Soul Hunters - Assassin's AGE

Since you don’t read or answer your official Facebook page I will write to you here. I was ready to spend another $50 in skins but I wont I refuse to give Lillith any more money to this game. This are the reasons you have failed: 1)You have failed to release new entertaining content. 2)You don’t balance the game and instead make new heroes overpowered so people spend money on them. Once people have invested time and money they become irrelevant. My time and money become irrelevant because of this. 3) Bugs have lately become ridiculous! Every patch multiple bugs. 4) You give diamonds as a gift for our lost time but diamonds become irrelevant when you give us 300 and we need 8,000 average maybe to get a 3 star conjuring stone hero to become relevant! 5) You don’t listen or answer the community in social media or anywhere! There is so much more but I dont even know if you care. I will try the new Skylanders game and retire from Soul Hunters. Your player base will continue to trend down unless you take drastic measures. Wish you luck!

I am very strict when it comes to games like this but this one I love. It has the gameplay and characters that makes me love the game yeah there are some bugs like this one I found with Mariana if you kill her to quick then it make her attacks keep going after her death but she cannot be targeted but honestly yes it’s annoying but I find It funny too but one last bad thing I wish that the some characters like the ones that you pay money for could be in diamond chest but like not as common because ima a kid so I can’t really spend money on it but I love this game you get hero’s quick there’s a decent storyline the characters are awesome and cool looking I also have found that other games are tying to copy this game such as hero’s charge which I did not like in comparison to this game but I am almost a level 100 and I’ve only Spent around a month or less and that is my review sorry it’s a little long and thanks for reading this in the first place

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Will you guys let us (the players) knows when is it that you guy are gonna shut down the server? Like maybe sent a message or notification to our in game mail-box? Isn’t that what is for? Losing like a day worth of staminia on the newer server because of an unorganized company think that all of its player base is on Facebook 24/7 checking on their Facebook page for update. It is shocking to see a company like this exist, which refuse to communicate with their players and yet wanted them spend hundreds of dollars and time onto this. To be honest, I would have give it a negative stars if I could. I just couldn’t get over the fact that a company (like this one) would just shut down it server unnoticed for 4-8 hours and somehow expect their customers to take it well because they’re “bringing in new contents”. Professional isn’t? And the game have been around for like 3 or 4 years and it’s beyond me how they could get away with it and still have millions of players.

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I’ve been working with customer service for weeks to recover an account from when the game first came out. I gave all the information that was relevant at one time to recover an account. I know this because I had to recover it before and between customer service and the screen shots for just in case (which happened) I was able to recover it. Now a couple of years later after spending over $1000 and maxing VIP 15, it is gone again and the steps given to recover it now, I already knew wouldn’t work, but I followed them perfectly twice and nothing but them asking for the original info I sent in the beginning that wasn’t used and asked for again. Recover the account please and I’ll consider changing my review. If not, I can’t just start over. I’m done then. Please make some effort. I chose soul hunters over the exact same game from another company. Don’t make me regret it.

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Here is what i said “On normal mode chap. 5-1, there is an enemy hero who charges up her ability in 1 second and wipes my entire team...” Now the developers told me “try different lineups, it will be fun!” But guess what! Here’s 4 catches: 1. my heros are equal level with the enemy’s heros and they all have max gear with health runes, making this extremely unbalanced. 2. i cannot unlock the capability to get my heros leveled up any higher than 60 bc it costs 280 of each of the 3 materials required and 1 mission gives u abt 1 or 2 of the materials at a time 3. i cannot use my other 2 heros because in order to, i would have to level the heros up and once again, due to the limitation of materials given through the missions, i must save everything i get for my main heros. 4. i only have 6 heros. im mostly done with the campaign and i still do not have enough crystals to buy a single hero(costs 6,000 and i have 4,500)(also i havent spent a single crystal). The only heros i have been able to get are the ones that the campaign gives you and a hero i was given for randomly logging in. It is hard to “try new lineups” when it is literally not possible without paying real money for crystals.