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talabat: Food & Grocery order

(61 816)
Price
$0.00
Category
Food & Drink & Lifestyle
Last Update
None
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Store Performance Index

64%

Store Performance Index shows overall performance of your app on app stores. It is based on combined ASO & reviews metrics.

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Ratings & Reviews performance for talabat: Food & Grocery order

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,
total

61 816

Avg rating,
total

⭐4.5

Description

2034 chars

Hey! Looking for the quickest food delivery? That’s easy with our new talabat app. Whether you want a pizza, burger or groceries, choose from thousands of markets and restaurants in your city and put your hunger to an end. We’ve got it all – fast delivery, unlimited options, easy online payment and vouchers all at your fingertips. Order your favorite food and get it delivered to wherever you are, but also get your groceries delivered to you around Cairo with more cities to come. Your needs, done - simply download our app, choose your food or groceries and pay in a few taps via card or cash upon delivery. "talabat is the new otlob" Otlob has turned orange and is now talabat! Browse a multitude of restaurant menus and order from countless stores. With our filters and smart search functions, you can find the exact menu or product you want in no time, available to personalize at your request. "Pay online or in cash" Add info to your account on our new talabat app to speed up your order process. Pay in cash or save card details to pay online, reorder your favorites anytime and save addresses so you’re ready for delivery wherever you are. Like planning ahead? Pick what time you want us to deliver to avoid hunger kicking in. "Track your order from start to finish" That’s right; follow your delivery from the moment it’s confirmed to the second we hand it to you. With notifications, you'll always be updated and our help center will answer any questions about your delivery – we’ve got you. "Find exclusive deals" Downloading the talabat app makes you a part of our fam. We’re more than food delivery; discover vouchers, promotions and deals and treat yourself to that midweek pizza or Friday night burger more often. By opting in for notifications, we'll also share new restaurants, supermarkets and stores in your area, so you’ll never miss out on the latest offers again. Find us in Kuwait, the United Arab Emirates, Bahrain, Oman, Qatar, Jordan, the Kingdom of Saudi Arabia and now in Egypt. Happy ordering.

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 Why to reply to reviews?

User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

BDai_Xo
Jan 10, 2019

I placed my order without a problem , the delivery time was 40 mins and it was an option for Talabat go, meaning you can track your order. Initially after placing the order it showed it was received and being prepared. However after an hour my order was not delivered. I attempted to contact Talabat 2 times via live chat. I received notification the session was timed out and cancelled. How convenient. I called Talabat twice and was disconnected twice, the third time I’d admit I was fuming at this point because now I have been waiting for two hours. The rep I spoke with said my food would be in route within 15 minutes. After I disconnected with the rep I received a local call from Talabat stating due to a technical error my order was never received. I told the rep I no longer wanted the order and if it arrived I would not pay for it. They called me two more times on the third time I picked up the call I was advised I need to re order. I told the rep no thank you and do not call me again. I then received two additional call stating the food was “fresh” and on the way. I politely told the rep I no longer wanted the order and not to contact me again. I received another phone call and two text messages. They then deliberately “cancelled” my Talabat order so that I would not be allowed to leave a rating. Which is fine, I’m smarter than the average bear. I would NOT recommend Talabat in Bahrain. Save your time and money.

brashus conicus
Apr 26, 2019

summary: good service, poor app, good website, horrible support ad zero quality control. detail: so they used to have an ipad app, now the ipad app doesn't have jordan, and it actually tells you its time to move to iphone. the iphone app is not universal, so it is ugly tiny and deformed on ipad and only works in portrait mode. better off using the website. the 1 star is for the app and the really really crappy support team. basically they are undepaid, and unhappy and will take it out on customers. even the feedback form in the website is broken and does nothing on submit. Otherwise the service itself is 5 stars but only if you use cash. credit card payment is buggy, and iffy, and inexplicably/illogically charges you before the restaurant confirms the order is possible, also sometimes talabat conveniently forget to refund the charge when the restaurant can't follow through. i also had them charge my card and not finish the order and they didn't even bother to call, i had to follow up to fix it for hours. then you have to deal win the aforementioned dismal support team. quality control is non-existant.

Catbooster
Dec 18, 2019

The app used to be good with fast deliveries. However, the the past year they’ve declined significantly. Every single time i order, my order gets stuck in the “order placed” status instead of moving to the “preparing” status. And it’s always the same excuse when i contact them, which is that they’re still looking for a driver. The dumbest part is, they don’t send the order to the restaurant until they find a free driver. This is stupid!!! It slows everything down!!! It toes forever until they find a driver and then i have to wait for the restaurant to prepare the food only because they didn’t send the order as soon as it was placed! The ideal system would’ve been to send the order immediately to the restaurant and by the time they find a driver, the restaurant would’ve made progress in preparing the food. And when I contacted them about this suggestion, they completely refused it and claimed that it’s to prevent loses with the restaurants. That makes zero sense!!! The driver would’ve eventually been assigned anyway, so there won’t be any loses! Not to mention the constant forced ads on the app that are plain annoying.

Jiminspace
Mar 19, 2018

Each time I’ve had a problem, a (generally not-very-cheerful) Talabat customer service rep has informed me that a “member of the team” would contact me. (I’ve received only one callback in five). The one time I was called back, I was promised ANOTHER call, and then THAT call never came. There is a clear morale problem amongst staff I’ve spoken to. Just try asking them when you can expect to get a callback. Right now Talabat is the only show in town, and they know it. Order directly from the restaurant if you can. Otherwise stick to the few restaurants associated with the app who will behave professionally - and call THEM if you have a problem with an order you’ve placed through the app. If you get a restaurant that is incapable of solving a problem, it is unlikely (at least in my experience) that Talabat can/will help you. I’ve thrown two deliveries directly in the trash because they arrived cold, or too late for me to eat. In the meantime, I suspect I’m not the only Doha resident anxiously waiting for a competitor to enter the home delivery market.

drsatcom79
Feb 08, 2019

Talabat go is a disaster, I ordered from a burger restaurant and the delivery time was estimated 45-55 min with tracking, my order arrived after 86 minutes, my wife was already asleep and I went to sleep starving as I refused to receive the order. Tracking is good and bad in the same time, I noticed that my order took a considerable time to go out of the restaurant, more than the usual to deliver and the driver had another order to deliver before me, and when I told him that the order was late his excuse was that the location on his map was far from my house (you could have called me) When I called Talabat their compensation was to deduct the delivery charge. Pathetic. The funny thing is that the driver refused to leave from the entrance of my house with the food because and I quote “I paid for the food from my money”, so I had to call Talabat again to ask him to kindly leave. I got a clarification/apology call later.

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About talabat: Food & Grocery order

Developed by Talabat General Trading and Contracting Company.

talabat: Food & Grocery order is ranking in   Food & Drink & Lifestyle

Last update was at Noneand the current version is 8.0.0.

To see all other keys and revenue click here 451001072

talabat: Food & Grocery order have a 61 816a user reviews.

talabat: Food & Grocery order was released in the App Store. It is developed by Talabat General Trading and Contracting Company, who have also released the following apps.

talabat: Food & Grocery order has 61 816 user reviews.​

talabat: Food & Grocery order has an average rating of 4.5. ​The latest version of talabat: Food & Grocery order 8.0.0​ ​​was ​released on None​.

You can download talabat: Food & Grocery order ​here

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