Joss & Main: Furniture & Decor

I am so impressed with Joss & Main. Not only do they have great prices and selection of items but they truly care about their customers satisfaction. I ordered 2 end tables a few months ago. When I received them, one of the tables was unsteady and had a flawed appearance on the door front. I called to see about returning and cost of delivery. Without any hesitation the representative said they would take care of it by replacing both items free of charge and per the contract with the manufacturer, I could keep the tables and either use them in another room or donate them. I’ve never had such excellent service and because of that I will continue to order from joss and main knowing that my satisfaction is their priority. Thank you Joss and Main! I just ordered my bedside tables from you. I’m sure I will love them. I appreciate your respect for the customer. In a world full of choices for retail items, you’ve set the bar high in your quality of product and service.

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Why is it that the two web sites pull automatically from one to the other but only recognize the higher price for the advertised item? I go to Joss & Main add 2 different items to my cart. Then get out of that app and join Wayfair. I add an item and the system changes one of the items prices to something JUST CRAZY! At that moment I hadn’t noticed the change but while we were in route to our vehicle I noticed the total was way over what it should have been! That’s when I see the price on the furniture had increased by $40. I go back in and see the price difference is on the tv stand. It is being offered at 2 different prices! I canceled the entire order. I think it is canceled, the system is also doing something crazy. I ordered a quantity of 4 for 1 item and when the cancellation went through it only canceled 1 item instead of cancelling the line item qty 4. This system could definitely use som updating or fine tuning! This has been an unnecessary experience for all involved.i have reordered these items now I wish I would have waited until the credit was applied. Just a frustrating shopping event with WayFair All together!

I have purchased a sofa, two armchairs, a large carpet, a console table and an end table from this app. I absolutely love their selections. They are sophisticated and classy stuff for my formal living room as well as rustic looking stuff for my family room. Even the stuff on sale seems like very good quality stuff. Hats off to the Joss and Main buyers. I love the app!! Must saying ordering via the app and on phone is a breeze. Also I was very pleased with their delivery for the large furniture like my sectional. They sent me reminders before they delivered and also came me a call 30 mins before they arrived. Loved the experience!!!

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Ok, so the variety, quality and price of items available through Joss & Main is terrific. BUT their technology is a little lacking. For example, I purchased black velvet pillow but the App and email and website showed a picture of yellow pillows and the order details did not specify the color. So I had to call Customer Service to find out why they swapped my black pillows for yellow. Cuts service person said she could see I definitely ordered black pillows and that’s what they’ll ship, but it just show incorrectly in App and online. Then when I tried to review recent purchases, he App is only showing a duvet that has yet to be delivered. So it’s a little glitchy. Just pay attention to what you purchase and you’ll be ok. But don’t expect super great technology. They’re just not there yet.

OMG! Their website/app is just crazy awesome! I’m big into furniture, and they kept showing up on my Facebook feed. Been obsessively looking for living room furniture and art, and they have a PLETHORA of things! It’s endless! Took me forever, but I finally ordered 7 items because 1) I’m crazy, and 2) I want a beautiful and luxurious home. Their prices are fantastic. My advice: look through the reviews, as they do help out and give good perspectives. J&M is awesome, and I’m looking forward to my order arriving next week. I applied for their credit card and was approved in seconds. I went with the 12 months no interest option.