My Boost

This app really makes my life easier! I’m able to pay my bill from the app it’s easy not all complicated like I’ve seen others. I can pay with the reboots card I purchased from Walmart or wherever I can pay with my own credit card. You can check your account information & you can shop too. If you’re thinking of getting a new phone or need to add some extras you can do all that from here! It’s reliable and has never failed me🤞🏼... I use to be (depending on the situation I’m still weary) very skeptical when it came to paying my bills over the phone/online. I like walking into the company I am giving my money to Handing it to a Human & walking out with a receipt!!!! But over time I feel very comfortable with this app! After I’ve made my payment just moments after I get a Confirmation Text. & I can go back to this app & see the payment was successfully processed! It’s easy & anything that makes my hectic life easier is welcomed! Thank You Boost! (& Apple Store for offering this app)😊

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Unfortunately the phone I was giving as a gift was previously through boost. And i was a loyal and very committed customer of Metro PCS for over 5 plus years. And in order to even activate the phone with new service tot had to be reactive with boost. Because of the block they have on they phone . Which unfortunately I had to take my number to boost. And in order to keep the phone and number I’m being forced against my will and no contact to remain in a no physical binding contract. That’s say you have to pay and stay with a their service for 12mths before they can take the block off. Now I’m not sure if this is a way to keep customer but i wasn’t giving my number I had over 7plus years by boost. And I don’t appreciate being told if I don’t make payments I will loose a number that. I conduct business in have kids to keep in contact with etc. I can go on in how . Terrible the service provided and customer care provided by boost mobile is. Let alone you not even allowed to be on your phone and internet at the same like Metro PCS allows. Let allow for those hard myths and struggling days. Metro PCS gives you 2 extension of 48hrs. Boost can’t compare and won’t they should consider shutting down for life 🅿️👎🏾🤞🏾🙏🏾

Boost has the slowest internet and terrible service at location where my previous provider at&t ( who I miss dearly) had no problems at all. I never once took the time to write a review for anything before but I felt that I would be doing a great disservice to all mankind if I didnt take the time to deeply encourage them to find ANY other provider that’s available, before settling for this total garbage of a company. I thought by now all the carriers would be pretty reliable and all about the same. But no!!!!! Boost definitely stands far from the pack. It’s as if I’m reliving the whole flip phone era all over again. How they can still be in business by offering such a garbage product for so many years is beyond me. I will be returning to the at&t store tomorrow on my hands and knees begging for forgiveness from stepping out on them all because I just wanted a change. I would even bet a years salary that the owner of boost mobile doesn’t even use its own product for its cellular network

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The service is poor! Period! Hands down I’m not gon even lie I only joined the network to pay less for the IPhone. Yet maybe 2 weeks into my first time ever using boost the service was interrupted a lot, the connection is always poor, during any call the person I’m talking to can never hear me, it’s really terrible and to think I purchased an upgrade within your company just to yet again after the first few weeks the service and phone was giving me problems. It sound like I’m underwater... or far away from the phone yet the phone is not on speaker and I’m talking directly into the phone. Calls not coming in. Important people say they’ve called yet the phone never rang but it left a now notification or if you on your internet and you not around WiFi the call won’t come through!!!! It’s embarrassing and it’s a huge mess!!! Boostmobile as a company need to make a lot more accommodations and opportunities and jobs and better services to the people that support you I Bet at least 80% of this brand income is supported off the pockets of black people!!! Then the company refuse to support jobs in our very on communities for colored people! Start being a better!! It time things change!!!!

I have had boost service for a little less than 1 year. I was very satisfied with my service from boost until I moved to Alabama where I live now I have hardly any service at all. After I moved here I realized I was going to have to change telephone service so I went to a local chain store to change unfortunately even though I paid cash money for my iPhone I own it out right they would not release it to have new service so even if you buy a new phone and it is your phone you are still obligated to have boost Service until one year is up so that is why I am an able to give five stars otherwise I would so I have to wait till May to change my phone over to another service even though I own it and when I purchased it I was not told that this is one of the requirements other than that I’ve been very pleased with boost.