PayPal Here - Point of Sale

I’ve been using this app for about 3 1/2 years. Everything has been going great. I have only had one issue with them holding money. I was at an event and apparently the service in that area was very bad. A lot of my credit card transactions would not swipe so I had to key them in manually. I didn’t know that if you keyed in a certain amount of transactions manually that they would put those transactions on hold. I had to wait about 2 weeks to get the money released. That was my only issue with waiting so long for the money to be released but apparently they were saying it was some type of fraud protection and they had to verify that the transactions were legit. It finally went through and I have not had any other problems since then except for having to get a new card reader. My money is available immediately and the fees are a little cheaper then some of the other apps! I’m staying here until something better comes along.

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The card readers are horrible at best. Bluetooth connectivity is impossible to work with, constantly can’t find the reader, disconnects or freezes- sometimes in the middle of processing a card. Then you have to force close the app, resign in, attempt to look at transaction history (most of the time that won’t pull up) to see if the transaction went through and then start all over again. An absolute must is to bring back a reader that connects to the phone via the jack that accepts chips. There would be so many fewer issues if they got rid of the Bluetooth nonsense. The app itself is set up nicely, would like to see a better breakdown of sales (when you have different sizes it only shows the main item sales not a breakdown of sales by size) customer service is ok when you finally get ahold of them but expect to sit on hold for awhile. Overall there is a lot to be desired and it’s hard to stay with a company when you have a line of customers because you can’t process a credit card. We are currently looking into other options for at the very least a backup because the readers and app are so unreliable. PLEASE MAKE A HEADPHONE JACK CONNECTED CHIP CARD READER!

I use PayPal Here to process card payments at craft markets. The app is simple to use and has all the options I need. I love being able to set up a list of items to punch in at checkout. Card processing is pretty straightforward, and the fee PayPal charges for each transaction is very reasonable. I also like being able to check my PayPal balance, review transaction history, and transfer money to my bank account through the app. The card reader itself works fine, as long as you use it right. Just make sure it’s turned on and connected BEFORE you start a transaction. Otherwise it may not read the card. If your phone has trouble connecting to the reader automatically, use the “connect to card reader” option, and it will find it immediately. The battery on the card reader is better than I had expected. It’s lasted through a few 8-hour markets. It also charges pretty quickly.

I’ve been using this app to accept cards for about five years for my business which is a service business. Only way I can accept cards on the road is with my phone and I always use the PayPal app. I’ve never had any issues with them holding money. When I charge my clients, my money is always in my account instantly. I have the PayPal card myself so I can use my money seconds after running a clients card. I did have a jack issue one time many years ago and PayPal security caught it immediately and shut my account down till I contacted them. All my info had been changed and their security team allowed me to change my password and then they reset all my info back to correct and it’s been smooth sailing ever since. Not a dime was taken from my account and I was super happy with PayPal’s performance. I recommend this app to anyone who is mobile and needs a way of accepting credit cards on the run.

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If you’re interested in partnering with a company that allows you to accept credit cards from your customers, then will make you wait and eternity before releasing your money, this is the company for you! I cant understand why anyone would want to use PayPal! So we went through all the set up and started accepting payment from customers on PayPal and what a nightmare! Thank God we only ran two or three customers cards through PayPal! They are holding funds on two of them for up to a month! When we told PayPal we did not want to wait that long and that we would like to refund the customers money, we were told from PayPal that unfortunately the returning funds would come out of our account as the customers funds were tied up in PayPals holding account! What a joke! Obviously at least one of PayPal’s gig’s is making money from interest of people’s (my customers) funds as long as possible, claiming they’re trying to verify transactions that have already been approved on my customers cards!!! I think this should be considered fraud! I would definitely stay away from this company and would not recommend them to anyone!