Store Performance Index shows overall performance of your app on app stores. It is based on combined ASO & reviews metrics.
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.
I have full subscriptions and had issues connecting to devices when I purchase new phone and computer. They were like Ninja’s and fixed the issues within minutes. I used Support and they have SUMBIT problem upper right AND I GOT ALL TAKEN care of within minutes. I still get the usual garbage email that slides through but I’m very happy and have always gotten great customer support. Been a customer for going on 3rd year. Do lots of traveling and feel safe. So not garbage to me for $49-$50 annually! iCloud costs you $35 annually for 200g’s...
New update, same garbage. 4 months no fix. Same old canned automatic responses to emails. Same old lack of responses for an update on status of fix. Same old garbage broken product. Watch, it’ll be the same canned garbage speech response to this “Oh golly gee! We the developers really care! Contact us at our b.s. email service address and we’ll find a fix! We really do care!” Do yourself a favor and save your money, save your time. Look elsewhere for a quality product with qualified, competent technical support. This is a garbage product and the support staff is either incompetent or just don’t care about the quality of their product. I’m so frustrated with their terrible product, terrible customer service, and terrible technical support that I’m actually finding more joy in telling people how pathetic their company and product are than using one of the million actual entertainment apps available that actually do work and are competently supported.
Trying one more time to see if vpn will connect. Stopped a few months ago, uninstall, reboot, reinstall and all other troubleshooting I could think of since sent multiple support requests. Just tried again and never get past loop of being asked for device password when starting connect vpn. Asks if I want to allow vpn configuration. Then fails to connect, which is where I left off before now that I have been through the process again. Waste of money at this point. Works fine on MacBook and windows. Just iOS doesn't work. Stay away. App Dev: I tried for 6 months to get help. Moved on to another product in December and you just getting back to me in August?! Great example of the quality of your customer service and why you lost me as a customer. Potential customers, you have been warned!!! Stay away!!! Would give -5 stars if I could.
I paid per month for quite a long time, there were times where it wouldn’t connect but overall it did exactly what i needed it to, let me browse while at work. Then i got a new phone, i installed it and tried to restore purchase, error. I reinstall and try again, error. Check subscriptions, still there. So i send an email and they add a month to my account. Next month comes along and same thing, email and they add it again. 3rd month, same thing, I’m annoyed but i just email and ask them to put a month on my account. They tell me i need to call CS for some unknown reason. I shouldn’t have to do that just for the app to work so i cancel the subscription and move on. It’s the cheapest VPN i could find but as the title says, you get what you pay for.
App is great—however, it could have more features to it for non-plan/free trial users. App looks more appealing than any other VPN I know out there, but here are some suggestions: 1) Advertise it • this app definitely needs more attention, and ads are the way. 2) Unlimited Data • The main reason I use this as a secondary, is because it doesn’t have unlimited. I mean writing this gives me 100mb which lasts me forever but still. 3) It’s kind of slow? • Betternet, another VPN, has faster and unlimited data which is why I use it more. To summarize, this app is great but there is better ones out there, this app is mainly for users who will play not who would rather just use with ads and slower speed.
Developed by SurfEasy.
SurfEasy VPN - WiFi Proxy is ranking in Productivity & Utilities
Last update was at Oct 18, 2019and the current version is 4.6.7.
To see all other keys and revenue click here 633495655
SurfEasy VPN - WiFi Proxy have a 8 184a user reviews.
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