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Mercari: Buying & Selling App

(1 679 252)
Price
Free
Category
Shopping & Lifestyle
Last Update
Mar 28, 2024
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Store Performance Index

64%

Store Performance Index shows overall performance of your app on app stores. It is based on combined ASO & reviews metrics.

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Ratings & Reviews performance for Mercari: Buying & Selling App

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,
total

1 679 252

Avg rating,
total

⭐4.9

Description

3750 chars

MEET MERCARI: Your 5-STAR* resale app. With ZERO listing fees and 1000s of new and used items dropping daily, millions are shopping and selling on the Mercari marketplace. List in seconds, make $$$ and fund your next find. From clothing to collectibles, vintage Valentino to new Nintendo, find deals at up to 70% off retail. And resell what you no longer need! *4.9 rating on the App Store as of 2/26/24. SHOP MERCARI TO SAVE MONEY, GET AMAZING DEALS AND DISCOVER UNIQUE & VINTAGE ITEMS! MERCARI FEATURES ONLINE SHOPPING FOR LESS - Thrift clothes, collectibles, antiques, unique handmade items, one-of-a-kind treasures, pre-loved pieces and more - Shop new, like-new, used and sale items - Discover hidden finds you can’t shop at retail – from antiques to one-of-a-kind treasures - 1000s of listings drop daily. From pre-loved pieces to unique handmade items – discover endless possibilities to geek out on what you love. THRIFT A HAUL OF GREAT BRANDS Shop clothing, sneakers, and more from top brands including: - Lululemon, Athleta and Vuori athletic apparel - Nike, Adidas and Jordan sneakers - Apple, Sony and Microsoft devices FIND FAVORITES FROM NICHE BRANDS - Little Sleepies and Posh Peanut jammies - Tamashii Nations, Funko and Sonny Angel figurines - Loungefly backpacks and Hello Kitty toys COLLECTIBLES FOR EVERY FAN - Pokémon and Magic the Gathering trading card games - Topps and Upper Deck sports cards - BTS and ATEEZ photo cards FLEXIBLE PRICING - Shop within your budget. Make offers to negotiate pricing for your favorite finds - Bundle items to ship in one package and save on shipping AUTHENTICATED LUXURY SHOPPING - Shopping for authenticated luxury goods? Buy designer handbags, shoes and jewelry from brands like Coach, Marc Jacobs and Dior - Shop the real deal. Items with a diamond badge are authenticated by independent experts, and every purchase is protected ONLINE SHOPPING TOOLS THAT WORK FOR YOU - Pay your way with Venmo, PayPal, credit card, split your payments or use your Mercari balance – it’s up to you - Shop securely when you chat with sellers, view ratings and reviews, and get buyer protection - Get your item as described or your money back with free return shipping. LIST AND SELL ON MERCARI TO EARN MONEY AND DECLUTTER - Listing is FREE, quick and easy! List in seconds – sell collectibles, once-loved clothing, vintage items, electronics, trading cards, makeup and antiques - Get your stuff seen and sold fast with millions of shoppers and tools like Promote and Offer to Likers - Declutter and make money instead of donating or giving away items - Get paid quickly with Instant Pay or direct deposit. You can also use your Mercari balance to fund your next find - Sell securely with ratings, reviews and seller protection ENJOY NATIONWIDE SHIPPING & DELIVERY - Use Mercari Prepaid Labels to easily price and print either seller or buyer paid shipping labels, track your shipments and get up to $200 shipping protection and free return shipping - Get standard and economy prepaid labels with UPS, FedEx and USPS including Media Mail and first class envelopes, or ship on your own - Sellers are asked to ship sold items within 3 business days - With Mercari Local, you can easily buy and sell large, heavy or bulky items without ever leaving your home using pickup and delivery by Uber MERCARI IS THE COMMUNITY MARKETPLACE THAT WORKS FOR YOU - Whether you're shopping for a unique find or clearing out space for some extra money, you can buy and sell in the app, all from home - Shop and list one-of-a-kind treasures on the marketplace that makes shopping and selling simple and easy DOWNLOAD TODAY AND FIND OUT WHAT MAKES MERCARI THE EASY WAY TO THRIFT! Available in the US for anyone 18+

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 Why to reply to reviews?

User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

leilani333
May 23, 2019

I had a rough start with them since they cancel my first purchase, which actually was a gift, due to verification of my identity. I get it privacy and safety is the most important thing in these kind of sites, but that is something they should be do at the beginning when they grant you access to the site, at least they should not let you buy or sell without verifying everything. When I bought the product obviously my money got deducted from my account and after I complained the money did not go back to my card but after 14 straight days. Their customer service really need to improve because they did not showed any empathy whatsoever at the moment of the issue but afterwards when I was decided to erase the app for good, to be honest I was just waiting for my money to get back to my account and then I was determined to delete the app, but because it took too long I received a discount in the next purchase which in fact came convenient recently, when I was actually searching for something that I was not able to find anywhere else but I found it here so I said why not?. Like I said it was a roughly start but I thing it improved and I am giving it a chance. Just please do the identification or whatever security steps you need to BEFORE any money gets deducted or so, also the seller I don’t even know what she thought about me after being in communication and suddenly the transaction was cancel. Whatever just think things through.

