User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.
I LOVE THE CONCEPT! The problems with syncing makes it hard to enjoy. Sometimes the game play is delayed on the app and other times it’s seconds ahead! I found out yesterday that overtime wasn’t even considered on the app as it just froze when the game went past 4th quarter. I get several freezes during games. Overall, once those get fixed, it will be a cool app!
This app may look very confusing but let me explain. The quick play option is not for money and is just 5 minutes. If you want to win money you need to click the full game option and for each quarter you click a player. If you come in the top 5 for the quarter you win $10, or you can win money by winning the entire game. If you are having trouble syncing make sure u r on the channel listed and you can’t use a stream because most of the time it is beyond 60 seconds from live and the app doesn’t let u play with a stream 60 seconds or more behind. This app has really made me start watch NBA more and I can’t wait to win more money!
This app is actually a lot of fun. It makes watching games even better by being able to interact a little bit. The issue is the last update says “end of season. see you next year.” The app hasn’t been updated in over four months. It hasn’t worked with the new iPhone 11 Pro. And the support team has merely said “thanks for the feedback.” When there’s a new update I’m sure this is 4 or 5 stars, but until then it’s a paperweight of an app.
The concept is very respectable and this app is fun to use while watching games but it is way too obvious that some people cheat the system by watching a stream that is considerably ahead of the broadcast and then using the turbo based on that. You can view people history and tell who is doing this pretty easily. There is no way to report players for suspicious behavior though. Also, the app updates your fan points unbelievably slow.
I would go to pick my players and the whole time, every 10 seconds a pop up would appear saying “Game streaming has ended at a maximum of 60 seconds” something like that. I don’t know if it was a big but it would cause the game to not sync and would not allow me to view player progress. I don’t know if this is a bug or something but one of the devs needs to get on this. Terrible.
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PicsArt’s Team Lead at User Success Team shared with us how they support users in 30 languages across iOS, Android, Windows apps, and a web platform keeping their CSAT at over 80%.
App rating is one of those rare metrics that influence both CAC (CPI) and LTV. User reviews can help you grow your rating relatively fast and easy. Let’s get into details and understand how to build a proper ratings & reviews strategy to cut your user acqu