User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.
Behind TouchTunes. Very little control. I can login on TouchTunes and control everything. We stayed with AMI fo many years because they did a nice job with the Ecast conversion debacle, but AMI is just not ahead of the game right now. I hope to change my review for the better.
It would really great if AMI could track real time income with a full break down of all stats through the app, cash, credit card, mobile, and fees. If a service tech changes the hard drive I have no way of knowing the actual numbers. As it is now I rely on him to write the figures down, get those figures back to our secretary, and have her relay back to me, far from foolproof. AMI has all of this information, so why can't I access through the app? All I get is a cashbox report, minimally useful at best. Another useful feature would be to allow operators to clear collection periods through the app. On heavy routes, I'll rush, sometimes leaving the collection screen up not cleared. Having to drive back and outing myself behind schedule is frustrating, I know I'm to blame, it would just be helpful to rectify it through the app as opposed to having to physically return. It's hard to complain about AMI overall, they are far ahead of the other company in regards to customer service and functionality. I just hope the operator app gets some work. Thank you
AMI’s Co-Pilot app gives route
operators and location staff access to jukebox and AMI device information and controls. Users can monitor device connections, manage device controls, create and schedule digital ads, and so much more.
In the meanwhile, check latest insights
on mobile business
Let’s find out how to master this peculiar way of communication with your app users and form a good starting strategy. We will discuss difference with support tickets, reviews automation and give examples of how to respond to peculiar reviews.
According to statistics, King is one of the highest-earning mobile games’ publishers in the world, with average annual revenue of $2 billion. What’s the secret of such success, and which marketing activities lead to the company’s welfare? Let's find out.