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Verizon One Talk

(6 979)
Price
Free
Category
Business & Productivity
Last Update
Jun 29, 2023
View in store

Store Performance Index

64%

Store Performance Index shows overall performance of your app on app stores. It is based on combined ASO & reviews metrics.

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Ratings & Reviews performance for Verizon One Talk

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,
total

6 979

Avg rating,
total

⭐4.0

Description

2568 chars

Verizon One Talk: Voice, video and messaging business solution Your business is constantly evolving, so you need a phone and collaboration solution that can keep up. We have you covered for how you work today and in the future. One Talk is a mobile-first business phone solution built for how you work today, allowing you to connect with customers, employees and others in the office or on-the-go. Easily manage 50+ business and user features from the Verizon One Talk web portal or mobile app. One Talk includes multiple user device & app options: * Smartphone Native Dialer. Connect mobile employees to the office and customers from their smartphone native keypad— all over the reliable and award-winning Verizon network.
 * Desk, conference, and cordless phones. Enhance calling and collaboration with a range of Voice over Internet Protocol (VoIP) phones, including the nation’s first 4G cellular enabled desk phone, and accessories for your office-based employees.
 * Mobile App for smartphones and tablets. Enable employees using business-owned or personal smartphones and tablets (including other carrier devices) to access One Talk features from a single number.
 * BlueJeans Meetings. Dolby Voice and HD video collaboration integrated for a seamless user experience.
 * Side View business app integrations. Side View can conveniently display caller information including recent emails, past and upcoming meeting events and CRM account information.
 * Desktop App for computers. Easily make and receive voice/ video calls and SMS/text messages on your computer (PC or Mac®), similar to using your smartphone.
 One Talk has 50+ powerful features to enhance communications, providing: * Anywhere calling. Provide flexibility and a better calling experience with business-grade features like Caller ID and Simultaneous Ring.
 * Easy collaboration. Boost your employees’ ability to collaborate more effectively with messaging (chat, SMS and IM) and video conferencing from BlueJeans by Verizon on a single unified app.
 * Engaging customer experience. Connect callers to the people they need with features like Auto Receptionist, Hunt Groups and more.
 Get started: 1. Subscribe to the Verizon One Talk service 2. Install the One Talk app.  Enter your One Talk phone number.  Request PIN  3. An email will be sent to the email associated with your number with an activation PIN.  Enter your PIN and complete setup 4. Start using the One Talk App for calling, video and messaging.   One Talk Terms and Conditions Apply. See OneTalk.com for more information.

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 Why to reply to reviews?

User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

lzh09876
Mar 25, 2019

This app is terrible. I didn’t believe the reviews and I wish I would have! I was led to believe it would be the answer I was looking for. One phone, multiple numbers, with the ability to text, call, etc. I have had nothing but problems since the day I installed the app. I have had to uninstall and reinstall the app several times but it hasn’t corrected the issues. I have spoken with several One Talk Representatives and I get the same answer, “nothing is wrong.” How can nothing be wrong when I constantly have dropped calls and can’t call the person back for a couple of minutes because it won’t connect. The messaging is disabled so I have to close and reopen the app for it to allow me to send a text. It won’t disconnect the call so I have to close the app to disconnect. And it won’t alert me when I have a voicemail so I have to call in several times a day and waste my time going through the prompts. My regular phone service has never dropped a call or had any of the issues One Talk has. I can sit in the same location without moving and One Talk will drop my call but my regular service is perfectly fine. Explain that one. I have been a Verizon customer since they started up in my area. This is the worst experience I’ve ever had. I’m rethinking who my provider should be. You would think with a huge company like Verizon they would take more pride into making sure their products work or offer a helpful solution.

