Betternet: Best VPN Proxy WiFi

I visit China a lot so it's necessary for me to be able to go on my google account and other social media platforms. I have gotten a premium account because I re-download it basically every year. It automatically connects after my phone has been locked for a while and the connection is pretty fast. Overall I like it. But one time I signed on to my account on my Mac, and they treated it as a brand new premium account even tho I used the same Apple ID, and charged me again. I had to contact Apple support and all that for a refund. Second time, 1 year after I had deleted it, I only needed it for 3 days. when I re-downloaded it, it says I have 7 days of free trail. However, they charged me again full price the second I authorized the download. Now I gotta contact Apple support again. Sure, their connection is fast enough, but man, they certainly are faster to charge you.

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I subscribed this app and paid the monthly fee after the 7-day free trial. It works ok (sometimes not working) for less than three weeks. And then not able to connecting at all. Every time it said “something went wrong” or just connecting for a while then gave up (appeared like I never clicked the connect), or some other words but no be able to connect. So I tried to contact the support team but it insisted asked me to set up a “mail account”??? I have my email address registered already. What does that supposed to mean? So I uninstalled the app and reinstalled it. Funny thing is that it won’t allow me to “install profile” in setting. When I clicked “install profile”, it jumped to the VPN setting page and no matter what I chose, the app stayed the same, at the “install profile” page. After more than fifty times of this repeating process, I gave up. I was not be able to contact the support team nor be able to connect or set up the VPN configuration. Worst part is I’m paying for this “not working” service. I tried a free VPN. It works just fine. Not sure why I purchased this app in first place. 1 star is a compliment to its function. It should earn no star at all.

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Okay so the only reason I use this app is because our school’s WiFi blocked basically every social media app that TEENS USE EVERY DAY OF THEIR LIVES. Here’s the deal. Sometimes whenever I open Snapchat the Betternet app just randomly disconnects and then every time I try to send my streaks or even so much as one snap, the VPN app tears up my service and my streaks take decades to send. Sometimes I even have to turn off both the app and the WiFi in order for my snaps to be able to send more quickly. Yeah that doesn’t help either, because sometimes the app reconnects itself even when I’m using data and just makes the service even worse. I’ve also tried deleting and reinstalling the app several times, and it only works on occasion or when I’m on any other WiFi other than the school’s WiFi. The general gravity of this situation is that this app just ruins my service and I hate it. Every time I’m somewhere where Snapchat is blocked on their WiFi, BETTERNET WORSENS THE SERVICE! IT’S SUPPOSED TO IMPROVE THE SERVICE NOT DETERIORATE IT! It’s called BETTERnet for a reason! This app needs a lot of adjustments.

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Presumptively believing your promotion for authentic and secure protection from online visibility along with concealment of identity and such information, I’ve taken the risk and installed this app only to realize THE FIRST thing your service requires is VPN configuration, which is necessary nevertheless, however to allow installment and operation there’s a clear warning stating that if I did indeed want to allow VPN configuration than I must allow the tracking and monitoring of my information. Am I missing something here or is that the most contradictory statement I’ve ever encountered. I mean anonymity should be profound and respected, not warranting and agreeing to collect my data when I’m using the app. Even IF any information pertaining my security and identity is being withheld with collective use of your app, why is it necessary for you to collect it. Certainly If someone needed such information, wouldn’t it be ideal and simple to just obtain it from your database? This app is complete joke and I still can’t seem to understand it’s implications regarding anonymity

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So, I have used Betternet for a long time. I was browsing the internet, and came across a pop-up ad yelling at me YOUR IPHONE IS INFECTED WITH (sic) VIRUS! I decided to humor it, and went ahead, and it said that I needed to use “this VPN that will show up after clicking the button below. You must use it at all times especially on public WiFi or else your iPhone will be infected and lose all of your credit cards and contacts and iTunes blah blah blah. And when I clicked on that button... this app was what it sent me to. Why on earth are they trying to hire super sketchy ads threatening you with a virus, and trying to lie and trick you into using Betternet... like that’s kinda... possibly illegal and all... or at the very least it really made me lose what respect I had for the devs. Really you are going to lie and cheat people into downloading your app, convince them that without it they are in physical/financial danger, that’s practically blackmail. DOWNLOAD THIS APP OR ELSE YOU WILL GET VIRUS!!! Is not usually what you hear from tech companies, at least the not-morally-bankrupt ones.