VRV - Different All Together

I had the free trial run and though i was sad for the lack of dubs i did still enjoy much of the service. I liked the “pay for what you want” model since im really not interested in anything but the anime and a few vrv selects. However, when i stopped my premium subscription and went to the ad based model, everything changed. There are lots of ads (and almost alway the same 5 ads, which is itself a minor nuisance). But the number of ads isnt the issue the coding regarding ads is buggy. Sometimes ads will play over one another. Sometimes youll make it through the ad roll and watch 4 seconds of content before another ad comes on for no apparent reason. Sometimes the video youre watching resumes during the ad, you cant see your video but you can hear it. You also cant pause your video while this is happening because the ad is covering your video controls. If you attempt to touch the screen you’re redirected to the website associated with that ad. And worst of all is when an ad refuses to load, and covers tbe screen for 10+ minutes, and during that time your video restarts and you can hear the video but not see it and not control it, but this time the situation is worse because the problem is indefinitely long. All these problems have happened for me multiple times. So if youre willing to pay premium for the content that’s there, great, if not, dont do the free thing until they get their ad rolls ironed out.

I’m normally one to never complain or do many of these reviews. So if your reading this then you can know this is my honest option. When I found VRV I was unsure what to think so I went and did the premium because I have been wanting the ability to download stuff videos I could see on the go. The no ads was a bonus. I have been using this app for about two weeks and have loved it. I found the app though a bit weird at first it was very geared to keep things separate and not throw everything into a pile to dig throw. It’s made finding some of my favorite anime’s and shows very easy. But being as I got this for the ability to download I for some reason being the bumbling dork I unknowingly found one big bug. Since I am on the move a lot with my blue tooth head phones find that every so often I am drawn phone is off in my pocket to un-pause it with my head phones pushing the button. Well if I do my Apple Music app turns on. And if I am to open my phone while VRV is on and I’m watching something I downloaded it will stop working all together I have tried just about everything so far the only way to fix it is to unload the app then re-download it I have tried to delete the shows and re-download them. That didn’t seem to work. So if you do get this app be aware of this so you don’t end up at the airport or on that road trip with nothing because Apple Music decided to turn on and break everything.

The app itself is a 5 star app. I noticed a lot of complaints about the ads. Now for those who are just complaining that they do three ads per break that's been Crunchyroll (the company that own vrv) thing forever. Now the ones complaining about how the ads work and the overlapping that's a legit complaint/problem that they should address but since I pay for no ads I've never had this issue. That's why I give the app 5 stars. Not my biggest and really only complaints deal with the service. I really would like for vrv to offer a yearly subscription model like they do for Crunchyroll and the other partnered subscription Funimation. It makes it so much easier the just pay $50-$60 once a year and get all the anime I want for the year. A lot of times I'll forget about the monthly renewal and spend the money on other bills or food before they charge me. So I'd really like to see that feature ASAP. Also I know it's not ALL vrv's fault but I wish the process of getting everything on Funimation over the vrv was quicker or at the very least like you can link your account to Crunchyroll or vice versa I feel like it should be an option to link you account to funimation. That way I don't average to pay for multiple services due to vrv not having all the content that is currently available on funimation.

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I downloaded around 300 episodes worth of different anime shows. For the past month when I was a premium crunchyroll member only I had no issues. I recently found that I should cancel my crunchyroll and pay for vrv only. Seemed like a no brainer considering all you get so I went ahead and purchased it. In the week since I have been losing subtitles to anime shows I was either already watching or in future episodes I had not watched yet. After refreshing the app it would seem to work just fine again. I have refreshed 100x now and that doesn’t fix it anymore. Went online to find out this had been a steady issue for over a year now. One solution I found after I couldn’t get any show to show subtitles anymore was to delete the entire app and reinstall the app. Who would want to do that and lose so many episodes? Well after still unsuccessfully getting subtitles to work again.... guess what this guy did? He deleted the app and reinstalled. Made sure subs were working again watching 3 episodes back to back. Yay they work again. Downloaded 45 episodes to be on the safe side and have some shows to binge watch on my long train rides to and from work. After the first episode.... every other anime’s subs are broken again. It’s not like I can watch the dubs in time before Funimation is removed on November 1st. Think I may be cancelling my services with vrv.

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So my review of the app is more like a review of the homepage because that's as far as I have ever gotten. I have an iPhone XR running the latest version of iOS 12 and I have not ever been able to sign in on the app. I looked through the reviews and I found someone else with the same problem. Basically what happens is I'll input my email and password (just like I would on any other device) and as soon as I hit enter it says "whoops check your inputs". Now, I open Safari and go to the VRV website, input the exact same email and password (even go ahead and save it to my password keychain) and boom! login with no issues. I looked through the FAQ page trying to find a solution or a form to contact the developer but I haven't had any luck, just a bunch of useless FAQ irrelevant to my issue. The only remedy I've found is linking my VRV account to my Crunchyroll account so I can at least watch CR content on my phone, but it would be nice to have the full VRV app if I want to watch HarmonQuest or anything else that's not on Crunchyroll. As a paying customer for a while now, I would appreciate it if the developer would at least read this review in hopes that they might be able to rectify the problem... Otherwise what's the point of paying for the service if I can't even use the app. Might as well switch to Crunchyroll only and save a couple bucks.