The icons are robust and make sense even for text-averse individuals and allow for quick understanding and navigation. Side note: I’m only reviewing for the free version, though I do think it’s dumb to exclude like 3 categories for your spending unless you pay extra. Like you can’t mark something as a legal fee? Why? Anyway, no biggie. I don’t have many of those expenses. But I’m confused because I downloaded this app to get ahold of my recurring fees and subscriptions. Now, while these things are easy to find under the Spending tab, there’s a nice neat tab specifically labeled “Recurring” and so far, all this tab does is reliably freeze my app. Obviously a bug, I’m not sure if this is specific to my experience or this will just be fixed with an upgrade. If this feature worked I would seriously consider the premium version of the app. Hope it gets fixed soon!
First of all the app kept loosing its connection with my bank account. I tried to get the app and my account rekindled several times. After loosing the link between the two a 5th time. I just removed the rest of my accounts that were linked...or so I thought. This month I received a notification from truebill that they negotiated with Verizon on my behalf and saved me $75. That was great! But, I thought they had no access to my account because I’d deleted it. Plus, how could they pay themselves $30 from my account if it was no longer linked! Not only that, after speaking with Verizon they negotiated a new contract on a phone that has had suspended service since December 2017. This renogitiated a new contract on a phone I had lost and didn’t replace, but still had a balance that I was paying on because I owed for the purchase of the new phone. On top of that, this phone was paid off and totally deactivated/removed from my account in Nov 3018. Both TRUEBILL & VERIZON are at fault! At this point TRUEBILL COST ME MONEY rather than saved by adding a contract to a line no longer viable to the tune of at the end of the one year contract on a deactivated phone of around $240. I’m responsible to pay on a contract for a deactivated phone, PLUS THE $30 they paid themselves. So, now I’m out of pocket $270! Will Truebill return my $30 for the fiasco I’ve had to clean up! Stay tuned!
I set up my account with them and requested to have my bill lowered through their service and it was all a lie. They told me they would lower my monthly bill while keeping my same phone service quality but they in fact lowered my phone service quality to achieve my lowered monthly bill and then charged me for doing so. After I fixed the mess they did, I asked them for a refund and they said they couldn’t do so because they had done their part of the service. I got in contact with an AT&T representative who told me that all true bill did was lower my phone quality to achieve a lower phone bill and when I contacted their support team about it, no one responded to me for months. When i finally got a response they told me I was wrong and that there was nothing they could do. I had to send them screenshots of my AT&T phone bill and statements from my AT&T phone bill showing exactly what they had done and how it affected my service until they finally gave me my refund. It wasn’t the money, it was the principal. They promised something and when they didn’t fall through with their promise they denied it. The amount of the refund wasn’t the problem. The problem was that they were shady and untrue to their word. If you haven’t downloaded the app yet, please don’t. Save your time.
I’m not quite sure what to think about the app yet - on one hand, I really like the interface of the app and the features it has. The potential to add my various accounts and have a “quick look” at my upcoming bills is nice, other apps do this too but the layout within this app is one of the better ones. However... I don’t know if I’m doing something wrong or if there’s a glitch or what, but even after linking my Comcast account the app is displaying the incorrect amount for my next bill; I tried unlinking and relinking it but no change. Also, I can’t link my Verizon account! It comes up as letting me add it for the “bill negotiation” feature (which I have absolutely no interest in) but when I try to add it under the the regular account menu it doesn’t even come up in the search (the only Verizon item that comes up is “Verizon Benefit Connect”). I want to like this app and give it a go with the premium features but these things that should be simple fixes seem overly complicated and on top of that it seems that the customer service is non existent (I used the in-app chat and got a response that they would be back after 30 minutes but several hours and follow up messages later, still nothing). So - not impressed at this point.
Developed by Truebill, Inc..
Truebill Budget & Bill Tracker is ranking in Finance & Productivity
Last update was at Dec 08, 2021and the current version is 5.0.17.
To see all other keys and revenue click here 1130616675
Truebill Budget & Bill Tracker have a 33 948a user reviews.