Bonza Planet

Love this game and also the original .. Best word/puzzle game! Tried a lot of others but these are the BEST! Five stars for sure. You fixed the video black out on Bonza. Now fix it here too.. sure spoils the game when it blacks out the scree because of a bad video!............why does the screen go blank after video plays and can’t get back to game maybe until the next day?????? FIX IT!

Customer service is nonexistent and abysmal. I have messaged I’m app AT LEAST 4 times with no response. I gave up a month ago. Why was I messaging? Because I love game so much I wanted to play more. There is a themed travel pack I am trying to purchase but every time I try it just buffers and buffers until I have to force quit the app. There is simply no excuse for not hearing back. I am at home on WiFi when attempting to purchase so it isn’t an internet speed issue. I even did a speed test. I download showcase packs every week with no problems. When you message through app it takes you to Safari where you are emailing so they could email a response or respond in app. I have also messaged through the regular Bonza app offering feedback on technical issues and ever heard back. This has not always been the case, however. When app was first introduced I messaged with no issues...just praise and gratitude and they contacted me then. I am extremely disappointed. This is my favorite word game but if you ha e a great game and poor customer service, you will never be more than average.

I love these puzzles and the unexpected workout they offer the brain. I don’t understand why they created a second game that is virtually the same game as the original Bonza. Bonza Planet is barely different. It just throws in a few picture puzzles here and there – a photo instead of a crossword puzzle has been cut into pieces and needs reassembling – or gives a crossword clue in the form of a photo. It’s the same game. I think the Bonzo word puzzles are the best. Once assembled, you think they really shouldn’t have been difficult (none of the words used are difficult) but somehow they turn out to be a real challenge for the brain. And they are a lot of fun!

I do have one issue with Bonza Planet (and Bonza): the lack of variation in the Daily Shuffle. I play it every day, and I always choose the option to watch an ad to play another Daily Shuffle. But I have seen very similar puzzles more than once, such as Dog Breeds (or something like it), Flowers (again, similar ones), European Capitals, and so on. I have, once or twice, played the exact same Daily Shuffle puzzle on separate occasions. I myself have created 2 puzzles, and my son created one, and I have never seen any of them. My suggestion is to make the Daily Shuffles more varied.

Been playing for several months, daily puzzles are good, if you get stuck there is a video ad that will give you a clue for free. Only problem is that this past update made it hard for me to close the app or switch apps by swiping (using the iPhone X). They made it very hard to swipe, which I dislike. Not sure why they made it so hard but it is annoying if you like to swipe left or right to quickly switch apps. But the gameplay is decent.