User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.
UPDATE: you changed it back! Must’ve been doing A/B testing or something and I got in the unlucky group. Back to 5 stars! . Latest update killed off the best part of the app. When you select “explore anywhere/anytime” it gives you a list of prices to several locations, but then no longer brings you to those flights. If I see a $99 flight to Denver for example (after using the anytime/anywhere criteria) I used to be able to click on it and see the exact dates that $99 flight was for & then browse other dates with low prices to that destination. Now, I’m brought to an info page on the city with a button to “find flight deals” and the date is arbitrarily filled in and it’s not even the date with the cheapest prices. Please go back to the previous version! I would honestly use that feature to find my next destination! Just find a cheap flight to someplace I hadn’t been to without having to spend hours browsing and looking for a good deal.
I use this app to find the best prices for flights and it’s great. I love that I can subscribe to flights and be alerted when the price changes. However I get too many silly notifications because any change triggers the notice. For example - I get notified when the price changes by $1 which is a waste of my attention. In addition if I subscribe to more than one flight the notification becomes generic and I have to open the app to see which flight changed. I wish I could control the limits of my notifications (like only tell me when the price drops by more than $30, etc) and that notifications were more clear - especially when subscribing to more than one flight. Keep up the great work! This app is powerful.
Using Explore was the highlight of using this app for me. However, now that I’m searching for flights to Spain this summer, if I “Explore” this location, it shows me a series of longer duration flights around 450, but when I tap on it, it’s nearly double in the 800s, an entirely different price. It does this for nearly any location and date. Overall I’m very disappointed with the inaccuracy of prices; it’s deemed to be nearly useless unless I’d rather search it date by date instead. With this in mind, I hope the developers will consider shining a light on this issue and improve the searching feature.
I’m also disappointed with the changes to the “explore” portion of the app. That is the main reason I used this app over any other airfare app. Being able to pick a destination and have the app tell me all the cheapest dates to travel to that destination, was extremely helpful for a flexible traveler like myself. Now the app fills in one set of random dates for that destination, and I can no longer explore and compare different dates without having to type in each date, look at price, change date, look at price, change date, look at price, etc... PLEASE update the app to have the explore option how it used to be. It really set this app above the rest being able to explore different locations or dates based on what is cheapest at the time. It was so helpful when I don’t have a specific destination or specific time frame I want to travel, I just know I want to go somewhere and have it be as cheap as possible. I’m not sure I have use for the app without that feature.
Up until this year (wait, Kayak beat out Skyscanner in September when I booked a trip to New Zealand), Skyscanner was my go-to for finding discount flights. A few years ago, I stopped using Momondo because it would advertise flights for one price, THEN raise the price AFTER you input your credit card information. Skyscanner isn’t that bad, but for the last month, every time I’ve checked a price for the EXACT same flight for the EXACT same date, it advertises the same “bait” price, then after clicking on the adjacent link, the price doubles, then triples. Not sure why you’d advertise a one-way flight for $254 FOR A MONTH, but then increase it to $720. Shouldn’t you stop the BS bait price on the unpteenth search? Should I blame the cookies? And you must realize that customers can actually search a plane’s seat availability, so the claims that the seats are limited is tired, not just dishonest. So, way to go, Skyscanner. You’re just as useless as Momondo now.
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