May savvin
Oct 20, 2017

It’s a great app overall. If you are looking for an easy way to sell your unwanted items, then this app is for you. You take a picture of the item, post it with the right description, weigh your item and estimate shipping (shipping in this app is sooo much cheaper than shipping it yourself) and they do all the work! I usually sell my items within a week. They charge 10% but its totally worth it. What I like the most about this app is that they protect the buyer and seller. When someone buys your item, they pay upfront. Then once you ship the item and they receive and expect it, they rate you. You then rate them back and get paid. The only thing I don't like is that you don’t receive funds right away. They only deposit the balance once a week (usually after the following monday) so you have to make sure to request a deposit by the Sunday before. Things I would like for them to change when you message buyer/seller, is to add emojis and pictures. They overprotect sometimes and will shut down your message if it contains any words like (“free”, “trade” or personal information like email or phone number. etc.) so There’s no real way to be able to share in a picture a damage or item missing in the messenger portion. However if you do have a damage you can file a claim and they usually take a couple days to contact you back. No funds are release during that time. Anyway overall great app, I’m at almost 100 sales with 100 5 stars 🤗💕

CKLJ4
Jul 21, 2019

I have done a TON of business through Mercari. Both buying and selling. Most transactions go smooth, but I have had a couple of issues. Any time I have ever had a problem, I reach out and I have been helped. This last situation deserved a 5 star review. I purchased a shirt from a seller, she waited past the three days to ship it. I asked for a refund on the 4th day and she clicked that she had shipped it. The tracking info never updated and by the 8th day after I purchased, it showed that it had been delivered. I checked and it was apparently picked up in Colorado where the seller lived. Mercari ended up refunding me my money, but the seller said they had shipped. A few days later, I received the shirt in the mail. I checked tracking and it still said it was delivered in Colorado, nothing further than that. I reached out to the seller to let her know that I got it, and Mercari. I wanted to make sure she was paid but didn’t know how to go about it since the item had been deactivated. Mercari thanked me for my honesty and ended up paying for the shirt and told me to keep it or do what I wanted, and also gave me a 5% coupon for my next purchase. I understand things happen, not every transaction will be the same. Some people won’t be happy with the way that things are dealt with...but I have always had great customer service with this app. Easy to sell, easy to buy..I will stay loyal to them because I think they’re great!! Thanks Mercari!

puter0524
Sep 29, 2018

I have been using mercari for years now and I have always enjoyed buying and selling. My only recommendations to make the app itself better and more appealing are when it comes to “my likes” I wish there was a way we it could be sorted and for it to be categorized into their respective selections, such as if I am looking for a particular phone I liked I shouldn’t be scrolling for minutes at a time to find it, it would make it much easier to have a menu there that’s includes choices like women’s clothing, electronics etc. so I can find it much easier, and now for the second recommendation, for some reason if I happen to scroll on my likes and click on something like a pair of shoes and I exit out of that window and back to my likes, it reverts back to the very top!!!!! It’s the same way with my inbox/buying messages!! I can be scrolling down for about a minute, click on something on either my likes or messages exit out of that particular page and go back and I would still end up at the very top! It is frustrating!!! For some reason though this problem does not exist when I am searching for something on browsing page, if I click on an item then exit out of that items page back to the browsing it still keeps me in that same browsing place as opposed to making me start looking from the very top again like I do in “My Likes” and the messaging portion. Please fix this soon!!!!! It is very irritating! Other than that this app is great :)

StaceyAnn78
Aug 22, 2019

I joined Mercari several months ago and have done some buying and selling. I have only good things to say. Even when a seller didn’t respond to a purchase I made on his site, Mercari backed up its guarantee. That’s why this a great way to shop, if you like doing shopping online! You can do it without the worry of the what if, because you know Mercari has a guarantee and your money is protected if a seller backs out or if the product is what it was described as or if your unhappy with it in some way. The items I’ve bought have all been exactly what was advertised, I look for sellers who have good reviews. Another great feature Mercari offers, so that you can feel rest assured with what your getting. Other sellers I’ve bought from have made up for the one who didn’t respond. All very nice, people take pride in their reviews so its motivation to shop quickly in the 3 business days Mercari allows. And to package nicely ...Mercari set great standards to achieve. I feel they have thought of most everything. As a seller, they make that easy and provide the shipping labels and clear instructions to help get the best review for yourself as a seller and a happy buyer! They take a fair percentage for the sale. They also have a great team to answer clearly any questions I’ve had about how to use the site. The site is easy to use. So much you can find on here! Glad I found it. Happy Customer here!!

CSR Racing 2

About Mercari: Buying & Selling App

Developed by Mercari, Inc..

Mercari: Buying & Selling App is ranking in   Shopping & Lifestyle

Last update was at Mar 28, 2024and the current version is 8.1.0.

To see all other keys and revenue click here 896130944

Mercari: Buying & Selling App have a 1 679 252a user reviews.

Mercari: Buying & Selling App was released in the App Store. It is developed by Mercari, Inc., who have also released the following apps.

Mercari: Buying & Selling App has 1 679 252 user reviews.​

Mercari: Buying & Selling App has an average rating of 4.9. ​The latest version of Mercari: Buying & Selling App 8.1.0​ ​​was ​released on Mar 28, 2024​.

You can download Mercari: Buying & Selling App ​here

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