Spectrum TV

First let me just state that all I want from the app I’d local television and maybe a few others and for just that it does a decent job. It does get a bit laggy here and there and when you first turn on the tv and Apple TV you have to back out of the app to get to started. Cold booting the Apple TV into the spectrum app (if that’s how you shut it down) doesn’t work, all you get is a loading pinwheel. Back out of the app and to the Apple TV main menu then go back into the spectrum app and all is well My biggest problem with the app is the “still there? Interact with your remote to continue watching” popup that will not go away. It comes and goes when it wants, sometimes staying visible for weeks at a time. It covers the lower third display used by news etc to give more info on things your watching which is annoying. To fix it you have to delete the app from the Apple TV and re-install. Then in 3-4 days when it happens again you either ignore it for as long as you can bear or delete and re-install the app again Please fix this I beg of you!! Slower speeds and pixelation here and there I can deal with but a floating prompt covering the whole lower third of the tv is mind numbingly frustrating

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The SpectrumTV app works great on my Apple mobile devices (iPhone and iPad). Unfortunately, it is very buggy on AppleTV 4K. Why it works on iOS and not TvOS is a mystery. Sometimes there is audio and no picture when watching live TV; other times no picture or sound at all. Even when there is picture and sound, the picture breaks up. Many times there is still running audio while the picture is frozen. There are problems with buffering and freeze-ups, also. None of these issues occur while using the app on my iPhone or iPad Pro; only AppleTV. I’ve confirmed that the problem is not with my internet connection, speed, or my wireless network (both 2.4GHz and 5GHz). Also, other apps stream just fine. The fault is definitely the app only on AppleTV. I’ve even deleted and reinstalled the app on AppleTV several times with no luck. Also, my AppleTV is fully up to date. The app is totally disfunctional on AppleTV. I hope the developer looks into this and gets another update going to correct this. I cannot be the only one having this issue; and I’ve done all troubleshooting possible. As I say, the SpectrumTV app works great on iOS, just not on TvOS. I have not encountered any issues with on-demand viewing using the SpectrumTV app on AppleTV. All the issues I am encountering seem to be concerning live TV viewing only.

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The app worked quite well when it was released at the beginning of the year. Live streaming worked well. Minor bugs have been quashed and the UI has been refined for the better. Unfortunately, it seems that live streaming has since gone downhill. The worst offenders are the movie channels like HBO and Showtime. They play fine for a few minutes and either the image gets pixelated, freezes with audio or it jumps back to where you started watching. Occasionally, it tunes into a black screen with audio. This does not happen when watching On Demand content. The only other bug is that when I watch On Demand content, the episode I watched will appear in the TV app even though I’ve already seen it. I then have to manually mark it as watched to remove it. Also, the problem is not my device or internet speed because the iPhone app streams live video without any of these problems. I have the the 4th Gen Apple TV and I’ve deleted and reinstalled the app as well as restarting my Apple TV to no avail. Spectrum doesn’t seem to have a way to give the app developers feedback so I’m hoping giving them a 1-star review will get their attention and they will fix this problem because in its current condition, the app is almost useless for live streaming.

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First off, Spectrum won’t allow any user to be proactive when it comes to our own security! Spectrum customers are not allowed to use a VPN! Being denied access to the services we pay them for just because of our added security is now making me question if Spectrum already sells our personal information to the highest (or really any) bidder?? This is extremely scary considering the challenges we already face when it comes to protecting our personal deets along with our children from predators on the Internet! It’s not like we can stop using it! The Internet has become a big part of just about all aspects of everyone’s daily life! So...now the most recent slap in the face being that Spectrum has decided to take away access to the SpectrumTV App from its paying customers that have older working computers like an iPhone, iPad and/or notebook/laptop!! PLUS, they’ve not just blocked the SpectrumTV App from these users, but they’ve also now blocked the ability to watch TV through their website by using browsers like Chrome, Firefox, Edge or Safari!! 🤬 *And others are correct...even using the newest iPhone/iPad this TV app will only allow certain stations available for us to view/watch 🤬😡🤬😡 ‼️

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Trying to find a television service we could use when camping and traveling. Spectrum told us we could login to our spectrum account anywhere and watch all our shows, Through cell phone data or other Wi-Fi networks. This was a big lie. Half the channels say you have to be logged into your HOME spectrum Internet in order to access the channels we are paying for. On other Internet providers you have to download the individual apps like an app for Fox, and app for the Food Network etc. and some of the channels that we are paying to watch at home like the golf channel doesn’t have an app. So we’re paying for a lot of channels that we can’t watch unless we’re at home. And for CBS now they have CBS total access App, which is an additional charge even though we’re paying for CBS through spectrum! With DISH you’re able to Log into your DISH account through the dish anywhere app and watch not only live TV but every channel you pay for. And the hopper is an awesome piece of recording equipment. However all these providers are getting too expensive and we too are hoping to cut the cord and go a different route. There needs to be more Internet providers available, spectrum is becoming a huge monster.