User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.
I moved to NL last year, I lived in Luxembourg and the USA and I have never experienced such speedy and informative deliveries. I order a lot online as I’m finding my way around to local shops. Even ordering online I’m hesitant if another delivery service is used because I have found non of them as reliable as PostNL. Thank you.
Don’t interrupt me while I’m trying to reroute my package asking for a review. And definitely don’t do it twice when I cancel the first time.
The app itself is fine...in theory, although much of the time it doesn’t always provide accurate information about packages etc. Postal service is great but only when you can actually read what’s written in updates etc. If you’re not a Dutch speaker, skip this and stick to the website.
I used to be able to track my package on this app and select verenigde staten (United States), then yesterday it was no longer to select the united states as a country along with many other countries. Contacted customer support and they just said to check again today because something is probably just wrong with the app and after checking today, i’m still faced with the same issue.
All though your app is ok. It is still missing more language options, but the reason I give you one star is your exceptionaly BAD international delivery’s and constant loss of packages that I have sent. I hope you will take a long hard look at how you are running your business and if you have half a braincell you will try to do better. Your reviews online are the worst I’ve ever seen for such a big company,
Pakket of brief versturen? De app van PostNL maakt het u makkelijk. Volgen met Track & Trace, verzendlabels voorbereiden
en zelfs postzegelcodes maken. Bekijk wat de gratis PostNL App allemaal kan.
Dit kan de app
- Volg een zending en sla die op in uw eigen overzicht
- Verstuur voordeliger pakketten
- Bereid simpel verzendlabels voor
- Maak met drie stappen uw eigen postzegelcode
- Kies waar of wanneer uw pakket wordt bezorgd
Door pushnotificaties weten waar uw zending is, postcodes en PostNL-locaties zoeken, tarieven bekijken, veelgestelde vragen checken. Met elke nieuwe versie kan de app weer meer.
Uw eigen overzicht
De PostNL App is uw eigen overzicht van zendingen die u verstuurt en ontvangt. Altijd bij de hand, overal te checken.
Mist u iets?
Laat het ons weten. U kunt uw mening geven in de app.