KBC49
Aug 14, 2017

This is by far the worst decision I've made managing my business. The concept is great, but the application could only be worse if it were to curse at my customers when they call or text. I've given Verizon 2 months of my hard earned money to fail miserably at a service I was getting from a totally FREE app previously. To add insult to injury, I was charged more than $130 over what I was told when I agreed to give it a try. Shame on me for trusting Verizon and not doing my own research. If you click on all versions of the app, you'll see that it has a 1.5 star rating. I just got an email from a customer demanding that I release them from a $30,000 contract ready to start next week, because of "lack of response on our part." I'm beyond frustrated right now. I'm not showing a missed call or message from them all day. I reset my phone, and it shows it from last Wednesday. Right now, I just sent a video to my Verizon rep showing me attempting to open a message and the app continually just crashing. I explained that the recent app update has just made an already terrible system even worse. The response I got was that I am the only person they have ever had complain or have issues. I mean, seriously? Has America become so lazy that people think they can lie about anything and you won't do your own research? This is how a "valued customer" for almost 2 decades gets treated.

tubamindfreak
Jun 04, 2019

I chose this option because I thought it would be a better alternative to GoogleVoice. It was not a better option. And unfortunately, it isn’t free either. Functionally: My calls drop often. Texts frequently go unsent due to “not being connected”—whatever that means. Then, on more than one occasion, I send a text once and unbeknownst to me, the text sends several more times, sometimes even a week later. Oppositely, I receive text messages hours and days later regularly. And I presume it’s the same mysterious status of “not being connected,” which again is completely unclear as to what that means and how to stay connected. As far as my personal opinions about what I dislike: There are no options to change the notification sounds for the app. I also dislike that the user interface is so unnecessarily laborsome—things like checking your voicemail and navigating options to change voicemail settings requires several steps, that unless you know the numbers for each option by heart you have to wait for the automated voice to tell you how to get to which setting; numbers and things like # and * are on separate keypads; the photo quality is terrible. The only positive is that I get a local phone number. And as a transplant doing business in the state which I currently live, that’s nice. It’s just a shame that I can’t fully use it.

Hwy 185 Storage
Jul 17, 2018

I chose to move to Verizon after the south Texas Hurricane because of AT&T tower and communications issues. But I have never been in such a bind with running my company all because I do not have good communication because of the Verizon One Talk app. My calls chime to be delayed. Sometimes even up to 3 days later I will see missed calls appear. I try and try to pick up voice mails after hours later the app shows I have received calls and still I am unable to get my messages because of crashing app. I have spoken to regional manager and he advised the same as the store. They have said very little complaints have come in concerning the app and it is surely my phone. I should delete app. Update any updates needed on my phone then to reinstall the app. I have done and it helps none. I feel the problem is just getting worse. Then after calling again I get told I need to update my phone. That it is too old. I have a 6plus phone. No one said while I’m standing at their counter the day they sold me the service that my phone would not handle the app. More than I can say right now I’m frustrated at the fact that my “no front door” business is failing because I am unable to respect my customers enough to just call them back. I don’t know what will happen from here. Bait something has to change.

gdmatson
Feb 13, 2019

If you’re planning on using this app for business, you may want to reconsider for now. The app works perfect 70% of the time. Unfortunately when you’re using this for business, the other 30% can be very costly. The issues are on both the phone and messaging. My software tracks all calls through my One Talk desk phone. I check the missed calls list everyday due to this app. There’s typically several calls that went through to the desk phone, but never make it to the app. On the message side, I will see a notification of a new message on my phone when it’s locked, but then I unlock the phone and go to the app and nothing is there. They will generally show up several hours later. I get “messages disabled, tap to try again”, which is ineffective. Most of the time, I can retrieve the message by cycling the phone on/off or switching between WiFi and cell data. This is all very frustrating as a business owner on the road a lot. I have re downloaded the app at least 20+ times hoping to correct these issues, but no luck. I’ve been using the app since Oct 18 and haven’t seen any improvement. It’s a great concept by Verizon, but extremely poor development. For now it’s a 1 star due to the substantial cost I incur from lost or late communication.

CSR Racing 2

About Verizon One Talk

Developed by Verizon Wireless.

Verizon One Talk is ranking in   Business & Productivity

Last update was at Jun 29, 2023and the current version is 7.2.10.

To see all other keys and revenue click here 1137459473

Verizon One Talk have a 6 979a user reviews.

Verizon One Talk was released in the App Store. It is developed by Verizon Wireless, who have also released the following apps.

Verizon One Talk has 6 979 user reviews.​

Verizon One Talk has an average rating of 4.0. ​The latest version of Verizon One Talk 7.2.10​ ​​was ​released on Jun 29, 2023​.

You can download Verizon One Talk ​here

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