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Penn Station Subs

(1 808)
Price
Free
Category
Food & Drink & Lifestyle
Last Update
Dec 17, 2019
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Store Performance Index

64%

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Ratings & Reviews performance for Penn Station Subs

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,
total

1 808

Avg rating,
total

⭐3.5

Description

466 chars

Penn Station East Coast Subs, America’s #1 Sandwich, offers grilled, baked and cold subs, along with Fresh-Cut Fries, and the signature Fresh-Squeezed daily Lemonade. Don’t forget a large chocolate chunk cookie!<br><br>Mobile App includes loyalty rewards, mobile pay, online ordering, in app gift card purchase, store locators, menu, social interaction, games, and more.<br><br>*Continued use of GPS running in the background can dramatically decrease battery life.

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User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

Traintrack57
Mar 05, 2019

A while ago, went to Penn Station & tried to use the app. Would not let me use as I had to update. Would not update at that time. I asked if I could still get rewards & an employee told me there is a new feature on the updated app... photobooth. I was told, all you have to do is take a photo of receipt & submit. Sounds simple? It wasn’t. Took several emails back & forth to customer support, sending another photo of receipt & various other things. Finally, after 3 weeks, I received my lemons. Now...the loyalty program. The old program, for each 25% increment, you would get a free fry, cookie or lemonade and continue on with building rewards. When you reached 100%, a free sub. Now you lose “lemons” with each reward redeemed. I really like Penn Station but it is getting to be pretty expensive to eat. And now you have loyalty program that gives you even less.

curlee1
Jul 25, 2017

So after seeing the hype for the app in my local shop I decided to download it for the rewards. Unfortunately I failed to read the reviews first. My fault. But this app is a true waste of storage space. No online ordering (although the website says it's being worked on...), the cashiers have no idea how to use it and I've been told "you don't have to use the app" or things of that nature by the fine folks working the register who have no clue what it's about and just want to move on to the next customer. The app supposedly generates a unique barcode for each use but it rarely stays up long enough to wait through the line and then crashes before generating a new one so you back up the line trying to get it to work. Maybe frustration is the key here. If so, job well done. I've accumulated zero points after multiple visits. Oh, and I never got the "free 6 inch sub" for signing up as is advertised. This app should seriously be pulled off the store until it works and employees are trained on it.

Jhpennwv
Aug 31, 2018

I have to concur with the opinions of the other users. I have been a firm believer in the Jimmy Johns, which works superbly. I have tried to use this app over a couple of months now. First, over several weeks, I wanted to order a Philly Cheesesteak sandwich. Everything that I tried to order the Philly Cheesesteak with everything usual, the app said that this was an invalid order. I quit trying. More recently, within the past week, I tried to order using the app. The app kept hanging and would not proceed towards ordering. One last issue. The app keeps your credit card information on file. In comparison to the Jimmy John‘s app, you must use a credit card. There is no option to pay when you show up at the store. My advice to other potential users. Don‘t even bother to download it. It‘s worthless. Unless corporate responds, I will just go back to ordering from Jimmy Johns, although I prefer the taste of the Penn Station Cheese steak sandwich.

hizerjason
Nov 01, 2018

As many people noted, this app is utterly useless. I just pulled up to the Penn Station in Elkview WV. I’m literally parked, sitting here, right now, with my dog, directly in front of the front door. I noticed they’ve got a long line, and I saw the sign advertising the app, and the free sub, so I thought I’d download the app, place my order and be able to sit here and chill with my dog, and then go get the order when it’s ready. Instead of standing in line forever while my dog is by herself. Great idea, but NOT TODAY. The app is so slow, it gets stuck constantly and after I placed my order, it just froze up, so I tried to place the order AGAIN, but it did the same thing. So, I called the store and asked if they had my order and they said they’re not showing any orders placed. The guy asked if I just wanted to place my order with him? Well, no, but I guess I have no choice. So, I’ll definitely be deleting this useless app from my iPhone.

gdunks22
Mar 20, 2019

I rarely leave negative reviews for apps, but felt one was warranted for Penn Station’s. Though I love the food, this app is far and away the worst one I have on my phone. I’ve had the app for about three years, and was hopeful when the UI was updated a few months back. While the updates did make the app look better, the functionality is still—put nicely—unusable. Whenever I try to place an order, I get spammed with error messages. When navigating to different pages, I’m frequently met by a notification to sign in again; this is super inconvenient when I want to scan for rewards when I’m picking up an order. Additionally, it seems that, as a result of the aforementioned updates, I lost all my loyalty points for previous orders. Penn Station’s mobile app seems to be years behind those of other restaurants and retailers.

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About Penn Station Subs

Developed by Relevant.

Penn Station Subs is ranking in   Food & Drink & Lifestyle

Last update was at Dec 17, 2019and the current version is 3.0.4.

To see all other keys and revenue click here 1057700541

Penn Station Subs have a 1 808a user reviews.

Penn Station Subs was released in the App Store. It is developed by Relevant, who have also released the following apps.

Penn Station Subs has 1 808 user reviews.​

Penn Station Subs has an average rating of 3.5. ​The latest version of Penn Station Subs 3.0.4​ ​​was ​released on Dec 17, 2019​.

You can download Penn Station Subs ​here

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