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I have been a New York Times subscriber for digital and weekend print edition for almost 12 years now. I have always liked their news coverage,opinions, articles about everyday stuff that I could believe could be so interesting, Mini crossword, and almost everything they publish. But in the past few years the online version has become addictive and the way they seem to do it is by taping in the outrageous feeling and then suggests more articles like it. It’s very draining to feeling that way day in and day out. I can’t believe I come back to get more of it. I feel some articles have become to click-baity. That should not be the way to customer engagement and keeping them there longer.I don’t like that my attention is being used this way by a product that I pay for. Weekend with the print edition is so much better no way going down a rabbit hole and can stay away from the comments. I feel I’m in more control of the time I spent reading print. But I guess print won’t last beyond a few more years. Sigh!
As NYT subscriber and early adopter of the NYT app, I’ve used many iterations of this app and the 2019 versions are NOT improvements. I’m giving the app two stars for offline access and the recent, excellent NYT Mag profile profile of Bill De Blasio and why the city hates him. Now onto the recent, bad updates! First, the mobile ad format functions like a pop-up that you can’t disable: the screen blacks out to load the ad before allowing you to exit the page. This format appears many times during a single session, across multiple news sections, and every time that you open the app. (Also this format seems to be used solely for “To Kill a Mockingbird” on Broadway?) This makes reading the app very inconvenient and annoying! Second, one of the latest updates eliminated the very convenient feature that allowed users to swipe between different news sections. For example, to move between three sections (like from NY to US to World) only required two swipes; to do the same now requires four taps (Back > Menu Page to choose section; repeat). In other words, it’s more convenient to enter a subway station with an MTA card than to move between sections in the NYT app. TL;DR the 2019 app updates suggest the NYT iOS team has been taking cues from editorial because reading the news is less accessible and more annoying than ever.
I’m on a fast WiFi connection and an iPhone X with the latest OS. When I open the NYT app it takes 3-5 seconds to open. Then after another 3-5 seconds the top story reloads to a different story. I end up having to wait up to ten seconds to even begin reading, and after a jarring experience. I really love NYT and want to support it, but the iOS app is sub-par, especially when compared to the Washington Post app. I read both daily, but find myself always reading the WP first because the app experience and news layout is so much better. The NYT should be able to do at least as well, but the app is chronically a laggard. I’m boggled that an organization as large, esteemed and technically savvy as the NYT cant get this right and actually lead all the others. I actually worry about what it implies for the organization’s success, because I want it to succeed. If I ever have to reduce my subscriptions to only one major news organization, at this point it would be the WP. It would have been the NYT two years ago.
I really wish those responsible for this app would focus on delivering basic functionality for those of us who wish to read the news, rather than devoting so much energy to videos, virtual reality, and the like. I pay hundreds of dollars a year for my print subscription to the Times, and generally only resort to the app on days when it isn’t delivered due to a “production delay.” On those days, it drives me nuts that after recent updates, the last line of text before each ad is always partially obscured by the ad. It’s as if the Times has no respect whatsoever for its own reporters and the content they produce, let alone the readers who support them. Also, I have several iOS devices, including an older iPod Touch that runs iOS 9.3.5. It's very aggravating that this app basically doesn't work at all on that device, since the description claims it's compatible with 9.0 and above. The New York Times remains the indispensable source for Americans who hope to be informed about what is going on in the United States and the world. It is a terrible shame that this app doesn't do a better job of bringing the paper of record into the digital realm.
How many ads can you jam onto a page? Sooooo many, apparently. The same ad, over and over and over. Guys, if I don’t engage the first time, I’m not engaging the 25th time, either. Banner ads aren’t much more than blocks of color the eye skips over—take it from me, I’m in advertising, they don’t work—but MAN those blocks get annoying when they’re stacked right after each paragraph of text. Today I read the Times through my browser just so I could use Reader View. You want to push everyone in that direction? So no one ever sees any ads at all? Maybe just try fewer ads so resorting to Reader View doesn’t become a trend. Another thing—the blocks of links to other stories, BEFORE the end of the story I’m reading. So many times I think, wow, weird end to this article, then I realize it’s not the end, there’s another paragraph or two after links to 50 other articles. Super annoying. You don’t want people to finish the current article? You think my attention is that short? You know how bad you have to get for me to interrupt my morning, come to the App Store, and write this review? Seriously bad. I expect more of The NY Times.
Understand the world through award-winning independent journalism, expert reporting and multimedia storytelling with the NYTimes app.
iPhone and iPad Features:
• News Alerts: Get notified of major developing stories and tailor alerts to topics of interest.
• Morning and Evening Briefings: Start and end your day with daily digests compiled by Times journalists.
• Your Feed: It’s easy to follow the topics
you care about most.
• Podcasts: Listen to audio series including “The Daily” and “Modern Love.”
• The Mini Crossword: Enjoy wordplay every day with the daily mini puzzle.
• Today’s Paper: Find all the stories exactly as they are in the print edition.
• Experience NYT stories through innovative formats, like augmented reality.
• Save articles to read later on any of your devices.
• Multitasking: On an iPad? Get caught up on the day’s headlines while working in other apps.
Apple Watch Features:
• Catch up quickly by reading today’s headlines.
• Receive alerts when big news breaks.
The NYTimes app is free to download, and all users can access a sampling of articles per month, from any section. Subscribers get full access to over 25 sections, plus unlimited access to NYTimes.com.
Digital Subscription Options:
• Basic - unlimited digital access for $14.99 per month or $129.99 per year (save over 25%). Cancel anytime.
• All Access - unlimited digital access, plus access to the NYT Crossword, NYT Cooking, and one bonus digital subscription for $24.99 per month. Cancel anytime.
Your payment will be charged to your iTunes account at confirmation of purchase. Your subscription will automatically renew each month or year 24-hours before the end of the current period, and your credit card will be charged through your iTunes account unless auto-renew is turned off at least 24-hours before the end of the current period. You can turn off auto-renew at any time from your iTunes account settings. Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription to that publication, where applicable.
Terms of Service: https://www.nytimes.com/content/help/rights/terms/terms-of-service.html
Questions Concerns? Please contact us at firstname.lastname@example.org or (800) 591-9233. We respond to every inquiry.
* Promotional offers for new subscribers only. Not valid for Digital Access $129.99 per year subscription option. Smartphone and tablet apps are not supported on all devices. NYTimes.com + Smartphone Apps, NYTimes.com + Tablet Apps and Digital Access subscriptions do not include e-reader editions. Prices shown are in U.S. dollars. Other restrictions apply.
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