Timehop - Memories Then & Now

I’ve used timehop every single day for over two years, and before that still used it almost every day with a couple of small breaks while traveling. The only thing I wish would come back is the ability to click on the part that shows how many likes and comments you had and see them pop up right there. It now takes you to the app (Facebook or IG) to view the post and see your comments and going back and forth between the two for every list of comments I want to see for that day gets to be a hassle and I don’t end up checking the commments at all now. But other than that I wouldn’t change a thing! I love the format and every update they make somehow makes the look even cooler. I like that you can even sync your iPhoto. I love the flashback video and the screen at the end with a new blurb every day and the fact that it lets you know how many days you’ve consecutively checked in with a banner for each year. Well done!

I'm sorry team, I know you are excited and you wanted to ship, but I don't think any users were asking for this update. At least not enough to outweigh the fact that many of the features that your users like and consider an important part of the app, are missing now. I know you'll be adding back some later, but as of right now it's frustrating that I can't do things I used to be able to, all for a design update that I honestly don't consider an upgrade. I don't care how hip my tweets look or that my photos are now in frames. I can't access my original tweets any longer or click on the links within them. I can't really scroll past large photo sets, or easily past whole years like I used to be able to. You put design over function and now your users are upset and potentially permanently lost. I know I'll keep using for a little while because I'm addicted to myself, but that won't last forever if every time I try to use the app, the features that I got the most utility out of aren't there, and the experience is negative each time instead. Did you survey your users about what mattered most to them? Did you look at metrics on what features were most used? Did you do any user testing with actual loyal users? Maybe you did all of this, but for someone who got this update out of the blue, I am both not happy and am passionate enough to write this, but how much I care for your app won't last long. --user since it was just a daily email back in 2012.

I downloaded this app recently suggested by my boyfriend and I felt it was an awesome and fun app to check the memo everyday. But I also noticed, me and I think for many other people in today, we are so used to just taking a picture for everything not only for something we really want to save, like just taking a pic for memorize something or sharing with friends in social app, but we are so lazy to revisit the pics in photos and remove them. So it ends up with we have many pics that we actually don’t want to keep. I’m just wondering will it be nice to let the app have the functionality like a delete button for the picture, and the picture will be deleted from the photos app (the cellphone itself) too once use presses the delete button. That would be so convincing for users and which at least will even encourage me to use the app everyday to not only reviewing the pics but also as a chance to keep our album clean :D

I use Timehop every day, I loved the concept from the beginning. Still like the old format better, but used to the current one now so it’s been fine. However, whoever is responsible for making/editing the retrovideos needs help. I’ve seen at least 3 mistakes in the past 10 days.. one video said Edward Scissorhands came out “10 years ago” right under where it said it came out in 1989 (it was actually released in 1990, which the speaker said in the video, so a little confused as to where 1989 came from). And today for A Series of Unfortunate Events, the description has it written as “Beaudelaire” children (it’s spelled Baudelaire). Yeah these mistakes aren’t a big deal and don’t affect my use of the app, it just comes off as pretty careless on Timehop’s part since these are basic things that should be checked before submitting. Just bringing that to your attention, otherwise thanks for all the memories!

It seems that every time that you do an update you change the ways that things are done and you have to figure it all out again when you could do it without even thinking before the update. I have been having issues with the app stopping every 2-3 days I go on (I’m currently on day 201) and when I click on the widget agin it starts all over from the beginning and when I get to where I was if I click to save photo it shuts down again. I have shut off and restarted my phone but the same thing happens. I’ve made sure I had string internet connection but it still stops. I was hoping that this new update would fix this issue, but unfortunately it did not and now it stops every time I go on. Is there going to be an update to fix this issue. I have contacted Apple thinking it was a problem with my phone, but Timehop is the only one that stops like this. And they said it was an app issue not an issue with my phone.