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Spirit Airlines

(295 512)
Price
Free
Category
Travel
Last Update
Sep 07, 2021
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Store Performance Index

64%

Store Performance Index shows overall performance of your app on app stores. It is based on combined ASO & reviews metrics.

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Ratings & Reviews performance for Spirit Airlines

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,
total

295 512

Avg rating,
total

⭐5.0

Description

1454 chars

Our newly redesigned app has been enhanced to provide a more dynamic relevant experience where you can stay informed and use more self-serve capabilities. Its only the beginning, more to come! Ready for More Go? With the Spirit Airlines app, easily manage all your trips in one place. Book your next getaway, check-in for your flight, get your boarding pass, and receive flight status updates when you actually need them. Travel faster and lighter than ever before with your new travel app companion. My Trips - Get the information you need right at your fingertips with all your upcoming trips in one place. Quickly see your flight status, gate/terminal, seat assignment, and much more! - Get notified when it’s time to check-in so you’re ready to go the next day - Access your boarding pass and move hassle-free through the airport - Need to make a change? Quickly update your seats, add bags or options to your trip Book Flights - Find and quickly book your next getaway with ease Flight Status - Stay up-to-date with the latest flight notifications informing you of any impacting changes - Easily check flight statuses so you know when your family and friends are arriving My Account - Sign up for Free Spirit® to start earning points immediately and use for award travel - View your member number, tier status and track your point balance - See points required to achieve next tier status - Personalize your profile with your own avatar

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 Why to reply to reviews?

User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

AngelF09
Feb 06, 2019

The app okay. I was able to look at my flight time and boarding passes (it did not crash on me like other users seem to deal with). However, I wanted to move our seats on our flight, so I did that. But then it never updated our boarding pass with the new seats I chose. Instead, the pass check to “check at gate”. So, I went up to the attendant and told them the pass said I needed to check in with them and that I had moved our seats using the app. She prints off boarding passes for us and instead of them being he seats I chose, they are all the way at the back of the plane and we are no longer next to one another. I explained to her the seats I had chosen and asked if we could have those, but she said those seats were already taken. If you’re going to make an app, all aspects of the app should function. To show the seats I chose were available and then to find out they actually aren’t and we got moved to the very last row of the plane is very disappointing and frustrating.

svhejdv
Aug 04, 2019

Where do I begin? First off, my flight was cancelled due to bad weather. I called customer service to see what my options were. The employee I talked to was very nice however, she could not rebook me on a similar flight. My original flight was from Aguadilla, Puerto Rico to Orlando. I was told that they could refund my money. That truly is not an option because I’m on vacation and need to get home. So I asked her if there was an alternate flight. The only viable solution was to leave out of San Juan the following day (an hour and a half out of the way) and arrive in Ft. Lauderdale. I had paid extra for 2 big seats in the front of the airplane. I asked her if she could give me the same seats and she replied that I couldn’t get row 2 but I could get row 6 which would be the same (I later found out that is a lie). So I said that’s fine. She informed me that I also have a $36 credit that will expire in October for a future flight (not gonna happen) because of a price difference. So now I’ve been trying to check in for this flight that I’m reluctantly trying to get on which I have doubts is going to leave or not and the app is frozen/crashing. It’s very frustrating! I was able to check in on the website (I think) but I want to have my boarding passes on my phone because I have no access to a printer. Heaven forbid I go to the airport tomorrow and pay $10 per ticket to print it out! Maybe I’ll use my $36 credit...what a joke airline!

Frustrated First & Last Time
Oct 14, 2019

This is the worst app ever especially for a frequent flyer on all airlines. The first flight to our destination city Spirit is flying. App crashes every single time if not when opening as soon as the first click down it goes and disappears. Can’t get boarding passes, buy luggage (nice surprise a charge for a carry on) or change seats can’t do anything in an app that crashes every single time. Go on the website and it’s just as horrible. It’s hard to navigate, most links don’t work, can’t check in either but was able to buy seats and again luggage since they charge for that too even though everyone has a carry on. Once you add up the cost it’s not any cheaper than other discount carriers and with advanced purchases nor the major airline. Lastly when we called to see why the app crashes or the website don’t work and want to check in, there’s another 25 buck charge for that too, wow. So now we will have to wait in the long lines to get paper tickets which is more than frustrating and we’re also TSA pre-approved so instead of zipping through the process which we’ve paid to do now our onboarding will take forever. This is the first and last time we will fly with Spirit!!!

ttiinnmmgg
Apr 19, 2019

Here is the reason why I gave them one star .i was going to book a flight through their app but I received an email telling me that something went wrong and I have to call them .so I went ahead and called the phone number in the email I received it so,after 15 min in hold someone answer me he was nice and tell me they the booking didn’t win true because the card declined don’t know why I always use this card for all my purchases but it’s ok .then he told me he can book me by phone and almost after over 40 min he hang the phone and cursing me because he couldn’t finish which I told him it’s ok my concern was just to make sure my card will not charge .then thanked him and told him I can go ahead and book it my self again online that will be easy but he insisted to do it by the phone which the price was more higher than online ,so please everyone read this review don’t waste your time and money with this company specially if you are immigrants,thanks

REC****
Sep 14, 2019

My mother Lin law was dying and need a flight from Myrtle beach. Got on line and tried to book it. Less then 24 hours so it kept showing available but would not book it. Called them and held on almost 1 hour 40 minutes and finally someone came in. Suggested i join their $9 club and go directly to the airport to have them book it. Got there 3 hours prior and was told they could not help me. I told them about holding on for so long and told to join the club. They apologized and said “we hear this all the time”. Offered to file a complaint but they did nothing. Bought a real ticket from a legit airline and got there. Since then tried to see what my $9 club gets me. NOTHING. Sign in and there is no options to use it ANYWHERE. No instructions or help unless you want to wait an hour or more to speak to someone. Go Frontier if you want a discount airline. This may be cheap but no good when all they do is take your money.

CSR Racing 2

About Spirit Airlines

Developed by Spirit Airlines.

Spirit Airlines is ranking in   Travel

Last update was at Sep 07, 2021and the current version is 2.3.0.

To see all other keys and revenue click here 1438670520

Spirit Airlines have a 295 512a user reviews.

Spirit Airlines was released in the App Store. It is developed by Spirit Airlines, who have also released the following apps.

Spirit Airlines has 295 512 user reviews.​

Spirit Airlines has an average rating of 5.0. ​The latest version of Spirit Airlines 2.3.0​ ​​was ​released on Sep 07, 2021​.

You can download Spirit Airlines ​here

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