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Xfinity Home

(11 504)
Price
Free
Category
Lifestyle
Last Update
Mar 28, 2024
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Store Performance Index

64%

Store Performance Index shows overall performance of your app on app stores. It is based on combined ASO & reviews metrics.

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Ratings & Reviews performance for Xfinity Home

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,
total

11 504

Avg rating,
total

⭐4.4

Description

1379 chars

The Xfinity Home app lets you stay connected to your home even when you’re on the go. Arm and disarm your system, create automated rules, access video to see when the kids get home, or turn on the lights and adjust the temperature before you walk through the door. It’s quick, easy and always available on your smartphone or tablet. FEATURES - Remote arm and disarm - Real-time text and email alerts when alarms are triggered and motion is detected* - Remote video monitoring* - Lighting and thermostat control* WORKS WITH XFINITY COMPATIBLE DEVICES* - Thermostats: Ecobee, Carrier Cor, Zen - Lighting: Philips Hue Lights, Lutron Caséta Wireless Light Switches and Dimmers, Sengled Element Touch Bulb, GE (Jasco) Wireless Light Switches and Dimmers, LIFX Lights - Locks: August Smart Locks, Kwikset SmartCode Door Locks REQUIREMENTS - Wi-Fi or 4G cellular internet connection - Xfinity Home service - Xfinity ID or Comcast.net email address and password (Need your Xfinity ID? Go to https://www.xfinity.com/support/internet/create-xfinity-username) *Purchase of additional hardware may be required. Disclaimer: Not available in all areas. Restrictions apply. Service and equipment sold separately. Services and features vary based on service package. Learn more about ‘Cal. Civ. Code §1798.135: Do Not Sell My Info’ options at www.xfinity.com/privacy/manage-preference

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 Why to reply to reviews?

User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

AllergyDoc
Mar 28, 2019

Update, later the same day: The problem resolved about 5 hours after writing my review. Hopefully it will remain solid. Keeping my rating at 4 stars, for the hassle. The app connects well with, and has stayed connected to, our Nest thermostat, but has trouble with our LiftMaster garage door opener. We were able to pair with LiftMaster immediately, it worked great for a few weeks, then stopped sending notifications when the door opened or closed. A chat and call (over an hour of my time) failed to resolve the issue. Then we started getting notifications again. After this last update the connection to the door opener failed. I signed out of the app, then back in and it was gone. Now I can’t add the LiftMaster at all. Can’t get past the Before You Begin screen. After tapping Agree, it just dumps me back. A chat with support got no results and was disconnected before I got a ticket #. My experience with Xfinity support is, they are friendly but don’t follow through. Works fairly well otherwise.

moon sunshi9
May 31, 2020

First of all I am not connected (I.e. employed by in any way at all, I’m strictly a customer of security as well as Comcast for the very first time ever). I’m so very pleased w the security system an all the options available. Every time I hv to call or I’ve accidentally set off false alarm, the persons I’ve spoken with are extremely helpful & friendly always! I’m constantly showing my family & friends the camera viewing & all the options available via video or a push notifications options available!! My husband & I hv had ADT on the several other properties we own & I am not happy in comparison to xfinity ! I apologize for not being happy with ADT & stating so (I dont know how many people outside of xfinities company this personal review/opinion will be exposed to this)??? I DO NOT want to offend ADT Company (I hv there system still at our other properties) or customer’s using ADT & stand by them 100%. I respect others choice/opinion; I’m just stating my feelings about xfinity in comparison & xfinity has my 100% satisfied customer & the outstanding system, service & friendly customer service! I truly feel safe like never before finally!! My sincere gratitude goes to XFINITY! God Speed

zfowler
May 12, 2019

No, I don’t work for Comcast. I’m just a 10+ year customer. Comcast has always provided excellent service for me and I’m a huge fan of all their services and applications. The Xfinity Home application does exactly what it’s supposed to do. The UX I great, and the development teams built a fast, pixel perfect, stable application. I do have a feature request: could you enable geofencing using the mobile application to automatically arm the system when I’m a certain distance away from my home? The technology is available, you guys just haven’t implemented it yet (at least with my setup). Arlo cameras and base unit do a great job of this. With Arlo, I can set the cameras to arm using a user defined distance from my home. When I pass the geofence, the cameras arm and start recording and alert me to motions detected. Having this feature would provide so much value to your customer base. It would keep users from having to manually arm/disarm the system and would increase security from forgetting to arm the system when away. It would really increase customer satisfaction and would put Xfinity far ahead of other competitors. Keep up the good work!

i don't know nothing
Jul 15, 2018

Overall I never had any issues that couldn’t be corrected over the phone or with a tech coming to my home. We been very happy with our service. Today, we had a new upgraded router fir our WiFi installed as the old one nearly 3 years of age was dropping our WiFi off the net. This happened about 3 times in about 30 days time. Called. They got us back on line every time. But it was apparent we needed to upgrade our router. So one cane out within 48 hours to switch out our older router for new improved one. I know and read lots of complaints about Xfinity but I think some customers are spoiling for a “ fight”. I treat the customer service agents like humans trying to do their job. I have yet to receive poor service or felt like I needed to switch to yet another provider. We are pretty happy with our service and all the techs we have had to problem solve and fix any issues. Thank you.

Eva Redmill
Apr 25, 2019

Like their Cable. Internet won’t work on the patio in a 1300 square foot condo. The past two months my bill has gone up $50 which was never supposed to go up with the bundle I have. You can call and they’ll argue with you that they can’t do anything. When you get another service they’ll start calling you to come back for a much more reasonable price than the company you went to. After a while, the new service does the ole bait and switch too. Haven’t had the time or energy to argue with them or listen to their BS this month. Thinking about streamlining with the dish, or getting rid of it! I only watch a few things anyway. I will say that my bill was correct for a pretty long time this time. I’ll miss the home security but you can get that elsewhere too. I will also say that as bad as it is, they don’t lie near as much as AT&T phone service. That’s a real nightmare! It would be laughable if it weren’t so sad. How do people actually work at these jobs? Not spending any more countless hours on the phone with either company. Life’s short!

CSR Racing 2

About Xfinity Home

Developed by Comcast.

Xfinity Home is ranking in   Lifestyle

Last update was at Mar 28, 2024and the current version is 12.4.0.

To see all other keys and revenue click here 418965252

Xfinity Home have a 11 504a user reviews.

Xfinity Home was released in the App Store. It is developed by Comcast, who have also released the following apps.

Xfinity Home has 11 504 user reviews.​

Xfinity Home has an average rating of 4.4. ​The latest version of Xfinity Home 12.4.0​ ​​was ​released on Mar 28, 2024​.

You can download Xfinity Home ​here

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