Search app
CSR Racing 2
ios

PayByPhone Parking

(364 049)
Price
Free
Category
Travel & Navigation
Last Update
Nov 27, 2021
View in store

Store Performance Index

64%

Store Performance Index shows overall performance of your app on app stores. It is based on combined ASO & reviews metrics.

See more data

Ratings & Reviews performance for PayByPhone Parking

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,
total

364 049

Avg rating,
total

⭐5.0

Description

2064 chars

PayByPhone is the highest-ranked parking app in the world with over 20 million users & 150k five-star reviews (App Store). The PayByPhone app can be used in 400+ cities worldwide & is now available in 12 languages! Use PayByPhone’s parking services to find nearby parking, pay for parking online, get parking alerts & extend parking remotely. PayByPhone coverage includes street parking, parkades, garages and so much more. Whether you are looking for city/municipal, gated, underground, off-street, or indoor parking – we have you covered. Use PayByPhone to park in Anchorage, Ann Arbor, Aspen, Bellingham, Boston (MBTA), Cedar Rapids, Chicago, Cincinatti, Concord, Coral Gables, Denver, Eugene, Fayetteville, Fort Lauderdale, Galveston, Honolulu, Kirkland, Las Vegas, Lauderdale-By-The-Sea, Lexington, Long Beach, Los Angeles, Louisville, Maui, Miami, Minneapolis, Oakland, Olympia, Orange County, Plymouth, Portland, Providence, Redwood City, Salt Lake City, San Diego, San Francisco, San Marcos, San Mateo, Spokane, Tacoma, Tampa & more! Visit our website at www.paybyphone.com to see our global coverage area. With industry leading payment security, PayByPhone is best way to pay for parking. Simply add a credit card or use Apple Pay to complete a transaction. FEATURES • Start parking from your iPhone & iOS device. Enter a parking location number to start a parking session (you do not need to create an account to use PayByPhone). • Use Maps to find out where you can use PayByPhone. • Get notifications about active parking sessions, including reminders before your parking time expires. • Extend a parking session remotely! No more hassle of running back to the meter. • View your parking session with the Today View Widget. • Receive smart in-app notifications about local events, parking history and traffic information. • Manage your parking receipts for expenses and accounting. Get email receipts sent right to your inbox. • View & top-up your parking with our Apple Watch app. • Dedicated customer support desk & IVR for your parking needs.

More
 Why to reply to reviews?

User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

elcee
Jun 29, 2019

I love this app. It’s the greatest type of app because of its simplicity and time savings. The first time I used it, setting up my account (entering car license plate and cc number) took less time than if I had walked to the pay station. The second time I used it, it took me approximately 10 seconds to open the app, enter the location number, select my time needed, and hit pay. Plus, it’s saving me money because I don’t have to do the max time “just in case.” If I need more time, I just add it. And I get reminders right beforehand. I wish more apps were as simple and intuitive as this. It actually DOES save me time. And the interface design is really nice. I really like the clean white and green color scheme. Congrats to Seattle for choosing the perfect app.

Chedbe
Apr 24, 2019

The commuter rail station I park at is in a small town an hour outside Boston. Cell service is fine except for when it hits high saturation levels as is the case in the 10-15 minutes prior to an inbound train arriving. That’s when this app doesn’t work at all. It seems like it always has to talk to a server for every step of the transaction: pick location, pick vehicle, retrieve parking rates, make financial transaction. However, my banking apps, train ticket app, other apps still work in the same situation, although slower, but still work! I have to wait to do my parking transaction until the next train stop which is at a bigger city center and had more cell service capacity. Seems like work needs to be done on the app to make it more efficient on the backend. If I mark a location as a favourite (spelling intentional) then why isn’t the favorites tab presented to me first? And when I pick a favorite location why does the app have to go verify the location exists? Maybe you need to work on your analytics and caching.

Ackley121
Nov 02, 2019

App wouldn’t process my transaction when I was parking. Tried different cards, but to no avail and despite many repeated attempts. Verified my information was correct, but my transactions would not go through. Tried my cards out in the store late and they worked just fine. Had to scrounge up cash and was lucky I had any. (Paying with cash turned out to be another little nightmare, as the kiosk kept rejecting my dollar bills that were not perfectly flat. I had to keep ironing out a tiny crease. I know the kiosk’s temperamental nature is not at fault of this app, but it certainly didn’t help the situation. If this app was an option and this app is supposed to be smart, convenient, and useful.... well, it wasn’t this day.) Really disappointing. The interface is just short of pleasant and intuitive. It ran slowly. I also wonder if the app struggles to process payments, then how it would do when you need to quickly park and move on, or when you need to modify your parking transaction. This app has left a very poor impression on me.

KanjiLizzard
Nov 15, 2018

It works pretty well, but why am I always typing in codes? It knows my gps. Just show me the map and I can pick the pay station with one tap! Or QR codes on the signs - especially now that iOS supports QR codes natively in the camera app. Could be so much faster to use. The other annoying thing is I usually want max time - and unless you can calculate the exact total minutes, it’s a lot of taps to switch to hours and then type in the correct hour. Could be just one tap! Ironically, the physical pay meters are easier to use in this way - they have an add-time button. A few taps and you are at max time.

D@rkSn0w
Apr 07, 2019

Had to update my review because the latest updates keep going further and further in the wrong direction. I park in the same place with the same car and use the same credit card every work day; this app has always made that a chore and it has only gotten worse with the updates. Two big problems, one; even though they have a captive audience (most locations force you to use this app and only this app if you want to park), the makers continue to try to force you into using location services -presumably to sell your location data. This is clearly bogging down their servers at peak times. Problem two; the designers of this app have no clue about frictionless design and require the same inputs day after day instead of being smart enough to consolidate those inputs into one “repeat previous” button.

CSR Racing 2

About PayByPhone Parking

Developed by PayByPhone Technologies Inc..

PayByPhone Parking is ranking in   Travel & Navigation

Last update was at Nov 27, 2021and the current version is 7.2.0.

To see all other keys and revenue click here 448474183

PayByPhone Parking have a 364 049a user reviews.

PayByPhone Parking was released in the App Store. It is developed by PayByPhone Technologies Inc., who have also released the following apps.

PayByPhone Parking has 364 049 user reviews.​

PayByPhone Parking has an average rating of 5.0. ​The latest version of PayByPhone Parking 7.2.0​ ​​was ​released on Nov 27, 2021​.

You can download PayByPhone Parking ​here

Find growth insights on our blog

How to Respond to Google Play Reviews

How to Respond to Google Play Reviews

How to Respond to App Store Reviews

How to Respond to App Store Reviews

AppFollow identifies top apps in the App Store and Google Play in 2020

AppFollow identifies top apps in the App Store and Google Play in 2020

React to user feedback and market trends faster