Starbucks China

Being a foreigner in China can be difficult and frustrating at times (and also wonderful) but navigating this app is just great. I can use gift cards, order ahead and even get delivery (over 80¥ is free). Plus if you get your Starbucks green or gold card you can use your rewards with this app also. If you are a foreigner and visiting or living in China, and like Starbucks this app is a must.

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The new arrangement is not a good deal at all, especially for gold card members. There is no reason to even try to become a gold card member they took the one benefit away and replaced with a lame attempt to seem like they are rewarding you. Instead of ten purchases for a free drink you have to get nine stars. A star is equal to spending fifty rmb. So you could buy a coffee and a croissant and still not earn one star. I had 53 stars. (That means I’ve spent too much money at Starbucks) and I had seven tear stars. Those are the stars that count to a free drink. Than my anniversary with them comes and the tear stars are zero! So any money spent to that free drink that is already not really that much of a deal anymore was just a waste. I know the 53 stars would be gone but it’s pretty cheap to also take the what’s already not that great of a reward away. To any new members it’s not even worth it to try to upgrade. You don’t get anything. Don’t spend more than you need to. It’s a waste of money. And maybe other smaller coffee shops will do better now. There is also no way to comment in the store or on the app. So I think they don’t care if you are satisfied or not. So different from the Starbucks of the past. Too bad.

This app is pretty great. It’s nice to be able to order coffee and some food items to wherever I am. The service is really fast, usually less than 20 minutes to my location. And the bonus coupons I get from ordering the deliver are great. I just wish they’d add the new Starbucks Now order ahead service to Shenzhen too, why wait?

While the app has some great info... it would be nice to be able to read it. Since I can only read English and Spanish and most of the announcements on the China app are in Chinese, I am unable to take advantage of what’s being advertised. There’s no option to change the info into another language.

Bought ¥132 with the app and the stats haven’t shown up. Went to the store to have the credit added to the account; they messed around with the receipt and my app, said it should be fixed in 24 hours. It’s been a week and still nothing. Other than this, the app is just fine.