DoorDash - Dasher

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I only use DoorDash for delivering when UberEats is slow and I’m not getting any requests. I don’t like this app. It’ll take you out of the app to another form of navigation (which then usually puts me about 5 or more minutes away from the restaurant if it’s in a shopping center). It’s very slow because I sometimes have to place the order myself when I get there (which I am not informed of until I arrive and swipe that I’ve arrived) and pay with the stupid red card. I also don’t like that you have to check off every single item before you swipe that you’ve picked it up. I also don’t like how you’re scheduled to drop off the orders at a certain time that is not adaptable to real-time traffic. Also it will lower your ‘delivering on time or early’ percentage even if the restaurant doesn’t have your order ready by the scheduled time. The text notifications also really annoy me because I’m already getting a notification from the app, I don’t need 2-3 texts coming through as well. Some of the base Dash fares are so low and not worth it. I can’t even cancel an order after I’ve accepted it, which is exactly what I wanted to do when I arrived and found out I had to place the order and sit here and wait for it because the customer didn’t even call it in. It’s overall a waste of my time. I make so much more money (much more efficiently) driving for UberEats.

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Don’t waste your time doing door door dash. The only one actually making money is the company. they overcharge customers and really underpay you compare to how much you spend on gas which here in the Bay Area it’s $4 per gallon , what you end up with is almost nothing . Even during peak it’s not worth it because they really under pay each order that you get so most of the time you aren’t even making minimum wage . Also a lot of times the restaurants can’t complete the order which means customer service cancels it And you only end up with half of the money that you were promised when you first accepted the order . Even if you sit and wait there for half an hour trying to contact customer service because each order you cancel looks bad on you even if it’s not your fault whatsoever . For instance yesterday I went into a pho place and they had me waiting before telling me they didn’t have the main entree and the customer wasn’t answering i literally just wasted half an hour between waiting and contacting support so they cancelled it and if they had offered you seven dollars now you only end up with 3.50 and by the time you got back to your car and get a new order a 45 min wait has gone by so that means you are getting $3.50 for almost an hour. If you simply deny the order when you see the wait time being so high you loose the extra pay they promise during lunch and dinner peak time . So nope this is a scam and waste of time don’t do it .

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I worked for doordash for about 6 months or so and I really would not recommend it to anyone especially if you’re able to do uber eats or another delivery type job. It started out with decent pay per delivery but then they did an update and now it 2-6 dollars versus the 7-12 dollars I use to make, they take a percentage out of your tip money, the app constantly glitches and you can’t see where you need to deliver, for some reason the app has a cute little thing where it will take you to the wrong address for a customer, I ended up making 25 dollars in like 3 hours and then had to fill up my gas tank so it wasn’t even worth it! I worked 12 hours on New Years and only made 65 dollars. And it is soooo slow sometimes! Not to mention doordash send you to a delivery before the food is even done so you wait forever for the food.. Also it charges you to cash out your money! How stupid that I have to pay a fee to get my money AND you can only use instant pay once in 24 hours. You will make double if not triple the money on Uber eats, you can cash out 5 times a day, order is ready at pick up, great GPS system in app, they DONT take your tips, and it gets nice and busy! I made $160 in 10 hours on Saturday vs the $65 I made on doordash working 12 hours on a holiday! It can be okay side money on the weekends but do not do this full time! You will put more gas in then the money you make and it’s just not worth it y’all..

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The dasher app does what it absolutely must do for a dasher to do their job, but it’s glitchy. The mapping system recommends going the wrong way down one way streets and to drive on the wrong side of a divided street. It’s frozen several times during deliveries, which forces me to restart my phone to reset the app. It’s also gotten stuck in a loop of asking me to verify the age of a customer who was receiving some alcohol. I would enter the information and press submit, then it would ask me to verify the age again. Any time the app freezes or loops, you have to call a help center to get the delivery status force changed. But, the option to call that center is not given in app. I had to find the phone number online and then save it my phone book for future issues. Every time something like this happens, it wastes your time and delays getting another delivery request. Lately, it’s also been having trouble recognizing when you’re near a pickup point. Thankfully, the programmers thought about that one and made possible for the dasher to change status to pickup even if the app doesn’t recognize that you have arrived at the merchant location. There are some other problems, but this covers the ones I’ve been getting most frequently. For my money though, it’s still better than driving people around. I won’t mention any company names.

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I have been driving for DoorDash for about 2 months and done 130 deliveries. It’s constant work usually while you are dashing. I have NEVER been able to schedule a PROMO Dash meaning in the app you can schedule a dash that gives you $1-$4 extra per delivery. They always say if it doesn’t let you sign in then all the slots are taken. I have seen these time slots posted at 2am and tried to get one then and it still said it was unavailable. Does that mean that other people were up at 2am or right at posting of the promo to snatch those up. I’ve also been dashing, received an order, checked in at the restaurant where the merchant said the order is about done. I would check back after 5-8 mins of waiting and they said the order actually was just received and was just not getting started. Drivers are getting sent to the merchant the same time the delivery is getting submitted and not when the food is ready. So you wasting your time sitting at the restaurant waiting for food. We are delivery drivers not delivery waiters. It’s not always been bad but lately the app crashes and sometimes orders don’t come through on your end and then you get dinged for not accepting the order and then benefits get taken away. I’ve dashed for 3 hours and made $22 and I’ve dashes for 1.5 hours and made $25. You win some, you lose some.