Stadium Goods - Buy Sneakers

I had an issue with the app when trying to purchase a pair of shoes. The app notified me when I tried to purchase them that something went wrong with my purchase, so I did it again & it said the same thing. I forced closed the app & reopened it & went to “my orders” to make sure they hadn’t gone through. The shoes were there as two separate orders so I was going to be charged for both. I notified customer support & they replied in less than 24hrs. They’re canceling the second order & refunding me my money. I was freaking out over it bc they’re expensive shoes & I saw on their webpage that you can’t cancel orders. I was very worried over this, but the individual who took care of my e-mail was very friendly & put me at ease!

Stadium Goods and I have a long history of orders; even in the midst of the crazy Holiday Season my 3 orders have shipped within a week of ordering. While other businesses might have lower prices, they also cant guarantee (even when they say they will) an DS/Brand new, factory defect free, and authentic pair of hard to acquire sneakers/Fine Streetwear. I don’t work for or have any incentive to write this review during a business work day, however I felt compelled to give Stadium Goods their do credit for maintaining an integrity driven business relationship with myself. Thanks for all the orders that I received for myself and friends/family.

I ordered 2 different pairs of sneakers, Bred 11 lows, and Win Like 82 11’s. They came in a timely fashion, reasonable price for online, and the packaging wasn’t torn or beat up. They take care of their products. When I couldn’t track my shipment, I thought something was wrong and I emailed them. They replied to me within a couple hours and sent me a link and had all the info I needed on them. I will forever be a loyal customer to Stadium Goods now. You guys do it right!! Hence, “this is how it should be!”

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I had an issue with my delivery and obtaining of my package. When I had ordered my shoes I originally had messed up and not put my suite number down. I immediately contacted stadium goods and they told me that they would not/ could not change it or add to the address. It was still being shipped to the building as you cannot cancel your package. So it was delivered to the building. Due to the building being and office building there was no sight of my package. I walked around looking and asking in my building and there was no sight of my package. I have yet to hear back from stadium goods regarding my 200 dollar shoes. So if you order from here be pre-cautious and double check everything

I finally thought I found a place to shop mfor all sneakers but nope.......... ordered sneakers here a couple times and can everything was fine, ordered a pair of sneakers and they sent me the wrong ones ( I understand people make mistakes) I believe if you are a high end store, you should have a high end customer service. I would call customer service mediocre, take way too much time to respond, have been waiting to get reimbursed for over a couple weeks now and it is ridiculous. Would have forgiven the mistake and given 4 stars on this rate if the customer service was better.