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CSR Racing 2

Kaiser Permanente Washington

Health & Fitness & Medical
Last Update
Mar 10, 2020
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Ratings & Reviews performance for Kaiser Permanente Washington

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,


Avg rating,



1567 chars

The Kaiser Permanente of Washington app makes it easier than ever to manage your health. Exclusively for Washington residents, the mobile app has easy-to-use, quick-access menus for getting care, refilling most prescriptions, scheduling appointments, and even checking wait times. Enhanced navigation organizes the information and features you need into convenient sections: <br>• Get Care — Find a doctor, schedule an appointment, contact a consulting nurse, chat with a clinician, or find Urgent Care and CareClinic locations. <br>• Medications — Refill or transfer most prescriptions, see a list of all your medications, view pharmacy wait times, or contact a Pharmacy representative. <br>• My Health — Review your health history, securely message your doctor’s office, review visit summaries, share your health record, and check most lab test results. <br>• My Plan — Pay your bill, quickly access your Kaiser Permanente Digital ID card, view Explanation of Benefits, Benefits Usage and Coverage Documents. <br>• Locations — See the Kaiser Permanente facilities nearest you, and check the wait times.<br> Sign into the app with your user ID and password. If you don’t have a user ID and password, visit to register for your sign in data. If you’re not a Kaiser Permanente member, visit to discover the many advantages available to members, including flexible and affordable health plans, electronic health records, the convenience of an integrated network, and industry-leading online tools that let you take control of your health.

 Why to reply to reviews?

User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

Dec 22, 2019

This app has me logging in almost every time I navigate to a new page. It's as if it might be a patchwork of apps badly patched together. I get new notifications for messages I have already read and deleted. The very worst part of Kaiser Permanente's computer system is that there is no way to completely delete a credit card from the system. I have 3 credit cards in the system that seem to be there permanently. No one seems to think it is an issue when I would prefer to have no cards saved. Two of the cards are obsolete because they were canceled due to the information on them having been stolen and used. I have called tech 3 times, talked to pharmacy--where they cannot "see" any saved credit cards, gone online--where I "see" no saved credit cards, but when I go to an appointment my cards are in their system. Frustrating and just plain not good.

Mar 01, 2020

You have to login to every individual tab every time you click on it. Messages will send or close before you have written out your message. You can’t schedule appointments for lots of specialists like the behavioral health team. It is impossible to login successfully the first time - it repeatedly gives you error messages until the app decides you have suffered enough for this session and finally lets you in. It alternates error messages to prevent you from logging in. Just a poorly constructed app. One should expect better from such an expensive healthcare company.

Jan 04, 2019

I love this app. Mostly I use it to: refill my prescriptions, check my lab results from my appointments or message my care team. I love the feature that shows you the wait times at the pharmacy and lab so I can plan when I go. Also appreciate the digital ID card. I haven’t had a chance to use the care chat but like that I can text message a doctor anytime through the app.

Oct 18, 2019

Kaiser keeps pretending they offer online services but they all seem to fail in the end. Schedule online? What a joke. Do messages? Clunky design, pain in the but to manage. This app can’t even get the sign in right. Everything is sooooo poorly designed you wonder if they even tested its functionality before launching it. Yikes, make time to use your desktop (even though in the end if you don’t pick up the phone and call the experience will be bad and dysfunctional and inauthentic. I’ve had enough, in switching health care providers next open enrollment).

Jul 05, 2019

Doesn’t work well on an iPhone running the latest iOS. Seriously? Couldn’t do simple things like navigate changing pages where there are multiple in a list. It just popped up the carrot and page number (at the bottom) together on some sort of floating tab that did nothing? No other options for getting to those other pages that I could tell. Closing and reopening didn’t help. Many other little fun glitches. At least I got my prescriptions reordered - I think...

CSR Racing 2

About Kaiser Permanente Washington

Developed by Kaiser Permanente.

Kaiser Permanente Washington is ranking in   Health & Fitness & Medical

Last update was at Mar 10, 2020and the current version is 3.7.2.

To see all other keys and revenue click here 445899971

Kaiser Permanente Washington have a 137a user reviews.

Kaiser Permanente Washington was released in the App Store. It is developed by Kaiser Permanente, who have also released the following apps.

Kaiser Permanente Washington has 137 user reviews.​

Kaiser Permanente Washington has an average rating of 2.8. ​The latest version of Kaiser Permanente Washington 3.7.2​ ​​was ​released on Mar 10, 2020​.

You can download Kaiser Permanente Washington ​here

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