Search app
CSR Racing 2
ios

Prudential Retirement

(153)
Price
Free
Category
Finance & Business
Last Update
Dec 02, 2019
View in store

Store Performance Index

64%

Store Performance Index shows overall performance of your app on app stores. It is based on combined ASO & reviews metrics.

See more data

Ratings & Reviews performance for Prudential Retirement

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,
total

153

Avg rating,
total

⭐2.8

Description

1768 chars

Manage your financial future with ease and efficiency with the Prudential Retirement app. Securely access your workplace retirement account(s) and get information that can help you achieve your financial goals. <br><br>Let our app connect you to something that’s really important…your future. <br><br>Features<br>• Investment allocation adjustments<br>• Get investment help in just a few simple steps with GoalMaker® (if applicable to your plan).<br>• View and change your contribution rate (if applicable).<br>• Investment performance and other information including number of shares and prices. <br>• Secure account access with your fingerprint or facial recognition.<br>• Personalized financial wellness information to help you achieve your financial goals.<br>• Two-step authentication to ensure the security of your account.<br>• Track your personal performance for preset and custom date range, recent transactions and account balances by contribution type.<br>• View your vested balance and values by contribution type.<br>• See a breakdown of your investments.<br><br>Getting Started:<br>If you haven’t already, start by registering your account online or upgrading your account online. Go to prudential.com/online/retirement.<br><br>For more information about this app please visit: www.prudential.com/app<br><br>Retirement products and services are provided by Prudential Retirement Insurance and Annuity Company (PRIAC), Hartford, CT or its affiliates. PRIAC is a Prudential Financial company.<br><br>© 2019 Prudential Financial, Inc. and its related entities. Prudential, the Prudential logo, the Rock symbol and Bring Your Challenges are service marks of Prudential Financial, Inc. and its related entities, registered in many jurisdictions worldwide.<br>

More
 Why to reply to reviews?

User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

icozip
Aug 20, 2019

I get the same message others complain about here,”you can’t access your account with this app right now”. The way it’s phrased used to make me think this was a temporary issue, but I’ve been trying for a month with no success. It just directs me to the website, and Prudential doesn’t seem to have any online support (no “contact us” forms or email addresses). In general, I always have difficulty accessing my Prudential data in apps or services. It is where I have the majority of my assets and it’s extremely frustrating not being able to see my balances in my financial software (so my net worth ends up being the sum of all my debt). It seems like the only place I can review Prudential data is on their antiquated website or in Mint, which I’m not a big fan of. After years of frustration I think it’s time to move my retirement accounts to a company that provides modern ways to access and review my account information.

LibbyDNYC
Sep 24, 2019

Okay, so it seems to be a recurring issue with Prudential and its “technical support” and IT Department. I read ICOZIP review on here and found they had similar issue in August of this year. It’s now September and I was hoping for a better experience. I called the phone number provided by the rep here in the review response and unfortunately this app still USELESS!!! Why is this stupid, useless app still on the App Store if all it basically doing is working as a glorified Safari shortcut???? Tech support insisted it was a password issue and I said NO I can log into the browser but I PREFER SECURITY through the app by using fingerprint log in INSTEAD of password entering. She then said “This is an IT Dept issue” and basically restated I change my password. What a fool! PRUDENTIAL, FIX THE ISSUE AT HAND OR REMOVE YOUR USELESS IPHONE APP!!! Your app is a joke!!!

Traveluv
May 04, 2019

This has been a problem for me since the redesign a few months ago. I have deleted it and reloaded the latest version and no change. I try to login and get a screen that says I must login to the website to update my profile and I will be prompted. I login to the website on my computer - no prompts. I try to login to the page the app gives me - doesn’t work. A few months ago I called Prudential support and their reply was the app doesn’t work. I thought maybe this was fixed with the new version. I see from the comments I am not the only person experiencing this. Could someone get their act together to figure out the issue here? I also tried updating stuff on my profile on the web and saving it but that didn’t do it either. Everything was correct and nothing to change.

Lobre
Oct 15, 2019

This app has been nothing but problems since I got it. Every time I go to log in I get the exact same error message about my account not being available at this time and to log in through the site. I then log into the site and my retirement info (annuity) will never show up. It’s just a constant loading screen on any device I attempt to log in through. It’s very difficult to see if my employers have been making the contributions that are owed to me when I cannot even begin to see the balance in my account. I really hope they fix these issues because unfortunately I do not have a choice in who my money is invested through, I can say that if I did it would most certainly not be prudential when such a large company cannot seem to get things straightened out.

professor2991914
Apr 12, 2019

I keep getting a pop up when I try to login that kicks me back to the website to help me “upgrade” my experience. The website is not mobile capable and has no clear directions for how to “upgrade” to the app. it feels super sketchy that I can’t just access the app directly to see my own money and reduces my confidence that Prudential is managing my money responsibly. it’s bad enough that I can’t seem to do anything with the website but look at my account and it telling me that I’m not saving enough for retirement while at the same time not telling me how to put more in. ridiculously bad for a financial services company although I’m not surprised their products are inaccessible to millennials because all they do is diss us in their ads anyway.

CSR Racing 2

About Prudential Retirement

Developed by Prudential.

Prudential Retirement is ranking in   Finance & Business

Last update was at Dec 02, 2019and the current version is 2.4.0.

To see all other keys and revenue click here 1205970052

Prudential Retirement have a 153a user reviews.

Prudential Retirement was released in the App Store. It is developed by Prudential, who have also released the following apps.

Prudential Retirement has 153 user reviews.​

Prudential Retirement has an average rating of 2.8. ​The latest version of Prudential Retirement 2.4.0​ ​​was ​released on Dec 02, 2019​.

You can download Prudential Retirement ​here

Find growth insights on our blog

How to Respond to Google Play Reviews

How to Respond to Google Play Reviews

How to Respond to App Store Reviews

How to Respond to App Store Reviews

AppFollow identifies top apps in the App Store and Google Play in 2020

AppFollow identifies top apps in the App Store and Google Play in 2020

React to user feedback and market trends faster