Geek - Smarter Shopping

I’ve bought a few things from the geek app and although I know they’re associated with Wish, the Geek app seems better. Go figure. Everything from pricing on most things to especially shipping. I enjoy this app a lot. Just like all of the Wish associated apps you still have to *read the descriptions* thoroughly as many of the stores like to use the old “bait & switch” tactics by showing an image of something of greater value than they are actually selling. For example they may show several images of say, a halfway decent tablet but in reality they are actually selling a stylus and you can only find this out by reading the *full* description *all the way down to the bottom of the page*. Also, there may be confusion when you go to “buy” and the options come up, you definitely need to pay attention to the prices next to each option as well as if the “option” is truly what you think it is. Just be smart about it and you can really find some serious steals. I will say this: Geek, Wish and other associated apps/sites: Crack down on these unethical sellers and actually make/enforce rules to keep them more honest.

First, this app should NOT be rated for age 4+ due to them selling adult items that a child can easily access. I have ordered many items through this app since the beginning of the year. At the start, delivery was good and fairly quick compared to their time estimates. Now, three months later, items late on delivery are more and more frequent. I am currently waiting on an item due in January and keep being told to wait longer. I have had ONE item from an order arrive and the entire order would be marked as having been received after that ONE item was marked received with no way to change it. When contacting customer service about it, I was told to contact the local post office myself to see where it is. I am still waiting on an item that was marked as arrived after having received the REST of the order, but not it. It hasn’t shown up. All items are sent individually, so it is insanity trying to keep track of what items from an order have been received. Some items have been of good quality while others are defective. For one item, I had ordered PINK and they sent me BLACK! How do you mess up that? Thankfully, I was able to send a picture showing the wrong color and was refunded for that one. You are taking your chances on which you will get. The longer this goes, the less impressed I become with this operation.

I really like this app and really enjoy browsing through items that have really low prices. Although I really enjoy using this app, there are still a few things that need to be worked on. One of those things are the search bar. Browsing through items not knowing what I want is what I usually do. But when I am looking for a specific thing, I use the search bar. Most of the time (depending on the item) I can find what I need easily. But for example, say that I were to search for an iPhone 8. I would have to keep scrolling for about 2-3 minutes before finding an iPhone 8. But when I keep scrolling through phone accessories, close out the app, reopen the app, there would be various types of phones on the home screen alongside more phone accessories. As much as I like the feature that makes items similar to the ones you recently viewed, show in a recommended screen, it would be nice if whatever I search for can show first instead of having me scroll through pages for 2-3 minutes. But overall, this is a really nice app if you are looking for various things for the lowest prices.

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I used to love this app, but it’s gone down hill. When you purchase something it comes from China so it takes longer to get to you. A lot of stuff is obviously knock offs, but every now and then you’ll get a good deal. I’ve ordered many things off this app and about half the things I order never show up or when I receive them they aren’t like their product picture. The company had a really good no questions ask return policy-I assume this was due to the crap they sell which are knock offs. Recently, I ordered an item and low and behold the item that arrived was not as described (It was a t-shirt with a graphic- except the graphic was blurry). When I tried to contact support I was prompted with a message saying due to some users taking advantage of returns or “return abuse” they would monitor my account for such actions. This was a total surprise to me as -yes I’ve return stuff in the past, but it’s because of poor quality products or stuff never arriving, but I was surprised because what was once “return anything no questions asked” is now, we are going to watch everything you do. Really???? Be careful when you order from this app. It’s a bunch of foreigners making a quick buck. You might lose your money if your “returns” become a problem in their eye. Total scam.

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I would give this a zero if I could. I placed an order on December 3rd for 2 AirPod cases. I waited patiently as I know the holidays things may have been delayed. I received 2 expected delivery dates which is cool. The second delivery date passed so I tried to use the online support. They quickly refunded the shipping stating that the shipping took long. That was great! I thought amazing service. But than I see there is no new expected delivery date and my item was not moving. I contacted support again on whether or not I would be receiving my item and when to expect it. Still willing to wait (over a month already). I get an email back stating that they are not sure if my item will ever be delivered!! Knowing that they decided to only refund me for my delivery but not my items!!!! That is robbery. I paid for that! And expected it to come. They told me to request a refund on the website. I went on and the website does not allow you to type things. It doesn’t even give me the option to request a refund. I managed to find a way to write something to support. The response was the same to go on the app or site and request it. But every time I click on the item it gives me NOOO way to request a refund!! I want my money back and I will go along my way.