The Zeus Network

My issue with the app was solved by customer service. For anyone else that may be having a similar issue with receiving a message that you are not subscribed to watch shows when you have paid the subscription fee: 1) uninstall the app 2) Re download the app from iTunes 3) When you open the app scroll to the bottom (do not sign in) and click “Restore ITunes Subscription” and from there enter your Apple ID when prompted and you should be able to watch your shows again 😊 The only critique I would give is the customer service responses need to be quicker as I have reached out about this issue over 2-3 weeks ago and I am just now getting a response/solution after my second attempt to get assistance. Other than that, great, thorough customer service.

Where do I event start! Bach, Destorm, Amanda, this concept is absolutely amazing and essential to the entertainment industry! The acting ability of so many talented social media influencers often goes unseen due to the lack of recognition from the mainstream media. The Zeus Network is the first platform to say to social media influencers, “I see something greater in you then a one minute clip.” This is not just another streaming platform, this is an investment in the careers of so many influencers who have worked tirelessly to bring smiles to your faces on every single social media platform for years. As someone dedicated to the development of artists and entertainers , I strongly believe stars are going to be discovered from Zeus and get the recognition that they deserve. $3.99 a month is not too much to give to support people who have been entertaining you for free for years. Zeus literally bridges the gap between social media and main stream television. - TheHollywoodWingWoman, Talent Development and PR Consultant

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I love the creators who founded the platform but honestly the app needs a lot of work. It’s really buggy, the design is sloppy and is really hard to click on anything, I haven’t been able to watch any video and I already payed.. I am disappointed because I really want to support your new entrepreneurial journey but if you guys are not gonna take the time and money to find a top notch coder then how are you going to compete with other platforms that have excellent quality and really well made apps ? With this app’s ugly design it just shows that you guys didn’t care and just launched the thing without even making sure it worked properly well. Trust me, if it’s not fixed soon I doubt people will continue their si subscriptions. This is similar to TanaCon . Everyone has faith on it but the creator just didn’t care enough and it turned out a real disaster. I bet the series are good but how the f* I am going to watch them if the app doesn’t even load anything? Besides I subscribed because of the for Lil Tay series and no episode is unlocked :/

This is my second review! The first time I gave 1 star and complained about what I thought was a glitch in the app .By reading other reviews I wasn’t the only one unable to use their subscription. Turns out after exiting the app , and going back to the log in screen, there’s a small link that clearly says “restore iTunes subscription “. (Common sense🤦🏽‍♀️) I was also impatient on the response time by the developers because I was really tryna see the real Blac Chyna🤣😂So after receiving a response, on how to correct my issue I gave the five stars this app clearly deserved! I am now able to access my subscription without being asked to subscribe when I was already subscribed!!

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I contacted The Zeus Network June 7, 2019 via email to cancel subscription because they didn’t have the option to do so via website, app, iTunes and no contact number whatsoever. I reached out again on July 26 until present and have sent multiple emails and still no response. I even tried to contact them via Instagram and still no luck. I just want to cancel this yearly subscription as I don’t even use their app or watch the videos. I find it ridiculous that customers can’t even get a hold of one person or get a response. 2 months! This is my last resort to find other ways and file a complaint. I just want to cancel my subscription and get a refund on the transaction that occurred recently for this year’s subscription. Something I was trying to avoid from continuing by contacting them before my subscription expired. No response to date.