The Raleigh News & Observer

We subscribe because we like to read the paper - on paper. We do not subscribe so the carrier may deliver when he/she wishes, forcing us to read the paper online. If we were regularly to read it online, we would not need the print edition. And in fact we are not really sure we need the print edition anymore anyway, since more and more print edition copy has already appeared online by the time we see it in print. Also what happened to your commitment to the communities you serve? Who in Raleigh cares to read extensively about Charlotte or even Durham? We subscribe to the Raleigh paper. Give us coverage of Raleigh - thorough coverage, including arts and culture in our city - and not just bus-&-truck shows and presentations by your remaining big advertisers. Service should be the name of your game.

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I have been patiently trying to work with the new News and Observer app to understand its features and controls, but have reached a point that it is almost not worth it. I like to read the full page format, but this is now so annoying. Specifically.. -a large advertising bar has significantly reduced readable space -ads on that bar change every 30 seconds causing a distraction to draw attention -every time the ad changes, the article text blurs to draw your attention to the ad and you must touchthe text to clear it -can’t highlight and print an article without going to a crop function which barely works. This online edition is very inexpensive, but I would rather pay more and get a workable newspaper. My wife has already given up in frustration. It is sad that the only Triangle newspaper is discarding the readers is has left due to very poor app design or more likely an extreme focus on on advertising revenues. Even the online single article format is so interspersed with large flashing advertising that is is not enjoyable to use. Wake up N& O!

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The previous version of this Ap was much better. I like reading the print version which fits my home delivery version. The new Ap distorts the page making it less readable, and it continually closes when I am in the middle of the paper requiring me to waste time scrolling back through the whole paper again. As much as I love the N&O and like to keep up when I travel, I am about to give up. Update: This Ap keeps going from bad worse. I am about to cancel my subscription altogether. I really regret feeling this way because I believe in the importance of being informed as an important responsibility of being a good citizen, and I believe the N&O has an important contribution to make. I just wish it were accessible without requiring so much wasted effort every time I try to open the Ap. (Other Aps, including ones requiring a subscription do not require a new sign in every time it they are opened).

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Terrible app. First of all, this is the original, web based app rolled out years ago, prior to the Olive Software version. So, this is more a weblink iPad widget for a Safari bookmark than an actual app. It was obsolete then, and ancient now. Page view is so clunky, the page is blurry and sits there 10 minutes trying to load. There is no dedicated page view. Loads slowly, text is blurry, there is no function to share stories on social media any more. Flash ads intrude on readability and take over the page, and freeze the app. McClatchy, not content with ruining newspapers, has now made reading the e-edition impossible. What are they trying to do, destroy newspapers completely? “ Old Reliable “ has become unreliable and this is perhaps the most ill conceived app ever made. Edit: Doesn’t load at all now. Needs ZERO stars. Will be cancelling my subscription.

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Not sure why I haven't cancelled subscription, as I've not been able to read the News & Observer since new app/desktop version began in October 2019. Pages load slowly or not at all, and if page does load it's blurry. Desktop version has left side 1/4 of the page used as advertising, so font is too tiny to read. To read an article, if it loads, you must click & hold to move the article up, down, left, & right to read. I've tried going to their links for Local News or Living and find dated articles from a few days to a few MONTHS old. Also as far as the notation the "bugs were fixed", the fix changed nothing. I've not received responses to my email contacts, even when I include the capitalized the phrase,"PLEASE PLEASE PLEASE RESPOND. Cancelling my subscription now.