Paranormal Puck

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I am so disappointed this app doesn't work. Want my money back. I seen it on ghost adventures very very disappointed. Please fix. Fix fix fix please. I have written you several emails I know you received them due to your company telling me they received my email and are looking into the problem well it's been a few weeks and I see others who bought this app months ago. I will stop using and buying your apps till this is fixed. Quick way to make good cash on a non working app cause there is no way for people to get there money back.

This is not a stand alone app, it was designed to work directly with the Paranormal Puck device that was developed by Bill Chappell. I don’t understand all these negative reviews that thought the app itself was all they needed to make this work. Most have mentioned that they saw the Ghost Adventures crew using it with great results & they’re disappointed that the app won’t work the same for them. You can clearly see when the G.A.C. uses it on their tv show that they have a round device that looks like a hockey puck that is bluetoothed to a tablet or phone. Then they use THIS app to ask the questions and wait for responses to come through the Puck, which are then displayed on the tablet/phone using the app. I just don’t get how anyone thought the app would work without having the device. I own the paranormal puck 2 and it works great. Have never had a problem with the device or the app. Just hate seeing such a low rating on this due to user misunderstanding.

The description, the first sentence is “ designed to work WITH the paranormal puck 2 device” This app is a tool that works WITH a Paranormal Investigation tool called the Paranormal Puck 2. It doesn’t work without the physical hardware which you can purchase on Bill Chappell’s shop Digital Dowsing dot com. The puck connects via Bluetooth and the app gives the environmental readings using the software. It’s sad people give this app a poor review because they didn’t read the description. Now, if you DO have the Puck designed and built by Bill Chappell this is a phenomenal piece of equipment for the paranormal investigator! I’ve been in the paranormal field a little over a decade and have used the puck now for a month with investigations literally every weekend. I’ve had phenomenal results! The Puck functions like a combination of a REM pod, EDI+, and spirit box all in one. I love everything about this piece of equipment! It’s probably my favorite! Please read the app description and understand this app doesn’t work without the hardware. Bill Chappell designs and builds all of his inventions and they’re awesome. His rating shouldn’t be punished due to this not being a stand alone app when the description is very specific what it’s purpose is.

It’s great that it allows me to send emails through the app as pdf files. And of course you need the puck 2 to be able to work the app so people need to stop leaving reviews before they read the description that explicitly tells them that they need a puck 2. That’s all I have to say.

I used the puck 2 at a haunted location back in October 2017. I had a St. Benedict medal on for protection because the location was said to have evil/demonic spirits. One of the responses I received said enemy dime. The Benedict medal looks kind of like a dime at a quick glance. The thought still gives me chills. The puck works great with the app. Keep up the good work.