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Teladoc | Online Doctor Visits

(335 015)
Price
Free
Category
Medical & Health & Fitness
Last Update
Sep 17, 2021
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Store Performance Index

64%

Store Performance Index shows overall performance of your app on app stores. It is based on combined ASO & reviews metrics.

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Ratings & Reviews performance for Teladoc | Online Doctor Visits

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,
total

335 015

Avg rating,
total

⭐5.0

Description

3847 chars

A DOCTOR’S CARE. ANYTIME. ANYWHERE. Teladoc® connects you with a U.S. board-certified doctor via web, phone or app. Join over 50 million members and get quality, convenient healthcare on-demand. Teladoc provides quality virtual primary care, everyday care, mental health, nutrition, dermatology and expert medical services in all 50 states via phone, online or mobile app. We have thousands of board-certified doctors, dermatologists, therapists, licensed nurses, nutritionists and world-renowned specialists who can diagnose, recommend treatment and prescribe medication for many medical issues, including: - Non-emergency conditions like allergies, flu, cough and infections - Eczema, psoriasis, rashes, acne and other skin conditions - Depression, anxiety, relationship issues - Nutrition and wellness consults - And more HOW DOES IT WORK? Request a visit: Open the Teladoc app to request a visit. Then, provide a brief medical history and associated information about your medical concern, and pay a copay as low as $0 (with insurance) or a flat fee (without). Talk to a doctor: Within minutes, a board-certified doctor reviews your medical history and submitted images and contacts you via phone, video or message center. Teladoc visits have no waiting room and no time limit; you can speak to the doctor for as long as you’d like. Pick up a prescription: A Teladoc doctor will listen to and discuss medical concerns with you, offer answers and recommend a treatment plan. If medically necessary, a prescription can be submitted to a local pharmacy of your choice. HOW DO I GET TELADOC? Teladoc is a service provided to you as a benefit through your employer, health insurance or other organization. If you aren’t eligible for Teladoc through insurance or your employer, you can still access select Teladoc services at a flat rate per visit. Visit Teladoc.com or download the app to learn more. OUR MEMBERS SAY IT BEST • “Teladoc is one of the best things my insurance provides. To have the ability to speak to a doctor quickly, sometimes within minutes of scheduling a consultation, is amazing! I appreciate having a doctor listen carefully and attend to my medical needs without delay.” • “Exceeded my expectations! Took literally less than 10 minutes to sign up, get a call from the doctor and get the prescription I needed. Wow!” • “I’m a working mom with four kids, so it’s really challenging when one of them gets sick. I can talk to a doctor anytime, 24/7, from anywhere, whether I’m at home or in the office. Teladoc is a game-changer.” • “I found this therapist who’s really great; she understands me. I credit Teladoc and that therapist for allowing me to see that life didn’t have to be chaos all the time.” • “In my experiences with Teladoc, I’ve never felt ignored or that they didn’t have time for me. I give credit to the Teladoc dermatologist who looked at the pictures and knew it was something serious.” SECURE & CONFIDENTIAL We take your privacy seriously. Your visit is 100% secure, confidential and HIPAA-compliant. AWARDS AND RECOGNITION • Company of the Year—Healthcare Dive, 2020 • Most Innovative Company—Fast Company, 2021 • Largest Virtual Care Company—Forbes, 2020 CONNECT WITH US • Web: www.teladoc.com • Facebook: www.facebook.com/Teladoc/ • Twitter: www.twitter.com/teladoc • Instagram: https://www.instagram.com/teladoc/ • Phone: 1-800-Teladoc This app also utilizes Apple HealthKit integration to enhance your experience - Our seamless integration with HealthKit enables your provider to form a better diagnosis - We import your most recent historical medical details on blood pressure, temperature and heart rate right into the app - Your doctor will have access to these details before and during your visit - Our comprehensive view of your health will enhance your interaction with Teladoc

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 Why to reply to reviews?

User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

countrygal1628
Oct 10, 2018

I’ve used Teladoc three times now and I’ve always had a great experience with the doctors. I had to call customer service today because I couldn’t remember my password. Carrie went above and beyond to help me out. She was patient, polite, and knew exactly what to do to fix my problem. She even updated my health information for me so that I didn’t have to do it. I take a lot of medications and it’s hard to remember all of them. I kept forgetting the names of the meds I was taking, but Carrie was super sweet and didn’t make me feel bad about the situation. She made me feel appreciated, which was very nice considering a lot of customer service these days in general is subpar. Once I got off of the phone with Carrie, I literally got a call 30 seconds later from the doctor who took my case, Dr. Javvaji. She was also very kind and like-able. She gave me some extra tips to help me with my sinus infection, tips that I never would’ve even thought of on my own. She spoke to me like one of her own patients, which I really appreciated. She also knew exactly what to do to solve my health problems. Great service all around. Il definitely continue using Teladoc.

