User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.
This is one of the best shopping apps out there. It provides transparency to the consumer so you get the best available prices whether you’re shopping online or in store. If you’re shopping in store, just use the app to scan everything you put in your cart. The scanned (online) price is almost always less than the price shown at the store. For those items, you can request a price adjustment at the cashier when you’re checking out. I regularly save 10-20% every time I go to target by doing this. If you don’t want to shop in store, the in-app shopping experience is great. It tells you every offer and coupon available to you, and you can select in store pickup or drive up (if your location offers it) or shipping. The wallet feature is seamlessly integrated with your target debit or credit card. [If you don't have a target debit card but you do have a bank account, sign up for the debit card. They don’t check your credit and you get an automatic 5% off every purchase.]
I love the app because it’s way easier to see items on a mobile phone then the website on my phone..but it does have some issues. When I use the search, it usually tells me something went wrong and it won’t load, I will normally have to go look for that item by category. Today all my favorites disappeared when I had over 20 items. Very slow to load but idk if that’s my WiFi. I also can’t figure out how to write reviews on the app for past orders. Is that not available on the app?!? Pros: really easy for store pick up or drive up and I love that it will connect to my Apple Pay! I wish it was easier to check if a specific item is available at other stores with out changing your “home store”. *** a couple of hrs later Update: re-started my phone, deleted the app & re-installed and my favorites are back! YESSS. Forgot to mention another down fall is when I get the push notifications about a sale or when an item is back in stock and I click on that notification it opens the app and takes me to the home page, which is really annoying (this was happening a lot I am curious to see if it will continue to happen now that I deleted the app and re-installed it) I am obsessed with Target and I Browse the app as much as I used Pinterest (which is a lot)!
I placed this order yesterday, or so I thought! The way the ordering was working then I was actually worry the order was placed twice. I push the place order and it stated order placed. But I didn’t see confirmation so I pressed “place order” again. On that order I had the “Daniel Tiger throw blanket” that showed 1 left & Elmo & Cookie Monster pj’s, I went to look for confirmation in my email but it wasn’t there. I logged off thinking my order was placed but your confirmation was slow. Tonight I go online and target pops up stating another item “little tykes trampoline” was available. When I click on it I’m told a few of my items in my basket are not available and would I like to put them on a future order? Not when I thought the order was placed yesterday! I went thru the whole process AGAIN which shows my card number and press to process. THEN my order goes thru minus 2 items I wanted that were available yesterday but are no longer available today. If I could find 2 of the items I have on my order elsewhere I would have and cancelled my order with you! Whatever was wrong with your system yesterday made it so 2 items I also really wanted are not available today! This will be the last time I go online to order from target! I don’t go thru the whole process only to find out the next day something’s I thought I might get 2 of I’m now getting zero!!!
App most recently showed me an item was in store, showed a buy online, pick up in store option and gave me trouble when I tried to use a prepaid gift card. Spoke with two reps in customer service on the phone, store employees, and I’m still frustrated about my experience. 1st phone rep helped me place order after app didn’t work for me because of difficulty I had placing my order with a gift card. Order was confirmed, then I received an email saying the item couldn’t be picked up. That’s when I called the store and they told me they had the item. I went down to the store, they told me that my card would actually get charged in the store when the item was picked up. I guess the moral of the story is don’t expect to be able to use any gift card other than a Target one if picking up in store. They handled it awfully and put me on the phone with the second rep I spoke to. Left the store looking at the item I wanted sitting in customer service and the employee telling me the charge on the gift card would likely come off in a few days because it was just a temporary hold.
The rating is for the app only. Love this store and when they added pick-up & drive-up, I was so happy. When I saw the app was missing features that would make filling my cart fast & easy, I figured they’d fix it in time...but they haven’t. I’m taking about simple things even our grocery store has on their low-tech website. Such as a list you can build (of items you buy frequently) in a column format with a link at the bottom that says “add to cart”. Empty boxes by each item for you to check, (whether 5 or 25) then click “add to cart”...done. The list doesn’t disappear (like target’s list), it’s always there for you to return to. Now Target does have your “favorites”; however they’re big pictures you have to click on one at a time to add to cart, and no “view all” option, so you may have 5-10 pages you have to keep loading. Lastly when you finally have your cart filled, there is no link to easily switch the whole order between pick-up and drive up if you change your mind. You have to tediously go though one item at a time...yet there’s plenty of space at the top for this link! Sigh. Target please please add these simple features! Thx so much for listening ~
Now the Target app can help you have a more rewarding Target run! Introducing Target Circle, which gives you access to hundreds of deals,
a birthday gift and the chance to support your community.
Plan your next Target run by checking out Target Circle offers, the Weekly Ad and item availability all in one place. Then streamline your run with store maps and aisle locations, and scan item barcodes for prices, reviews and available deals.
Wallet is the fastest, easiest way to pay and save in store. With one scan, you can pay with your credit or debit RedCard and redeem Target Circle offers, gift cards and Target Circle earnings.
With improved iPad support, the app makes it easy to shop from anywhere, allowing you to search our entire selection, complete with online promotions and flexible ordering options. Order quickly and securely every time, then choose to pick it up at your local store or have it delivered to your home.
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