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My Doctor Online (NCAL Only)

(58 209)
Price
Free
Category
Medical & Health & Fitness
Last Update
Mar 28, 2024
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Store Performance Index

64%

Store Performance Index shows overall performance of your app on app stores. It is based on combined ASO & reviews metrics.

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Ratings & Reviews performance for My Doctor Online (NCAL Only)

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,
total

58 209

Avg rating,
total

⭐4.9

Description

1005 chars

Manage care for you and your family in one convenient place. It’s simple and convenient to get personalized health reminders and information from your doctor. The My Doctor Online app is for Kaiser Permanente Northern California members. • Get the care that works best for common concerns, including E-visits for advice, prescriptions, and tests. • Get timely notifications about appointments, screenings, immunizations, surgeries and procedures, pregnancy, diabetes, and more. • See your doctor with a video visit. • Schedule and manage primary and specialty appointments for you and your family. • Refill prescriptions. • View test results and other information in your medical record. • Find doctors and medical office locations. To get started, download and launch the app. Sign-in with your kp.org user ID and password. A Northern California member without a kp.org user ID and password can register from the app – just tap “Sign-In Help.” Once you sign-in, enable app notifications.

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 Why to reply to reviews?

User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

Jesswolfe50
Sep 14, 2019

I’m finally frustrated with logging in. I keep track of a couple of Kaiser accounts. If I log in in Safari it gives me a choice from my keychain. Unfortunately the app handles logging in badly. I have to get to the keychain, type in “Kaiser” to get the logins to show up. I wish at least this worked the first time, even if it’s stupid. But no, it won’t fill in the password until I do this whole thing again. Really? You should be able to access the keychain in a better, smarter way, and only once. At least other apps can do this. If you are going to remember my user name, why not fill in the password the first time?

cassandrare
Feb 14, 2020

This app has potential to be a great mobile app to book appointments and manage my healthcare. I was excited about finally having an app for kaiser. I knocked two stars off because the app / kaiser website is always having “technical issues” and also, whenever I try to book an appointment, the app never tells me what time the appointments are. So, I can’t book appointments on the app since I can’t see what time the appointments are. Yes, I’ve deleted and re-downloaded the app. Yes, I’ve logged out and re-logged back in. And yes, my app is updated to the latest version. Upsetting!!

Marley125Mac
May 16, 2019

From direct experience, I am a strong advocate of Kaiser Permanente’s quality and services, except in one crucial area: online connective help. Kaiser is about as non-user friendly as you can get in this regard. Given its core location in the San Francisco Bay Area, why this is so at Kaiser is a mystery. For the patient, the system is difficult to use and not intuitive. Whatever may be Kaiser’s tech history, it is time to start over and creat a system of communications that works for people seeking medical care. I worry about Kaiser members who fail to figure out how to make the system work and place themselves in medical danger as a result. (Even with a Ph.D, I find it all way too cumbersome.)

Jae-qi
Feb 26, 2020

The layout of the app is fairly easy to navigate and I’ve been able to make appointments with no issues though it can take time to see the appointment times available. However I feel the choices are limited as to what you are making the appointment for. My main issue is the login. I’ve had to reset my password so many times and still get an error message! Twice it happened right after I changed the password! I never have this issue when logging in on a web browser. It’s finally come to a point where I stopped using the app entirely because I was so frustrated.

Doctor Pill
Sep 07, 2018

Kaiser is great as long as you go to the main Hospital, or to a clinic by appointment. I am also happy with the speed of seeing a general practitioner. However, their tech support and online services are DEAD ON ARRIVAL!! The worst part is that KAISER DOESN’T CARE that their patients struggle to connect with them. They send out gobs of surveys, but then must throw them in the trash, because NOTHING ever changes. This app is very frustrating to use, is not friendly to IPads or IPhones, and can be easily done without by simply using Kaiser’s main on-line web page. I don’t know what Kaiser does with all our health insurance money, but it sure isn’t spent on developing friendly software!

CSR Racing 2

About My Doctor Online (NCAL Only)

Developed by Kaiser Permanente.

My Doctor Online (NCAL Only) is ranking in   Medical & Health & Fitness

Last update was at Mar 28, 2024and the current version is 8.1.1.

To see all other keys and revenue click here 497468339

My Doctor Online (NCAL Only) have a 58 209a user reviews.

My Doctor Online (NCAL Only) was released in the App Store. It is developed by Kaiser Permanente, who have also released the following apps.

My Doctor Online (NCAL Only) has 58 209 user reviews.​

My Doctor Online (NCAL Only) has an average rating of 4.9. ​The latest version of My Doctor Online (NCAL Only) 8.1.1​ ​​was ​released on Mar 28, 2024​.

You can download My Doctor Online (NCAL Only) ​here

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