ROMWE - Ultimate Cyber Mall

I will admit just like any others app you shop online with you have to be careful with size and quality but this app is very trustworthy compared to most and I highly recommend using. Not only that he the customer service is amazing and really makes you feel good about your questions and encourages you to ask them:)) plus it has a lot of cool things you can use such as it give sin option where you can see where your purchase items are and how far along they are on the shipping process, which can be very helpful to those who are restless about waiting for there goodies to arrive!!! The close are also highly fashionable and stylish. They make everything so accessible and easy to find. Romwe also has extremely cheap prices for items that are beautiful put together and beautiful. They even have fun little things like the lucky draw. Where each day there’s a wheel sort of thing that you use. And you press a hottie and is randomly chosen one of the gift for you! One of them included points. These points alongside points from giving review and the daily check in can take money of your entire purchase (not including shipping). But I’m the long run this app is extremely useful and recommended !!

I enjoy this app a lot. All my products are great besides one item of clothing being smaller than the rest even though it says they’re the same size. But that happens at even the most popular clothing stores too so it doesn’t bum me out. The only problem I’ve had occur was when I purchased at bad set of 2 and only received 1 bag. I emailed customer service and they responded within hours. I honestly really liked how they gave me different options on how I’d like to handle the missing item. They didn’t just assume I wanted a refund or wanted to return the item I did receive. They let me decide what I wanted and that made me feel good. Like I , the customer, mattered in the situation. All of my products are in great shape and all look amazing. The prices are so crazy affordable that all of my ordered are around 20 items each. They keep me updated with package tracking constantly and always update their store with new products while being sure to update when older products are out of stock. It’s so easy to navigate too. My wishlist is FULL to the bring lol

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So today I ordered a bikini, later in the day I’m reading stuff on the websites and I read that it takes 3-7 days just for processing not including shipping which would probably be another week added onto that. So I’ve decided I didn’t want the order anymore but when I talked to a live agent they said it would take 10-30 days for me to get a refund, I then said I was just going to continue the order because that would be way longer than when my original order would’ve gotten here. He told me to send my id and card to this email address to prevent fraud. I did that and they emailed me back asking how I would like my refund and said they are waiting for me to reply. I replied saying I want to continue the order and haven’t heard anything back so I tried talking to a live assistant again and they said once the order is canceled they can’t do anything about it but, I told the assistant and whoever I emailed that I wanted to keep the order and when the person emailed me I don’t understand why they still canceled it. The live agent kept disconnected me or whatever was going on and now I cannot contact anyone, I left an email and still no response. I do not care for the order anymore I just want my money. They gave me the option to get it in romwe wallet or the regular refund. I did not choose which one because I responded saying I want to keep the order. Now I don’t know how I’m getting my money and I cannot talk to anyone

ROMWE is an amazing app with great clothing selections and astounding prices. I can find exactly what I want at dollar-store prices. I just have some ways that the developers could possibly make it even more appealing to customers. 1) More direct filtering. I was looking everywhere for rib-knit, beach colored tank tops and the only thing I could find to make it easier was to filter it “tank tops”. I think that if there’s a certain look or fabric someone is looking for, they should be able to find it just as easily as they can find “ripped jeans” or “tube tops”. 2) More ways for customers to get discounts on shipping. Since the shipping prices are a little high, the least you could do is give loyal customers “free shipping” every few purchases, or make discounts a lot more common around the app. It would make paying those types of prices seem a lot more worth it. Finally, I just want to thank the developers for whipping up such a whimsical app, which is very organized and practical for busy teens and adults. Thank you!

Read a lot of reviews about the cheap material but honestly what do you expect with the crazy low prices? If you want something with high quality there are a vast amount of stores available that offer your needs and wants. I personally love this site. It’s user friendly, they always have sales going on and around 80% of the clothes are usually of decent material. The cons about the company; if you’re thinking the express and standard shipping are different then sadly you’ll be waiting longer than what they say. Express is usually 3-5 days but I waited 2 weeks so keep that in mind! Also the sizing differs on the item of clothing so read customer reviews before purchasing as it’s super helpful and some people even provide pictures of how it looks on them. Customer service is pretty helpful and you always know where your parcel is because the tracking is very efficient. Will definitely keep using this and would definitely recommend it for everyone.