Service Cloud Mobile is a lightweight alternative to the Salesforce app for handling customer support cases while on-the-go. Built with small and medium sized businesses in mind, the Service Cloud Mobile app allows you to create, update, reassign, and manage cases with just a few of taps. You can also create and update accounts and contacts. Service Cloud Mobile works with Essentials and all other editions of Salesforce. Users can: • Create, update, edit, and collaborate on cases • Create and edit accounts and contacts • Manage case lists • View cases in queues • Communicate via email, Facebook, and Twitter, and Chatter • Use bulk actions • Search contact and account details • Manage notification settings to keep a handle on cases and queues • Send Salesforce feedback about the app
Developed by salesforce.com.
Salesforce Service Cloud is ranking in Productivity & Business
Last update was at Feb 22, 2019and the current version is 1.2.0.
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Salesforce Service Cloud have a 0a user reviews.