Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate.
My Safaricom App offers our customers a convenient self service channel to manage their safaricom account and interact with our Customer care Key Features Include: - Safaricom Platinum - Blaze Shake & Vote - MPESA - Bill Manager - Mshwari / MKCB - Cost Calculator - Show Account Balances; Airtime, Data, SMS - Topup: Recharge with a Voucher - Bonga Services; Enrolment, Balance, Transfer, Redemption, History - Data & SMS Plans – View and Purchase bundles - Store Locator – Near Me - Charged SMS Services – VIew and Manage - Skiza Services – View and manage tones - My Profile; IMEI, PUK - Sambaza services - - Okoa services - Roaming Services - Knowledgebase - Request for M-PESA Statement - Feedback and Rating Service - Contact us: Twitter, Facebook, Live chat
