Xbox

I really really like smartglass. It's interconnected with Microsoft products and for the most part works pretty well. On the other hand, there are definitely some issues. Data on the console and data on the game are not always synced. You may have deleted a msg on console but that same msg may appear unread on the app. The remote function is iffy at best. Sometimes it will connect and sometimes it tells you to turn features on in the settings of your console. Not only that, the setting feature that it directs you to does not exist. Well it exist, but it is not setup to change device settings. And yes I am on the same network, in case you were asking yourself that question. The app also crashes ALOT. Leaving the app running in the background of my iPhone 6+ is a sure way to an app crash around the second or third reopen without clearing running apps. Regardless of these minor hiccups in functionality and usability, the Xbox app is likely my top 3 favorite apps. It's fast. It's responsive. It's involved. Furthermore, does exactly what I want it to do and that is to connect with online friends, family and game community. The bugs, to say the least, are neck and neck to tie last place on a long list of "Things that give me a headache each day." I'm sure an entry level software engineer could fix the lows with some testing. Later. And give me a job lol😐😬

I love using this app when i am away from home to view clips, read and respond to messages but there is one thing i believe would be an amazing addition to the app. We all know the xbox one was designed to be the ultimate home console for both games an media, but how about security? I know the xbox ones kinnect was discontinued however it could regain some popularity with the ability to view what the kinnect sees when you are away from home. I just recently adopted a puppy and currently am looking into security cameras for the house so i can check up on my boy when im away from home. It would be an amazing feature to be able to open the app and see whats going on in my livingroom. I doubt this idea would be implemented however if it was, i believe a lot of people will want to get their hands on the kinnect again. Aside from my suggestion, i love the app and if this idea is considered and applied, i would change my rating from 4 stars to 5.

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The Xbox app is amazing the first time you see it. You can access you account on the go and do so many things. However, the app’s downfalls become apparent very soon. First of all, you need a wifi connection to access the app, it will not work with cellular data. So, the whole aspect of xbox on the go is completely thrown out of the window. Secondly, you’ll be very luck if you can actually use the app. For at least one week out of the month the app just doesn’t work. You try to launch it, but you are met with either a blank green screen or a n infinite loading wheel. I’ve tried restarting, redownloading, and even costumer support, but nothing can fix it. Over time it will just fix itself and one day you’ll try to launch the app and it will just work for no reason just as suddenly as it stopped working. My final issue it the built in keyboard. Xbox has a wonderful system that detects the keyboard on your xbox and allows you to type on your phone. This is great for multiplayer games with a chat system. However, like the app itself this feature is very spotty. Sometimes the keyboard on the app will just stop popping up and it won’t ever pop up for the next week to month. Then it will just magically fix itself again. There are also tons of little bugs that litter that app that at sometimes, makes the app completely unusable. The Xbox app definitely doesn’t deserver the 4.7 out of 5 that it currently has.

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There is a bug with the Xbox Phone App after the most recent update that was rolled out. While talking in party chat on the Xbox Phone App the sound will randomly cut out on one or more people in the party with you. You can still see that those people are talking, you just can’t hear them, and I have also confirmed that those people can hear you even though you can not hear them. It is not an internet issue as it happens to me whether I am on the wifi or (disconnecting from wifi and) using my phone data. Tried uninstalling and reinstalling, still did not fix my problem. Own a brand new iphone 11 I got for christmas and using the headphones that came with, so it isn’t that my phone/headphones are super old or anything. This was not a problem until the most recent update for the app a few weeks ago. This is as inconvenient as it gets for someone who relies on the xbox phone app to talk with friends in party chat while we play, and is so frustrating that i have almost had to stop playing xbox entirelt. To add to my frustrations i am running out of time to play EA access and Gamepass free trials with my friends because of this, and i know xbox is going to give me zero compensation for this. Strongly considering selling my xbox because of this situation if it doesnt get fixed SOON.

You can always see who’s online from your friends list, and what they’re playing. Messaging works well too. However; the ONE THING the app is absolutely advantageous over a controller for accessing your console with - does not work consistently. The on screen keyboard, lets you type quickly on your phone - much faster than using a controller. When it works, this feature is extremely convenient, letting you input text to your Xbox or games in time spans you never could without the app. But good freakn’ luck getting the keyboard on the app to come up when you have an on-screen keyboard on your console. It’ll work sometimes, and other times you can pull up the keyboard on your Xbox again and again and again - to have the app do nothing. Which, needless to say - is very frustrating. To have such a convenient feature work intermittently and be completely unusable at other times is maddening. If that singular function worked reliably, I would say this is a magnificent app. But right now; it just doesn’t.