Store Performance Index shows overall performance of your app on app stores. It is based on combined ASO & reviews metrics.
With the StudentResources mobile app, college students that have either enrolled in the Student Healthcare Plan through their college or online at www.uhcsr.com can access their ID card image, explore care options, search for a Provider and view claims.<br>**This app is only accessible if you are enrolled in a StudentResources health plan. If you’ve enrolled in a UnitedHealthcare plan through your employer, please search for the Health4Me app.<br>Features:<br>• Create My Account – Create your online account directly from your smartphone.<br>• ID Cards – View your ID card, fax or email your ID card directly to your provider or save a copy to your device for quick access later. Covered dependents are also included.<br>• Provider Search – Search for In-Network participating Healthcare or Mental Health providers; quickly call the office or facility and view their location on a map.<br>• Find My Claims – View claims received within the past 120 days for both the primary insured and covered dependents.<br>• Care Options – Review the care options available to you, based on your policy benefits; easily reach out and get the support you need.<br>• Customer Service – Easy access to email or call Customer Service
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.
It's stupid that I have to login to see my healthcare ID card, the one thing I want this app for. The authentication is Hellish! I was on the phone with a nurse who needed my card info. I said ok, opened the app, HAD TO LOGIN. Failed over and over because I couldn't remember my password and had to HANG UP ON THE NURSE so she could get back to work with a promise I'd call her back. I reset my password, then found out that UHC sends a new password in the clear by email (bad security!). Then logged in but had to reset my password before I could continue, only to find out the password I had entered before was correct (because of the stupid "can't be the same as your previous password") but didn't work because who knows why? When I entered a new password I got "old password doesn't match our records." BS. It's the one you just sent me. Tried again with the same result, then gave up. Nurse called me back and said she got my info by jumping through a few hoops - she got it faster than I could! I will never use this app again.
I was invited to download this app to access my ID card. It's frustrating enough to have to reapply for the student insurance twice a year and wait for weeks to get a legit ID card sent, now throughly UHC's new "go green" policy I can either print my ID card on regular, flimsy paper or use this poor excuse for an app. It barely has any options and keeps taking time to load then kicking me back to the last page. I'd also like to know why there's a "go green" effort yet any coverage appeals must be printed out and mailed to corporate headquarters. Oh yeah, that means there's no electronic paper trail and they can ignore appeal. Another corporation looking out first, foremost, and only for their bottom line and not the well being of their paying customers.
This app is awful. I would give zero stars if I could. Always crashing when trying to log in to find some health support. And if you are lucky enough to open it, good luck finding a member covered by your student insurance. Map take forever to load and surprisingly, there isn’t an easy search platform for specific info - you need to scroll down the whole thing if you want an X-ray clinic, for example!! It’s a joke the way they treat health insurance for students. Starting with the app.
Today I am at the doctor's office and it will not let me sign into the app. I tried over 50 times (not exaggerating). It wouldn't load or even say that I had put in the wrong password, or that there was an error. Hours later it still will not let me in. I used the app a week ago to request a physical card and had issues logging on (it took a few tries of me typing in the exact same password). Not like today though.
I never write reviews, but... I cannot stress enough how useless this app is. It freezes with the simplest tasks. Dont't put any hopes on this app because you will be disappointed. I am so angry at how useless this app is. The company hasn't changed anything in the past couple of years judging from the continuous terrible ratings it keeps receiving. Save time and use their clunky almost-obsolete website. At least they sorta works.
Developed by United HealthCare Services, Inc..
UHC StudentResources is ranking in Health & Fitness & Finance
Last update was at Dec 16, 2019and the current version is 5.1.
To see all other keys and revenue click here 740854874
UHC StudentResources have a 3a user reviews.
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