Store Performance Index shows overall performance of your app on app stores. It is based on combined ASO & reviews metrics.
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User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.
I got this app because I thought I might be able to add my preferences to my profile because the link is broken off the email they send me. The app is no different from the mobile browser experience. It’s not smooth to work with either. I’m really excited about the rewards program but I think they need to optimize their website and app to make it easier to use, flow better and informational on your personal account. I work in e-commerce and with app developers so I definitely understand how slow things can be but I think I’m going to step away from the Madden program and try to mention it when making a purchase. Meaning: the functionality of the online program is not encouraging me to buy anything but I will utilize it when I buy shoes on a need basis.
I love this shoe brand so much. But this app is horrendous. Everything that can be wrong with an app is wrong with this one. It takes forever to load, it constantly freezes, and it even kicks me out! I’ve tried refreshing, redownloading, I even updated my phone! By still the same problems. And what upsets me even more is that this seems to be a problem that has been going on for quit some time. I’ve read so many reviews from people experiencing the same things I’m going through and you guys reply to them but do absolutely NOTHING about it! It’s ridiculous. Why have an app at all? Just take it down if you’re not going to do anything to fix it.
I have been a loyal SM customer for about 15 years and will still continue to buy the shoes, but may never so much as open this app ever again. The new interface change is one of the least user-friendly designs I’ve ever seen on any website or app. It’s clear the update had only SM in mind: the entire bottom bar is solely for navigating toward SM marketing and advertising (i.e. Instagram, Facebook, contacting). Navigating between pages is a lot more difficult and I can’t even easily access my “loves” (is that even an option anymore?). The app is also VERYYYYY slow. I click on something and I get the loading signal for about 20 seconds before the page moves. Worst update ever!
Absolutely horrible app. Actively prevents you from making a purchase in every single way: PayPal option does not work correctly, checking out from account says email is invalid which it is not, and checking out as a guest takes you back to the home screen after you’ve entered all of your information that should already be stored. Absolute trash. Always choose to purchase SM shoes from Nordstrom and was forced to try and purchase from this app for shoes only featured at SM. Attempting to purchase bridal shoes and all bridesmaid shoes but will literally choose from Nordstrom options because I cannot checkout. Figure it out it’s 2018.
What did y’all just do to your app?? it already was terrible to begin with but then it “updates” and i can’t even shop around cause i need a password. which isn’t even my account password as it didn’t work so what the heck is this password i need to put in?? for the company that steve madden is you think they’d improve their website and app as they both don’t work correctly. there are a lot of smaller companies that have better websites and apps than steve madden. very disappointing and frustrating to use.
Developed by Steven Madden Ltd..
Steve Madden is ranking in Shopping & Lifestyle
Last update was at Noneand the current version is 10.1.
To see all other keys and revenue click here 577653422
Steve Madden have a 237a user reviews.
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