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Remitly: Transfer Money Abroad

(145 085)
Price
Free
Category
Finance & Lifestyle
Last Update
Jan 21, 2020
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Store Performance Index

64%

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Ratings & Reviews performance for Remitly: Transfer Money Abroad

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,
total

145 085

Avg rating,
total

⭐4.8

Description

4014 chars

Send money internationally quickly, safely, and at a lower cost. Track payments and ensure your funds arrive with your loved ones securely.<br><br>At Remitly we are dedicated to making your hard-earned money stretch further, and giving you and your family peace of mind knowing that essential funds have arrived safely. <br><br>How Remitly makes international money transfer work for you:<br><br>SAFE AND SECURE DELIVERY OPTIONS<br>You can choose how you want money delivered to your recipient. Fund your transfer with your bank account or card and your recipients can receive funds directly into their bank account or at a cash pickup location. You can also send money to a mobile wallet such as M-Pesa or home delivery in select countries.<br><br>SPEED & PRICE OPTIONS<br>With our EXPRESS option, you send your money within minutes, or get a better rate with our ECONOMY option and funds can arrive within three business days. We offer great exchange rates and little-to-no transfer fees.<br><br>24/7 CUSTOMER SERVICE<br>Our friendly customer service support is available to you 24/7, 365 days a year through phone, chat or email in several languages including English, Filipino, French, Spanish, and Vietnamese.<br><br>DUAL CURRENCY<br>Send money in the currency your recipient needs. Once you fund a transfer, the money you send can be picked up in your recipient’s country in USD or local currency. This option is available in select countries at cash pickup locations, select bank accounts, or through home delivery in select countries.<br><br>PERFECT DELIVERY PROMISE <br>Our perfect delivery promise means we back every transfer with an exact date and time you and your recipient can expect the money to arrive. Once the perfect delivery promise is given to you, you can track the movement of your funds as it approaches the destination and keeps you updated each step of the way. Your money arrives when promised or we will refund your fee - we’ve got you covered. <br><br>Send money to the 49 countries shown below:<br><br>LATIN AMERICA & CARIBBEAN<br><br>Send money directly to a bank account or instantly to a cash pickup location in Mexico, Costa Rica, Ecuador, El Salvador, Guatemala, Honduras, Nicaragua and Panama, Argentina, Bolivia, Brazil, Chile, Colombia, Paraguay, Peru, Uruguay, Jamaica and the Dominican Republic.<br><br>In Mexico alone, you can send to over 15,000 cash pickup locations, including Bancomer, Elektra/Banco Azteca, BanCoppel, Aurrera Bodega, Bansefi, and Banorte.<br><br>Plus, have money delivered right to your recipient’s doorstep with Caribe Express in the Dominican Republic.<br><br>AFRICA<br><br>Send money directly to a bank account in Nigeria, Kenya, Rwanda, and Morocco.<br><br>Send money instantly to over 11,500 cash pickup locations in Ethiopia, Kenya, Morocco, Rwanda, Senegal, South Africa, Tunisia and Egypt .<br><br>Send money instantly to mobile wallets such as M-pesa in Kenya and all major Mobile Money operators in Rwanda and Uganda.<br><br>ASIA<br><br>Send money directly to bank accounts in India (i.e. HDFC, Axis Bank, ICICI, SBI), China, South Korea, Nepal, and Malaysia.<br><br>Send money instantly to over 13,500 cash pickup locations in the Philippines (BDO, BPI, Metrobank, Cebuana Lhuillier, M Lhuillier, GCash, any SM mall), Vietnam, and Pakistan.<br><br>Send money directly to your recipient’s doorstep with Home Delivery via Sacombank in Vietnam.<br><br>Send money to mobile wallets in the Philippines, Bangladesh, Indonesia, Nepal, and Sri Lanka.<br><br>EUROPE<br><br>Send money directly to bank accounts or instantly to 12,500+ cash pickup locations in Poland, Bulgaria, Romania, and Turkey.<br><br>Send money directly to bank accounts in Hungary, Croatia, and Czech Republic.<br><br>Join over 1 million customers who send money overseas with us and download Remitly today!<br><br>We follow strict PCI Data Standards and 256-bit data encryption. Remitly is a licensed and registered Money Services Business with the US Department of Treasury.

