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Shop Disney

(41 692)
Last Update
Oct 28, 2019
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Store Performance Index


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Ratings & Reviews performance for Shop Disney

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,

41 692

Avg rating,



1845 chars

The shopDisney app is the destination for the largest selection of authentic and exclusive Disney, Pixar, Marvel and Star Wars products. Discover, experience, and shop - whenever you want and wherever you are. <br> <br>- The most extensive assortment of exclusive Disney, Pixar, Marvel and Star Wars products available. Anywhere. <br>- Explore a curated selection of the best products from Disney store, licensing partners, global collections and collaborations, and Disney Parks and Resorts. <br>- Shop authentic Limited Editions. <br>- Hear about our best sales with push notifications. <br>- Easily locate your nearest Disney store. <br>- Use the in-app scanner to access additional product information while visiting a Disney store. <br>- Track your order and view order history. <br>- Use Apple Pay. The easy, secure, and private way to pay on your iPhone. <br> <br>Note: Some features in this app will require your full name, country, birthdate and email address, as well as access to your location data. To facilitate the sign-in process, the app will also require access to your email address, stored within your Disney Account. <br> <br>This app includes the ability to make purchases and will require a Wi-Fi or mobile carrier data connection. Guests must be 18 years or older to make purchases. <br> <br>This app provides you with the option to receive push notifications, which may include information about products and offers. This app also provides you with the option to enable location services, which will enable certain features, provide you with information and offers, and improve guest experience. This app will request access to your camera to scan product barcodes and credit cards for purchases. <br> <br>Terms of Use: <br>Privacy Policy:

 Why to reply to reviews?

User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

troy ashley
Jul 26, 2018

I love Disney and love the products. The only issue I have is when it comes to the limited edition items you guys are not very good at keep track of how many you have and how many are sold before sending out confirmation of when orders are put through. Then when the items are pulled you charged shipping because the dollar amount drops below the qualified dollar amount for free shipping. Which is wrong because that’s not us customers fault. Plus my last order was duplicated, which you guys did send me a free shipping label and apologized for that mistake but never reimbursed me for my double shipping! Nor did you compensate me in any way for your mistake. And after being in retail for over 20 years (in my experience) is not right either. Especially where it was not my mistake. So other then the lack of some customer service... I love Disney and the products.

Stitch My Shadow
Mar 19, 2018

I love Disney and the shopDisney app (the use of Apple Pay for check makes checkout super easy/convenient and the ability to buy park items are my two pros about the app) but my biggest complaints with the app are as follows. One: it clears out your shopping cart (bag) if you have to leave the app for a minute (if you need to check your bank account, answer the phone, look up your Disney account password...). Two: it’s not consistent from one look to another on the products available. Looking through the listed products in the morning and when I look again a couple hours later there are some items that were not there before but are now there and some that were there that are no longer listed (I understand that new stuff gets added and old stuff gets removed but I’m talking about stuff that’s still available that I was able to find only by using the search feature). Third and final: there isn’t a feature to “like”, “heart”, or a wish list feature so you can come back to buy it with out adding it to the bag (which wouldn’t be helpful anyways since the bag automatically clears itself). These are not deal killers, as I said I love Disney and will continue to return often for anything Disney. But these are what make me give the 3 star rating.

Oct 08, 2018

At 3am EST, Saturday, 10/6, in the morning, as it was just being released to the world, I tried several ways to search for & purchase the just released Snow White Premier Collection doll. I could not find it at all on the app! No matter how I searched, nothing came up but wine glasses & earrings. NEVER ANY MENTION OR SIGN OF THE DOLL! To make matters worse, through a link I found on Facebook, I was finally able to find her on the website...SOLD OUT! Because I wasted 15 minutes on your stupid app!!! Just called customer service to see what I did wrong & what I should look up on your app for the Cinderella release next Saturday & got NO HELP AT ALL. When I asked for a supervisor I was told to call back because they were busy for the next hour. Busy? “They” because he confirmed “all” were busy! For an hour? At 8:50pm EST on a Sunday night ??? Really????? Thought I was finally calmed down enough to talk to your customer service after the mess of not buying a Christmas present for my granddaughter. But after speaking with him and realizing that you just don’t care... I’m angrier than when I started!!! YOU’RE NOT’re just a cheap wanna be!

Sep 12, 2019

As I was trying to purchase merchandise multiple items came up that I exceeded the quantity because the item was sold out. So I continued to delete and re add these items because they were still available to purchase. If the checkout won’t let me buy the item, then remove it instantly from being for sale. It’s confusing and frustrating because it’s unclear. If the item is sold out then it’s sold out not “exceeding the quantity “ which was 1. I was only looking to buy a 30$ bag then I proceeded to tally up 100$ more of sale impulse shops . Then got easily frustrated as each of my items were exceeding the quantity and had to be removed. Again please try to find a way to remove the items as soon as they sell out. Thank you, Melissa Kuehn a very loyal Disney store customer for 17+ years and annual visitors to Magic Kimgdom. Lover of all Disney !

Sep 02, 2019

I have a lot of trouble trying to make an order. I try to contact the Disney family by phone without any luck, I enter again to the contact us and this time I try chat with us. The took a lot of time to reply back I receive the automatic reply and they keep me waiting for several time I received the answer after I said that I was waiting for a long time. Also I wrote an email with the bad experience and they reply that they are always looking for ways to improve experience and that they are proud of providing quality entertainment and merchandise for all and they will continue to make every effort towards achieving that goal and guess what they did not shop the entire order and after a week I received another email telling me that they cannot ship one of the articles to me after they charged me for the whole order. I’m very disappointed at the Disney family treatment since that’s my daughter birthday gift. What can I say to my daughter now when that was the only thing she wanted?

CSR Racing 2

About Shop Disney

Developed by Disney.

Shop Disney is ranking in   Shopping

Last update was at Oct 28, 2019and the current version is 6.1.0.

To see all other keys and revenue click here 462423445

Shop Disney have a 41 692a user reviews.

Shop Disney was released in the App Store. It is developed by Disney, who have also released the following apps.

Shop Disney has 41 692 user reviews.​

Shop Disney has an average rating of 4.8. ​The latest version of Shop Disney 6.1.0​ ​​was ​released on Oct 28, 2019​.

You can download Shop Disney ​here

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