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UHC StudentResources

(28)
Price
Free
Category
Health & Fitness & Finance
Last Update
May 26, 2021
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Store Performance Index

64%

Store Performance Index shows overall performance of your app on app stores. It is based on combined ASO & reviews metrics.

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Ratings & Reviews performance for UHC StudentResources

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,
total

28

Avg rating,
total

⭐1.5

Description

1199 chars

With the StudentResources mobile app, college students that have either enrolled in the Student Healthcare Plan through their college or online at www.uhcsr.com can access their ID card image, explore care options, search for a Provider and view claims. **This app is only accessible if you are enrolled in a StudentResources health plan. If you’ve enrolled in a UnitedHealthcare plan through your employer, please search for the Health4Me app. Features: β€’ Create My Account – Create your online account directly from your smartphone. β€’ ID Cards – View your ID card, fax or email your ID card directly to your provider or save a copy to your device for quick access later. Covered dependents are also included. β€’ Provider Search – Search for In-Network participating Healthcare or Mental Health providers; quickly call the office or facility and view their location on a map. β€’ Find My Claims – View claims received within the past 120 days for both the primary insured and covered dependents. β€’ Care Options – Review the care options available to you, based on your policy benefits; easily reach out and get the support you need. β€’ Customer Service – Easy access to email or call Customer Service

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 Why to reply to reviews?

User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

Surnameahhh
May 28, 2020

You can’t open any of your explanation of benefits. It just glitches out.

Mike Farcasin
Sep 02, 2014

It's stupid that I have to login to see my healthcare ID card, the one thing I want this app for. The authentication is Hellish! I was on the phone with a nurse who needed my card info. I said ok, opened the app, HAD TO LOGIN. Failed over and over because I couldn't remember my password and had to HANG UP ON THE NURSE so she could get back to work with a promise I'd call her back. I reset my password, then found out that UHC sends a new password in the clear by email (bad security!). Then logged in but had to reset my password before I could continue, only to find out the password I had entered before was correct (because of the stupid "can't be the same as your previous password") but didn't work because who knows why? When I entered a new password I got "old password doesn't match our records." BS. It's the one you just sent me. Tried again with the same result, then gave up. Nurse called me back and said she got my info by jumping through a few hoops - she got it faster than I could! I will never use this app again.

Kalich7
Sep 09, 2016

I was invited to download this app to access my ID card. It's frustrating enough to have to reapply for the student insurance twice a year and wait for weeks to get a legit ID card sent, now throughly UHC's new "go green" policy I can either print my ID card on regular, flimsy paper or use this poor excuse for an app. It barely has any options and keeps taking time to load then kicking me back to the last page. I'd also like to know why there's a "go green" effort yet any coverage appeals must be printed out and mailed to corporate headquarters. Oh yeah, that means there's no electronic paper trail and they can ignore appeal. Another corporation looking out first, foremost, and only for their bottom line and not the well being of their paying customers.

Please fix the output!
May 29, 2019

This app is awful. I would give zero stars if I could. Always crashing when trying to log in to find some health support. And if you are lucky enough to open it, good luck finding a member covered by your student insurance. Map take forever to load and surprisingly, there isn’t an easy search platform for specific info - you need to scroll down the whole thing if you want an X-ray clinic, for example!! It’s a joke the way they treat health insurance for students. Starting with the app.

Lou.who
Mar 06, 2017

Today I am at the doctor's office and it will not let me sign into the app. I tried over 50 times (not exaggerating). It wouldn't load or even say that I had put in the wrong password, or that there was an error. Hours later it still will not let me in. I used the app a week ago to request a physical card and had issues logging on (it took a few tries of me typing in the exact same password). Not like today though.

CSR Racing 2

About UHC StudentResources

Developed by United HealthCare Services, Inc..

UHC StudentResources is ranking in   Health & Fitness & Finance

Last update was at May 26, 2021and the current version is 5.5.

To see all other keys and revenue click here 740854874

UHC StudentResources have a 28a user reviews.

UHC StudentResources was released in the App Store. It is developed by United HealthCare Services, Inc., who have also released the following apps.

UHC StudentResources has 28 user reviews.​

UHC StudentResources has an average rating of 1.5. ​The latest version of UHC StudentResources 5.5​ ​​was ​released on May 26, 2021​.

You can download UHC StudentResources ​here

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