kcnray
May 19, 2018

Some doctors on here seem hesitant to do anything when they can’t see their patients in person. I don’t use this unless I’m certain about an issue and it’s easier for me to use the app then go in or haul little kids in. One incident was when I knew my daughter had a UTI and we had a horrible blizzard coming in. The doctor refused to do anything, even though it’s on the list of things they can treat, and we were still charged for the visit. I then had to rush to urgent care where it was confirmed but by this time the blizzard had come in and we couldn’t make it to the pharmacy due to there being accidents everywhere. We were lucky we made it home. I also know when my kids have an ear infection. It’s usually a secondary infection that follows a cold for them and then they get a fever and ear pain. I had 2 kids with these symptoms and it was a Saturday. I requested visits for both on teladoc. One doctor for one child said “Yes, that’s typical of an ear infection so I will send over the prescription to the pharmacy.” And the other doctors gave me a really hard time and acted like I didn’t know what I was talking about. I was afraid he also wasn’t going to prescribe the antibiotic my son needed but he eventually did. It makes me hesitant to use this but I feel like it’s my only option sometimes. I just hate having to waste money for a visit that ends up being not helpful at all, and it’s for things the app says they can treat.

Ddsadfjyyffg
Oct 12, 2018

As another review states, it seems good on the surface, but I don’t generally need help diagnosing my illness. The doctors generally don’t listen and want to argue with me about what’s happening when I already know and just need a prescription. If you have absolutely no idea of you have the flu and need someone to tell you to go see your doctor or an urgent care, then Teledoc is for you. I know what is going on with my body and I need an appropriate prescription and here in lies the problem. For example, I get bronchitis-like symptoms and have for years. Years ago a primary care doc I had before he moved started me on an albuterol inhaler, mucinex and Z-pack when the symptoms reared up. This has helped me get better every time and avoid bronchitis. I get this a couple times a year and I have tried waiting it out on several occasions, but without the meds it has lasted 2 months, progressively getting worse until it turns into pneumonia. So the way to fix it is with these three meds and it gets headed off before it gets real bad. Getting the Z-pack is impossible because the docs tell me it won’t work. Well I am 53 years old and heave been dealing with this for over 20 years and it DOES work. What is the point of Teledoc if they refuse the simple prescription that will solve problem in a couple days? I’m not looking for narcotics/pain meds, just an antibiotic....that works! Now I get to go spend $160 at Urgent care. Thanks for nothing Teledoc!

Blesseditbe
Apr 28, 2018

The worse service I’ve ever used. Wanted to get on Prozac for my anxiety and depression which I’ve been prescribed in the past and took myself off. Had a 20 second phone call of a doctor telling me to go see a doctor. They won’t refund the 25 because 1. They think I’m a drug addict (as they kept repeating “just because you see a doctor don’t mean they’ll prescribe pills”) even though Prozac is non addictive. 2. I got medical advice (him telling me to go see a doctor, as if I wasn’t doing that already) and 3. Because they don’t deal with DEA regulated drug (so they won’t give you Tylenol I guess?). It’s 25 dollars. I doubt it makes a difference to them. But they rather get pocket change for themselves than keep a customer. So now I have to wait till next time, as a single father with 2 kids, that I have a little extra money to go see someone who actually can help. I even put the reason for the visit was “anxiety and depression”. You think they could prewarn you in advance they don’t deal with that? But no. They wanted the 20 second phone call so they can pocket the money. Worse service. Don’t bother. Take their “medical advice” and just go to a doctor in person. This place ain’t worth the time of day. They don’t care about the customers, only the money. And remember, they can’t even prescribe you Tylenol apparently so there’s no point in this unless you want a quick chat to tell you who you should go see instead of them.

itsnatrawrr
Feb 20, 2019

Received a mailer from teledoc informing me it had “important plan information enclosed”. Inside it said it was with my Aetna insurance and that treatments were $X and that I can use an am to schedule a visit. Now I’m a smart person but everything I did in the app was simple and intuitive to use - and it told me my “visit” would result in a $25 copay once my visit was complete to a dermatologist. It also stated that “your credit card will not be charged anything today. When your visit is complete, we will contact your plan to verify this cost and will charge your card at that time”. I said okay and consented to their terms because I was going to be contacted when the “Next Available” dermatologist was available for an appointment. HOWEVER, I was doing all of this based on a mailer that I received in partnership with my provider, Aetna and this is about my plan with them. Now my shock came when 5 minutes later I was notified that my visit was complete!! What?!?!??! I didn’t read any literature about the app besides what was sent to me and no where on that paper does it say that it is all done via phone app. It came with a card like my insurance card and stated that they have a huge network of New York doctors available to me. Btw, my visit is complete and they want to charge me $25 because they told me blackheads on my chin are normal and that I can get a retinoid. Oh - and now my VISIT is complete.

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About Teladoc | Online Doctor Visits

Developed by Teladoc.

Teladoc | Online Doctor Visits is ranking in   Medical & Health & Fitness

Last update was at Sep 17, 2021and the current version is 4.7.

To see all other keys and revenue click here 656872607

Teladoc | Online Doctor Visits have a 335 015a user reviews.

Teladoc | Online Doctor Visits was released in the App Store. It is developed by Teladoc, who have also released the following apps.

Teladoc | Online Doctor Visits has 335 015 user reviews.​

Teladoc | Online Doctor Visits has an average rating of 5.0. ​The latest version of Teladoc | Online Doctor Visits 4.7​ ​​was ​released on Sep 17, 2021​.

You can download Teladoc | Online Doctor Visits ​here

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