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User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

リズヤフスナ
Dec 22, 2019

I’ve been searching for an app or service which can transfer money overseas without charge me too much, take a long time to get the and secure. I am very sceptical when it comes to money, so I need to be sure that my information is safe and my money have sent out securely. I found this app on google and it turns out very amazing! When I used it the first, a customers service called to verify my information and ID is correct. Since then, I’ve been using this app without feeling scared or worried that my money will be stolen. They have express service which your fund will be delivered only in a few minutes! The service fee isn’t too bad only 4$. Plus, This app is very user friendly. I hope this app continuing their best performance and stay superb! Thanks for helping me solve my overseas money problems! 😆

Nikki Rae Toler
Nov 19, 2018

I sent my remittance Nov 9. According to the receipt, fund would be available Nov 16 which is fine with me coz the schedule of my mortgage payment for my house is every 18 of the month. I was relaxed hoping that the money would be in my account in the Philippines since I saw a record of transfer from my US bank account. On the 16th of afternoon I informed my uncle in the Philippines that he could pay my mortgage since the money is at my Phil account already but my uncle checked and said no record of fund yet so I checked and he was right. No one ever bothered to call me or email me to inform me so that I could have done something. I emailed customer service once, no response. I emailed again but still no response. The next day Emailed again but still no response. I called and I was told that because my account was Chinabank and they are only partnered with BDO. What? I have been sending my remittance to my chinabank account. The CSR told me that by Monday morning the fund would be in my account. My uncle contacted me again and said still none. Today is Monday and 18th of Nov. Meaning I was not able to pay my mortgage on time because of Remitly’s negligence. If you only informed me ahead of time then this problem would not occur. I entrusted you my hard earned money. I have been your customer for 5 years. I also work in the customer service industry and I am trained to never neglect our clients.

Sujoy56
Jul 13, 2018

I haven’t used apps ever to send a lot of money before as I am skeptical and have a habit of not trusting things so easily but my friend recommended this to me and here as some of my good experiences. (Note: Again these are my experiences and may differ from others experiences) 1. App was simple to use. 2. Customer service was really good and answered all of my questions and cleared all of my doubts. 3. Took less than 45mins for the transfer which was still respectable in my eyes. 4. The security and verification i felt were important and necessary to protect my identity and prevent any fraudulent transactions from happening, so people have made a big issue out of it in the review section, i don’t exactly know what happened with them but these 1* reviews actually were hampering my judgement of trusting this app but the security and verification i felt was purely justified. There still might be a time where I might not be happy or satisfied with the app but thats not today and I hope this app provides users the same security while sending money to others whether small or big and keeping it simple as well. Well done Remitly.

nassveer
Feb 12, 2018

So I was sending money and I pay a fee for a rush service they promised a quick service for 3 usd$, then they violated the agreements for such service and call they’ve even care to call you when they are having issues giving you different time or even days for a new day to the money to arrive to final destination, I call them requesting my 3$ because is was the right thing to do so because they say something and they then violated they own rules and agreements this is very stupid. And of course this app is a good candidate to be reported in the consumer protection office. Sadly this app relays on 3 person partnership meaning that the company itself has nothing to do with money involving so for instance is the partner say not to a transaction you’re done. Also when sending money since app relays in that partnership as well the service will be affected by those partner. Recommendations I suggest keep using other services like xoom or western union which they are more easily and friendly (personal experience)

Kenji131
Jan 29, 2019

It’s the first time I tested the water using this service for money transfer to my friend in Vietnam. An agent with Filipino accent called me back and asked a ton of very-personal-questions such as “Where do you live? How long did you live there? Who is the receiver? How did you know each other? How long you did you know each other? What is the relationship between both of you? Where did you meet? What is the lucky money?” bla bla.... It was so annoying and impolite. I also told her that they are so personal questions. She kept asking and said she would process my transaction. After she hung up a few minutes, I received an email stated my transaction was canceled. How ashamed customer service is! I felt like being interviewed by USCIS. Just $500 sending as a lucky money for a friend for Lunar New Year. There is no problem with XOOM at all. Terrible service! Be mindful and careful if you want to try this service.

CSR Racing 2

About Remitly: Transfer Money Abroad

Developed by Remitly Inc.

Remitly: Transfer Money Abroad is ranking in   Finance & Lifestyle

Last update was at Jan 21, 2020and the current version is 5.4.

To see all other keys and revenue click here 674258465

Remitly: Transfer Money Abroad have a 145 085a user reviews.

Remitly: Transfer Money Abroad was released in the App Store. It is developed by Remitly Inc, who have also released the following apps.

Remitly: Transfer Money Abroad has 145 085 user reviews.​

Remitly: Transfer Money Abroad has an average rating of 4.8. ​The latest version of Remitly: Transfer Money Abroad 5.4​ ​​was ​released on Jan 21, 2020​.

You can download Remitly: Transfer Money Abroad ​here

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