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CSR Racing 2

Philz Coffee

Food & Drink
Last Update
Dec 24, 2019
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Store Performance Index


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Ratings & Reviews performance for Philz Coffee

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,


Avg rating,



682 chars

Welcome to the Philz Coffee app! It's never been easier to order your Cup of Love for pick-up, customize your coffee to your personal taste, and reorder your favorites. Download the app today and experience Philz at your fingertips.<br><br>App Features:<br>- Order your favorite coffee or tea ahead of time for convenient pick-up<br>- Customize your drink to your personal taste<br>- Get order updates when your drink is being made and when it's ready for pick-up<br>- See which barista is crafting your cup to be just right<br>- Browse through your favorites menu to make a selection in a snap<br>- Easily reorder your go-to drink<br>- Find your nearest Philz when you're on the go

 Why to reply to reviews?

User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

Jul 28, 2019

I love that I can order through the app so my coffee is ready by the time I get to the place especially if there’s a long line. However the app algorithm is very confusing. It’s not user friendly where you just choose which coffee you want to order, size, and add ons. Instead of a list, you have to swipe left or right like you’re on a dating app -not that I ever used one but my friends have shown me how a dating app works. IMO I like “lists” format because of its simplicity but this app has a whole sentence & you just click on the specific word you want to change such as “I want a size [blank] with [light/regular] ice,” etc. Also another thing, I don’t know if it’s just me but the locations are listed in categories of area whereas the Bay Area has 3 different areas! They have almost ALL the locations in the Bay Area except the ONE that is closest to me which is SJSU campus. They even have a pick up station so I’m not sure how they're getting orders if they’re not on the app. Hopefully you guys can find a way to make your app more user friendly and please add more locations!

Dec 21, 2019

The coffee here is great! I would give it 5 stars if only adding my gift cards were an option! Please allow this feature! (FYI, I wrote over a year ago, where I was told to look out soon for this feature). Why would it take so long? People know I like Philz and give me gift cards, but I can never use them to order ahead on the app, and end up waiting in long lines or having not to go. What’s going on???? Why so slow to add the gift card feature???

N.O. Spam
Oct 18, 2019

The app is great for remote ordering and works pretty smoothly. I wish there were options for rating different varieties and leaving notes-to-self about flavor combinations. I’ve been trying to make my way through the... let’s see, 18 different blends, and while I like most, some are not my cup of tea. What’s more, the creative names make it hard for me to remember from one visit to another if it’s the Aromatic Ether or Alarming Splendor I’m in the mood to try. If you added review capacities this would be a perfect coffee bar app.

Dec 12, 2019

The app is great for ordering drinks. The problems I had problems with is that you cannot order drinks consecutively in different orders. You need to wait for the first order to pick up before you can order the next drink. Also there is no food selection, so you save time/skip the line ordering coffee but when you want food you gotta wait in line in the store to get food. Defeats the purpose of the app...

Nov 15, 2019

The app won’t continue past the account creation page even though I have double and triple checked that all fields have been completed. Even deleted and reinstalled, still can’t create an account. Addendum, the response that said I probably missed something obviously didn’t read the review. I have verified all fields were complete and just for kicks tried again after receiving this lame response. Still can’t get in. I’ll order coffee in advance elsewhere because I have no choice.

CSR Racing 2

About Philz Coffee

Developed by Philz Coffee.

Philz Coffee is ranking in   Food & Drink

Last update was at Dec 24, 2019and the current version is 2.1.2.

To see all other keys and revenue click here 1298298285

Philz Coffee have a 93a user reviews.

Philz Coffee was released in the App Store. It is developed by Philz Coffee, who have also released the following apps.

Philz Coffee has 93 user reviews.​

Philz Coffee has an average rating of 2.8. ​The latest version of Philz Coffee 2.1.2​ ​​was ​released on Dec 24, 2019​.

You can download Philz Coffee ​here

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