Sonos

This has been a seamless upgrade for me. Took about three minutes to upgrade. All you had to do was download the App and it detects your system on the network. The rest is history, including the old S1 App. Also, I don’t get the clamoring about all the new features and that this is just lipstick on a pig. The upgrade here is intended to manage a lot of the things in the background and enable all the new products with the next generation software. If you’re having issues connecting then perhaps it’s your network or internet. Overall it just worked when I downloaded. All my speakers work great still and it was glitch free so far. I think people take for granted how hard this stuff is with their 1 and 2 star ratings? How can you rate an App one star if you haven’t even tried to use it? (There are several reviews that give one star but then go on to say they haven’t installed it yet).

Sonos Team. We are very excited to get this new app and are very happy to see some basic needed updates. I love that the what’s playing collapsed screen is much more visible and you replaced the name “group” with a consultant grouping logo, both in the Rooms and What’s playing page. We also like the added benefit of creating permanent groups that can be added and removed with 1 touch. Thank you for your commitment to the customer experience. This app has worked great so far and I very much appreciate the thought put into keeping a system S1 for legacy products. Looking forward to the ARC. Thank you again.

response required

I was incredibly excited to download this new app. I’d love to say this app is an improvement from the previous version, but alas...no. The interface is different/sexier, but that’s about it. Old issues still persist: connection is intermittent (only connects to system 50% of the time upon initial app launch); Apple Music playlist cover art still does not appear (ever); when system is connected, advancing to the next track manually still confuses the app (the track actually changes maybe half the time, cover art does not); lock screen controls still do not appear. I’ve spent a lot of money to place these speakers all throughout my home, and it would be nice if you put the same level of thought and care into your software as you do your excellent hardware. Sadly, Alexa voice control remains the best way to use my Sonos system.

Lovin’ the redesigned, super clean user-friendly interface that the S2 app offers. Super excited to pick up the new Sonos Arc and Amp on Wednesday. Cannot wait to hear the Dolby Atmos 3D sound in my living room. Highly suggest purchasing any Sonos products. High-quality professional sound and their speakers have free software updates. Customer service has always been top-notch. If you’re on the fence on what you should buy, this is the system that will impress your friends and family. Great job Sonos. I LOVE my speakers. A+ all day. -Spencer (Fort Lauderdale, FL)

Overall very impressed with the seamless transition between Sonos S1 app to the new S2 app. Was a little nervous about making the switch based on some glitches I’ve experienced with my system previously, but moving over to S2 was as simple as downloading and signing in. Additionally, although the functionality is more or less the same between the two apps, Sonos made some great aesthetic improvements with the S2 app. Great work!