Walmart: Shopping & Savings

I have been using savings catcher for a year now, been working to catch Walmart NOT giving me deals that I know other stores offer. Nope! Walmart ALWAYS give me those deals, they never ever miss! One time I thought they did but I found out I was wrong. The other store had gone up on their price and it was I that was not aware... If you shop at Walmart you’d better download the Walmart app, use savings catcher, and stop playing around! I’ve already saved $65 so far without even trying, just buying my same ordinary groceries that I normally buy, not doing ANYTHING different. I don’t have time for coupons and price checking and stuff. Wayyy too busy for that! So, after I check out I get into my car, open the app real quick, scan my receipt real quick, then go home. Two days later I check the app and see the savings building up. Just that easy! Once I get to $100 I’ll redeem it for something. And it’s fun, the kids love watching it build up, too!.. You all better get this little extra money, we all deserve a break so why not? 😉

Loved this app and Walmart. But a couple of the main things I liked have actually changed for the worse. First is the savings catcher. I’ve been using it for years. Matches the sale prices at other stores and puts them on a digital Walmart card for you. You used to be able to scan your receipt. But now they will only do it if you used Walmart pay and paid through the app. And Walmart pay has its own issues. First it’s slow and customers behind me in line tend to think I’m just playing on my phone. Even some of the cashiers don’t seem to understand. And sometimes I want cash back which doesn’t seem to be an option on Walmart pay. Next is their 2 day shipping. Things used to show up in the promised 2 days. But the last two things I’ve ordered have taken 4 days on one and 2 weeks on another. They are only counting actual transit time. NOT processing time! It’s not 2 day until Fed Ex actually receives it from Walmart. And both my items were sold shipped by Walmart. And both said 2 day shipping. And both promised a delivery date in 2 days before I hit the pay button. Then magically the date changes to four days or beyond. Keep that in mind for gifts. If it’s gonna take a week or so that’s fine. Just be upfront about it.

I read an article that said that the Walmart Corporation planned to discontinue Pay-and-Go at Walmart but not at Sam’s Club. That was the first that I’d heard that Walmart has Pay-and-Go so I decided to try it. I was underwhelmed. First, it’s not called Pay-and-Go; it’s called WalmartPay or something like that. Next, there is no advertising or instructions in the stores to tell customers that it exists and how to use it. Finally, and worst of all, it isn’t anything like Pay-and-Go at Sam’s Club; instead of scanning one’s merchandise and going straight to the Exit, it's still necessary to stand in a checkout line and scan all of the purchases at a register. It’s not any wonder that nobody wants to use it. I can get my credit card out of my wallet as fast as I can fiddle with my smartphone. Given the way that this app works now, the only way that I would bother with using it to check out is if Walmart would give me the same 3% cash back on my Walmart credit card that they give for using it for online purchases. Unless they do that or make the app a true Pay-and-Go, I’ll never use it to check out. It’s pretty useful for price checking merchandise though now that they’ve removed all of the price check scanners from the stores.

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I have been using the Walmart app, primarily for the use of Savings Catcher, for many years now. While I didn’t always get back tons of money, I always appreciated knowing that I was getting the best deal without shopping around while also being able to save my receipts digitally. I am incredibly disappointed in the recent move to linking receipt uploads ONLY through Walmart pay. I have chosen not to use Walmart Pay for personal and security reasons, not to mention that I also like to pay cash. This move (clearly to force users to use Walmart pay or miss out) disenfranchises so many users! There are many people who don’t feel comfortable using that pay method, or that just need to manually upload for many reasons. I know that you have lost me for sure from your app, and possibly from shopping as often, as receipt uploads to savings catcher made me shop there more often. If I can’t use Savings Catcher without being forced to use Walmart Pay, then this is no different than any other store... no more incentive to shop here. I genuinely want to use Savings Catcher and have the convenience of having receipts saved for me again. Bring manual uploads back and I’ll begin shopping here more frequently again.

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I only downloaded the app for the savings catcher. At one point, you were able to submit printed receipts via the app. Then, it was changed to where you have to use Walmart pay to get rebates on competitors prices. Some weeks, no prices were better. Other weeks I was getting several dollars back per receipt! Walmart released an email yesterday stating they would end this in May because their prices were often cheaper than their competitors. I feel that is a lie considering I usually get cash back from the app on 3/4 of the receipts submitted. I will use the app until May but after that I will delete it and shop with the competitors as opposed to doing all my shopping with Walmart. Most of the said competitors allow digital manufacturers coupons on their apps or loyalty cards. Walmart doesn’t have a loyalty card or an option for digital coupons on the app. It is virtually useless as I can do anything else from the app on their website. Once savings catcher is gone, it is a waste of space. I will be using the balance left over from the savings catcher and deleting this app. It literally will no longer provide me with any benefits that I cannot get from using the general website. Your competitors will be thanking me when they start receiving more of my business!